I've had the WORST EXPERIENCE EVER purchasing a Yukon Denali XL from Jerry's. Promised a sunshade…read moreand still haven't received it and it's been over 2 years. I was sent one, but it was the wrong size & color and they expect me to send it to them ON MY DIME, when it was their parts guys mistake for ordering the wrong one. I asked for a mailing label to ship it back, but they won't send me one or call me back! My mud flap came off and I had to have another dealership replace it (because I live in Fargo, ND) and was told they would send me a $50 check as soon as I submitted the receipt, well needless to say that's been over a year now and I've been working with Jerry Barns himself. Left him 2 voicemails and he won't even return my call. If that's how I'm treated after purchasing a 75,000 car, can't imagine how you'll be treated for buying anything less?!? I suggest going elsewhere if you want GREAT CUSTOMER SERVICE, cause you won't get it from Jerry's!!! #jerrysisanightmareexperience

I took my car to Jerry's in Vermillion to get it repaired. Malibu's are known for having the heat…read moreblender fail. There are several YouTube videos showing this issue. I explained the situation to the service department and was told "Oh we see this all the time". So they start tearing into my car. Three days later I get the call that it's not the blender, they need to replace the heater core. Why? My car blows perfectly good hot air on the passenger side, just not the drivers side. It's never leaked, never had any other signs it's the heater core. Fine replace it. Turns out it's not the heater core after all, still blowing cold air. Now they want to rip my dash apart to find the problem in the dash. Husband calls and asks why did they not test the core before they replaced it? Now we have to pay for a core we didn't need. So on top of the $350 for core and labor they want $2 grand to just find the problem. They agreed to drop the labor on the core since we didn't need that. When I decided to take the car back without them ripping into my dash they renigged on the drop of the labor cost. They tacked on a $200 diagnostic fee as well. They were rude and disrespectful to me. Told husband if he was, and I quote "are so dam smart why didn't you fix it yourself?" Nice customer service Jerry's! Currently my car is at another shop, now leaking antifreeze and shows absolutely no signs of being touched by anyone in the motor area. Not only was Jerry's trying to take advantage of me, they were rude, didn't fix the problem, over charged for parts I did not need, and broke other parts to cause antifreeze leaks. I would recommend never taking your vehicle there for service. I would not recommend even purchasing a car there as I was told when I picked it up to just "trade it in, we take all sorts of pieces of crap." Their service manager was never in to discuss this issue, they took all day to return my calls, and were complete jerks when they did call. I will NEVER do business with any Jerry's Auto ever again.

We just made our 2nd vehicle purchase from Jensen in LeMars! They have been so easy to work with &…read morehave given us a fair value for both of our trades. I love that you don't have to haggle with them like you do at other dealerships just to get fair prices. They really cut to the chase and don't play games! We will be returning customers!

I've taken my car to this location a few times. They did a great job...fast, friendly and accurate…read more No complaints it was a great experience

I have been buying my vehicles from the Jensen Dealership for 10+years now. If you want rock star…read moretreatment, this is the place to go!! The entire dealership, from sales, to service, to financing...they are the whole package. What an incredible family dynamic. They all make you feel right at home : ). If you are looking for great vehicles and an awesome crew to work with...this is the place to be!! Wanda and Kyle are my go-to salespeople and they are the kindest most hospitable people you will ever come across!! Everyone in the service dept takes such great care of you when you arrive with your vehicle for maintenance...even the receptionist's are so friendly!! You won't be disappointed at Jensen Dealership...they are the best in the business!!!

When you buy a car you want someone you can trust. Let me say that I think Pablo is one of the most…read morehonest and decent car dealers I have ever met. He's honest in pointing out the positives and negatives in his vehicles. Easy going guy with no BS. We had a complicated out of state transaction. Pablo was very patient and understanding in this situation. We got through it with some effort! He will have excellent communication with you. Just a really good guy. I cannot recommend him and his dealership enough.

This dealership holds premium vehicles. I just recently went there to purchase my truck. I was…read moregreeted by the owner him self and what treated like a king. He didn't judge me and even arranged my financing. It was a super easy process and my payments are absolutely perfect. I didn't think it could get much better till he told me that he also does detailing and remote starts. The next day my truck was detailed like new and had a remote start on it. It's crazy everything happened so perfectly. I would highly recommend this dealership for all of your late model needs. Great family business. Good inventory of top notch cars!

Purchased a 2024 chevy Colorado with 13000 miles. Took a trip and found out the speedo to be off…read morewhich let me to find out the truck has the wrong tires. North town was unwilling to correct the issue. Very pleased with the truck otherwise but very, very po'd they can't put the correct tires on for the price I paid for the truck. Now I have to dish out another 1200 bucks to put the right tires on a forty thousand dollar truck I just purchased so the speedo and other gouges work correctly! Ron Schulz Tabor, Sd

Warning to International Buyers - Extremely Unreliable Dealership!!…read moreAfter lengthy communication and signing a valid purchase agreement for a car from this dealership, the entire buying process became a farce. Although we had agreed on a wire transfer, the payment was supposedly rejected by the dealer's bank due to "transfer fraud." When I suggested alternative and secure payment methods like Western Union or a check upon pickup, they were rejected without a plausible reason. Suddenly, they insisted on cash payment--an unusual and risky demand for an international transaction of this kind. The communication was also extremely slow, which made the matter even more difficult. After investing a lot of time, effort, and money to complete this purchase, I am reluctantly withdrawing from the deal. I can only strongly advise any foreign buyers to stay away from this dealer. In all the years I've imported cars from the U.S., I have never encountered such an unprofessional way of doing business. If it were possible, I would give negative stars.

BATE, LIES, AND INCOMPETENCE from sales manager JASON BARR at the Lennox SD location. (LEMON -…read moreWhite 2012 Prius V Five - VIN JTDZN3EU8C3031943). Read on to hear our experience. BATE - We worked with a nice salesman who was lovely. He even sent us nice places to eat in the area since we were from out of town. We drove 5 hours from the twin cities to look at a car that was a great deal for the year and miles. We were assured it was in great condition and that the salesman could not find anything wrong with it. He even sweetly offered a small discount because I am a teacher. I was excited to buy my wife a nice car. LIES - upon arriving, I immediately noticed countless small rust spots along the entire passenger side of the car that did not appear in the photos. Not only on the passenger side, but also on the front, inside the doors etc. The nice salesman was clearly new and incompetent, so went to get his manager Jason Barr. Jason then proceeded to downplay the situation and tell us "all cars in Minnesota are like that" (not true), "clay bar" solution could fix it (temporarily), and that even our car had rust (ours has 200k miles with two dots, not the same). Basically all around sleazy sales tactics. Luckily I have a friend who owns an auto body shop, called him, and he told me to run as far away as I could. The salesman was clearly lying, it was always going to be an issue and would get worse. INCOMPETENCE - After we clearly said, "no", all the pressure and lying stopped and Jason was suddenly very apologetic and kind. We had put $2500 down on our credit card as a down payment to hold it until the weekend when we could drive down. Instead of refunding our money, he instead put an additional $2500 on our credit card! It took half a week to get all our money back while they maxed out our credit card. He clearly wanted to avoid this negative review so he offered us gift cards to a place that was closed and to another that was only good in Sioux Falls. Smooth. LESSON - they might have a car you want to buy. Get it checked out by a mechanic and don't trust ANYTHING they say. Also, they probably found a way to hide all the rust on this car so they can sucker someone else into buying it. I hope you read this post before you do.

Stay away. Misled on a car where I traveled over 200 miles round trip. Car that I looked at had…read moreseveral problems (hail damage, interior flaws, smoked in, internal / external was in very poor condition, did not start on first try). I placed three separate phone calls wanting specifics on vehicle to make sure car was worth looking at knowing the distance and none of these problems were mentioned. Car was not disclosed properly. No return call to sales management after messages left. Had to call owner to get resolution and those calls faded with no resolution.