Ferdig's Transmission is very, VERY good! Owner Chris is amazingly knowledgeable, quick, and fair…read morein his pricing. I started using them for my Audi after several other mechanics in the area either did not want to help me or tried to cheat me. Chris is reliable, honest, and really knows what he is doing. They also have a drop box for keys after hours, making it quick and convenient to use them. I very highly recommend this place!

Lousy Customer Service. The technician talked down to me as a customer and blamed me for a failure…read morethat could have been his fault.

I tried to get an appointment same day and wasn't accommodated which I understood. No effort was…read moremade to attempt a different date for an appointment. I have also heard from a reliable friend he was charged $1000 after he told them to replace a part but they went over and beyond what he asked without consulting him first. Be wary...

Had problems with my Edge on my way to Norfolk. Rob took care of me right away. Rob had a…read moretechnician look at it that day and called me to explain what they found and when they would have it completed. They called me when it was completed. Had a great experience from everyone I came in contact with. Thank you for the great service.

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Auto Transmission, Auto Repair & Service. Feel free to call or come by our location anytime. Norfolk Transmission & Muffler welcomes you to our automatic transmission repair shop website. Each transmission technician at our shop is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills for your every automatic transmission repair need. Norfolk Transmission & Muffler pledges to all of our customers that we will not remove a transmission from a vehicle in order to complete a repair unless absolutely necessary. Additionally our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automotive transmission repair facility in the hope that you will come back to us for all of your automotive automatic transmission repair needs.

Ron got my van done right away as I'm handicapped and there's only one vehicle I can use. Ron…read morefixed my van pretty quickly, however just after a short few months later I started having a leak and took it to my mechanic and he informed me that the driver side output shaft seal was leaking I've tried calling multiple times and no one answers the phone finally on May 5, 2025 at 4 PM someone answered and I gave them my name and my number and told them what my mechanic found out and I have yet to be called back. I have attempted to call multiple times again with no one answering the phone a little confused as to why Ron is not responding back to me. My mechanic told me that this should be covered under the warranty that Ron provided with getting our Transmission changed which ways a lot of $$$$ Ron seemed like a really nice guy and I really appreciated him getting my van done right away, However, I'm really confused as to why he's not addressing this issue that I'm having now I hope he sees my review and gives me a call ASAP

I would not recommend this shop to anyone. I took my truck in for a transmission rebuild and torque…read moreconverter replacement. I had a scheduled appointment for the work and it still took them almost 2-weeks to do the work. They had to do the job twice because the the first transmission only lasted for a day. When I picked it up I was told that it had I vibration and shifted hard but was told it was an electronic "learning" transmission and that the issues would clear up after driving for awhile. Well now I am at home in Kentucky and the truck is not getting better and has to go into a transmission shop here at my expense. NEVER EVER use this shop. The owner, Ron Sr. also has no people skills and if you question his work he will get mad and who know what kind of work you will get done. STAY AWAY, Use anyone else in town but not RONS TRANSMISSION !!! You have been warned!!!!!!!

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Michael and Alex are my heroes!!! Our brakes started grinding 2 days before we needed to take a…read moreroad trip. They got us in the day I contacted them and, after doing a thorough check to make sure it was necessary, replaced the front rotors and all 4 pads. They were super helpful and kind, and showed us the old parts so we could see what was going on. They went above and beyond the service requested and are a great value!!

Went in for an oil change. Had the also do the free inspection for my car. Cost very reasonable…read more Quality of service was excellent.

worked on my brakes and did a good job there... BUT the next day I noticed that my paint from one…read moreof my dash buttons was smeared and that another button on my steering wheel was bubbling up, and later another and the. started cracking and coming off so you couldn't tell what it was for. One more button on the steering also bubbled up a bit. So somebody left either grease or brake cleaner on their fingers and messed up 3 of my buttons... so instead of gaining my busines, they have lost it.