I was quoted a price and they would not honor it. No explanation just no. I could not get my…read more car. Poor customer service. When i asked why they would not honor what I was told, the manager walked out and did not come back 0 stars

I've been coming here since I moved about a year and a half ago.Just this past week I had an issue…read morewith a oil leak.It wasn't anything they did with that being said I called them told them my issue.I was told to bring the car in they took a look at it and fixed the problem .Bill the manager is amazing always willing to go above and beyond.Hawk was the mechanic.I fully trust this place and recommend it.they are amazing.

If you care about mileage warranty, beware. They do not honor mileage warranties. Even though the…read moremanager stated it was amazing that I got 45k miles on tires with 60k warranty, and that I did a good job with rotations, they only gave $20 back per tire when it should have been $50 per tire prorated credit. I will not go back.

Brought in a pickup for two new front tires. Walked around the vehicle with the tech before they…read moreserviced it, and he pointed out no issues. When I got it back, a lug nut was missing from the driver's side and another one was missing from the passenger side. The passenger side stud was stripped. The tech didn't tell me about the missing driver side lug nut, I found that out on my own after I got home. He told me that there wasn't one on the passenger side to begin with, and that the stud was already stripped and they couldn't get one back on. When I complained to the owner, he started with saying that he would make it right. But then he changed his mind. He admitted that his tech told him that they had stripped the wheel stud, but then he said, "that happens all the time, it's not our fault." An absolute joke of a business.

Need alignment for my class C motorhome, can't do de full alignment but they check all the front…read moreend an find was everything in order, they do tires rotation check Brakes and don't charge for all the service done, very nice personnel beautiful shop with all new equipment.

Said something was wrong with my rims but they just didn't know what they were doing. Had my uncles…read morefix two leaks in about three months after spend $1,500 Don't recommend.

Purchased a 2024 chevy Colorado with 13000 miles. Took a trip and found out the speedo to be off…read morewhich let me to find out the truck has the wrong tires. North town was unwilling to correct the issue. Very pleased with the truck otherwise but very, very po'd they can't put the correct tires on for the price I paid for the truck. Now I have to dish out another 1200 bucks to put the right tires on a forty thousand dollar truck I just purchased so the speedo and other gouges work correctly! Ron Schulz Tabor, Sd

Warning to International Buyers - Extremely Unreliable Dealership!!…read moreAfter lengthy communication and signing a valid purchase agreement for a car from this dealership, the entire buying process became a farce. Although we had agreed on a wire transfer, the payment was supposedly rejected by the dealer's bank due to "transfer fraud." When I suggested alternative and secure payment methods like Western Union or a check upon pickup, they were rejected without a plausible reason. Suddenly, they insisted on cash payment--an unusual and risky demand for an international transaction of this kind. The communication was also extremely slow, which made the matter even more difficult. After investing a lot of time, effort, and money to complete this purchase, I am reluctantly withdrawing from the deal. I can only strongly advise any foreign buyers to stay away from this dealer. In all the years I've imported cars from the U.S., I have never encountered such an unprofessional way of doing business. If it were possible, I would give negative stars.

If I could give this place no stars I would. We bought a car, dealing with Adam, from them on…read moreSeptember 1st. He said the car was in perfect condition. The convertible top didn't leak etc..etc.. well on September 8th, just a WEEK later, the ball joint broke, the transmission fluid leaked all over the road, and we called them. They sent a parts guy to come help us since the car was in the middle of the road, completely not drive able and with the tire in the position it was we could not push it to the side. So then they told us they were sending a tow truck to tow it and fix it. Well we waited an hour for the tow truck, with the car still in the middle of the road (mind you, my boyfriend had to leave work to come help me with all of this) and called them to which they said they didn't have a tow truck drive to come (after telling us someone was on their way). Finally came and Adam swore the car was in perfect condition blah blah blah, and took it back to the shop. They said they replaced the whole front end pretty much. We got the car back, looked underneath and all they had done was weld the ball joint back together after telling us they were replacing both ball joints and replacing the axel. So then the car was telling us we had a door ajar and our dash was going crazy, mechanically so we decided we were going to take it to a shop to have them hook it up and test the mechanical's on the vehicle. We get in the car to go and it won't start. It's turning over, but not starting. So we try jumping to just to be sure. Still nothing, now the car isn't even turning over or making a sound. So we message Adam who then says he'll stop by to look at the car and fix the problem. Never shows. So we message Adam again and he doesn't respond to various messages for days WITH him seeing them until we tell him that we're going to contact his manager. He then goes off on us telling us to never 'threaten' him. No threats were involved. We asked for our money back and for the car to removed off our property. So he tells us he'll get the car that day. Well car was still in our driveway. So we message him again...and again...and again day after day asking when the car will be removed. So finally we give up on getting our money back. So we tell him to just take his car back and we don't want our money back. So guess what, he responds and comes and tows the car. I am less than unhappy with the situation. We had been rude to, borderline scammed, and we're down the money that we put on a car so that we could both get to work. So with our experience, I would strongly suggest not buying a car from Syd's unless you want a faulty car, your money stolen, and no response when having a question about the vehicle. Also when he picked the car up, he had absolutely nothing to say to us. There's been a complain filed with the better business bureau and I strongly hope this comes back on them.

Subject: Discrepancy in Vehicle Features/Online Advertising…read moreDear Phil Spady, I am writing to again bring a significant discrepancy to your attention regarding the 2017 Prius listed on your website. The listing explicitly states the vehicle includes Heated front seats; Power driver seat; and other features of a prius level Four, however, I confirmed it is not equipped with these features. (The sticker in the glove box lists it as a Level Three) These were primary factors in my purchase. Please let me know how you intend to return the vehicle or if you have an identical model available that truly matches the advertised description. Regards, James Bell

Buying our vehicle here was an okay experience. The salesman was fine but it was the most rushed…read moreI've felt going through the process. They also quickly tried to sell different packages that we declined. It had also supposedly been detailed. Worse detail job I had seen. Dog hair everywhere in between seats etc and tons of broken glass was discovered in the spare tire tool compartment in the cargo area after we got home. Then we've had broken glass show up constantly ever since from what appears to be the back window being broke out at some point that was unbeknownst to us. Not impressed with the service department. We purchased our vehicle here and of course were heavily sold on the fact that their service department was amazing and that we needed to purchase the extended warranty. It was winter when we purchased the vehicle (don't normally use windows) - we noticed a while later that when we went to use the front door windows that they were extremely slow - when it was really cold the passenger one wouldn't roll up at all (it would roll down but not back up). So I took the vehicle to our local Ford dealer (we're a little over 2 hours from Yankton) - they were great - looked into it and contacted the warranty place, submitted video etc but unfortunately the warranty company (the great warranty we got sold) wouldn't cover it because they hadn't completely stopped working! Our local dealer DIDN'T CHARGE US ANYTHING to check the windows or for going back and forth with the warranty company. Fast forward a couple months - we were planning on being in Yankton for a week so I thought I would have the dealer where we bought the vehicle and the warranty look in to it. The vehicle also needed an oil change so I scheduled that also - including a tire rotation. Go to pick up the vehicle - get told the tech couldn't find anything wrong with the windows, get CHARGED $99 for that (which I'm sure was just him rolling them up and down a couple times!!), and my tires didn't get rotated. All it said was the tech didn't think they needed rotated. No phone call asking if we still wanted them rotated (which we would have)!

We broke down in a town we don't know, driving a rental car that come to find out had NO spare…read moretire at 8:00 at night, UGH!!! Spotted O'Reilys about a block up, and let me tell you, they had the MOST helpful people working there!!! They got us back on the road, Thank You I'Reilly!!

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