I had a similar experience as Jose, my F150 would unexpectedly shut down while driving and fail to restart. I took it to Country Ford for diagnosis and repair. After being "repaired ", and driven home, it failed to start. This was repeated three times. When I called to complain, Alex, the service (manager?) offered to diagnose it for free. I figured that if the first three diagnoses were incorrect, the fourth one would not be the charm, so I asked for at least a partial refund. Alex said she would have to check with management and get back to me. She never did. I have the distinct impression that all they can do is throw parts at it, and hope for the best. VERY disappointed with Country Ford, $1144.64 later I have nothing but a very large paperweight sitting in my driveway. Steven (also in the service department), was very honest and helpful, kudos to him, but the technicians and service department staff seem pretty clueless. Do better! read more