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    Verizon

    2.3 (9 reviews)
    Open • 9:00 am - 7:00 pm
    Updated 1 week ago

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    2 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    9 years ago

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    Verizon

    Verizon

    (8 reviews)

    $$$$

    Christopher, Austin and Chad were very friendly, patient and kind to my parents who were…read morestruggling with outdated iPhones. They listened to their needs and were very thorough in setting up new phones. They even took time to help set up a new Apple ID and set sharing settings for their new phones. Excellent customer service!

    Long story short, Verizon screwed me over again.  I was on a play more plan for over three years…read morethat included a lifetime Disney+/ESPN/Hulu membership.  When I got my new phones this past April I asked OVER and OVER and OVER if this would affect my lifetime membership and they assured me that it wouldn't.  Without my knowledge they switched my plans and it started me on a 6 months free plan.  I did  not realize this until the 6 months were up, too late to switch back according to Verizon.  The plan they switched me to was the same price so why would I notice they switched me, and why would I switch to a plan that was the same price, just to cancel my lifetime membership.  I was on the phone for well over an hour talking to the highest person possible just for him to admit he can see what the Verizon store did to me, and also tell me there was absolutely NOTHING he could do about it.  Recently the same Verizon store said there was no need to send in an old phone on a trade in, and then tried to take away the upgrade credit.  The same store charged me fees when I got a new phone that were not necessary.  The same store said they were wavering my activation fee on a new line because of my past issues and for being a loyal customer, and then charged me anyway...this is all in the past three years.   I am speechless with the poor/lack of customer support for a customer that has been with Verizon for over 9 year (this time, 6 years prior) and that has 6 phones on their plan.  I was left with an awkward silence on the phone while talking with the highest supervisor, stating that while he understands, there is nothing he can do and no one else I could talk to. WOW!

    Best Buy - Xbox series X (Sticker sold separately)

    Best Buy

    (30 reviews)

    $$

    My husband went to get his copy of Halo this morning at Best Buy and there was an old guy with a…read morebeard that worked there. My husband had until tomorrow,August 4,2026 to pick up his copy of Halo and his order was canceled for no reason! My husband explained to the staff person that he just got home from the hospital and he was picking up his copy of Halo. The staff person was extremely rude and snarky and said to my husband,"Well,I don't know what to tell you its the computer's fault not mine!" Instead of offering to go and get the game for my husband,the staff person refused to help him by getting a copy of Halo off of the shelf! The staff person just stood there and said in a snarky tone,"Have a nice day!" Really? It would have taken all of two seconds to go and grab the game off of the shelf,and help the customer. Especially when the game was already prepaid and there was a copy of it right on the shelf! Needless to say,we won't be going back to Best Buy because their customer service sucks and so does their attitudes!

    brought my iPhone in a few months to get the screen fixed, they were able to convince me to get…read moreapple care as well so it will be cheaper on my next visit if my phone breaks. so now I bring my phone in since it's broke and they said they can't fix it because it's a t mobile iPhone, even THOUGH IT HAS APPLE CARE (THAT THEY SOLD ME) THEY WONT FIX IT FOR APPLE CARE PRICE, ONLY FULL PRICE FOR THE REASON ITS A T-MOBILE PHONE. absolutely stupid. wasted 60$ to pay apple care and can't even fix my phone here off the smallest crack. fix your shit Best Buy. Won't be coming back here.

    Verizon - mobilephones - Updated October 2026

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