I have used Tri-City moving probably three or four times now and it's always such a great…read moreexperience. Movers are always super friendly and work quickly. It's a really reasonable price for great services. Thanks Tri-City for helping making something as stressful as moving a lot easier!

We hired them to move a three bedroom house. They showed up on time then moved about one piece of…read morefurniture every twenty minutes. On between they rearranged stuff they'd already already rearranged. It took six hours to load of the truck. I called to complain to the manager who said this was their best crew. After some discussion he agreed to come back and comp the extra hours. On the way to the new house, the truck broke down. I told the manager I'd call him when I had a new truck. When I got the new truck reserved, I called and texted him. He never responded. So basically I paid 1000.00 to move 3/4 of the house.

They go over and beyond of a moving crew!!!! They come look over the job,go over everything with…read moreyou! They just truly amazed us.the heavy stuff was no problem.if anyone needs to move call these guys!!!

Andrew and his crew helped us move, they did a fantastic job. Very careful, on time, and very…read moreattentive to listening to what needed to be done and getting it done right. I would for sure use them again.

Best, smoothest move of my life. I will never hire anyone else again. Melinda came out and walked…read morethrough before the day and was very thorough and so sweet. The day went incredibly smoothly. They took amazing care with all our stuff. Absolutely the best moving company I've ever hired by a long shot.

I got a message back from Sunny to call her. I called, got a recording and I left her a message…read more It's been 3 days now and nothing from them. To follow up, I never received a call from Sunny after my message. We went with The Crew moving out of Mount Pleasant. I have reviewed them. It was a much better experience.

This is the second time we have used U-pack for a cross country move. They have proved to be a…read moregreat, reliable, cost effective solution for our moves both times. Items arrive in a timely fashion and in good shape. We have found U-pack to be easy to work with and very convenient. Will definitely use again.

The trailer showed up for the start of our move on time and as promised. Driver put the trailer…read morewhere we needed it and explained procedure when we were finished loading to have it picked up. We needed to store the trailer at our final destination as we had not purchased a home yet and had no where to off load it. No problem with that part either. We bought our home in an area that was a bit further out from our original storage area. The office said there would be a charge of near $500 to move it. I mentioned to him that I had talked with someone when originally booking and mentioned this outer area was a consideration for us and that the person on the phone said no problem, no additional charge. The person that I am now talking to on the phone said they record all calls and he would listen back and see if that indeed happened like I said. I thought to myself, yeah sure. Like they are actually going to find where I said that to a former agent I talked with. No more than a day went by and sure enough.....they said it happened like I said and there would be no charge of $500. I really appreciate their honesty and following through.

Recently used them to clean out my mom's house…read more Isaac (pronounced Izack) and Bruce were very professional, courteous, careful and packed the truck expertly. They worked quickly and we were happy with the job they did.

Used Two Men and A Truck, two times, locally with no regrets. They arrived on time, hard workers…read moreand reasonably priced. Used professional moving equipment and used pads to cover furnature.

Stevens Van Lines (Saginaw, MI) was hired and contracted by me via SafeWay Moving & Storage (Lake…read moreForest, CA) to move our household goods from Southern California to Chicagoland. The "white glove" packing was completed on 8/27/18, goods were loaded on 8/28/18 and delivered on 9/4/18. As there was evidence of damage to some household goods, we had swiftly alerted the broker (SafeWay Moving & Storage) the same day of delivery, asking them to address the issue for us. After the broker confirmed they were getting nowhere w/ Stevens related to any damages, I was informed on 10/18/19 to file an official claim myself, which I did on 10/19/18. Relating to one of our most prized pieces of furniture, our buffet was rebuilt by the driver/team upon delivery. However, when the legs put back on underneath, either the wrong screws were used or they were tightened too much, puncturing the inside of the cabinet from the bottom up, which was completely unnoticeable until we had began loading the cabinet well after the team had gone. Without sending anyone to my property to physically inspect the damage, Stevens had swiftly denied my claim on 10/25, with the following rebuttal, which they continue using today. "As this item is one that would be used on a daily basis it is reasonable to conclude that if the loss occurred while the item was in our custody, it would have been noticed either at delivery or shortly thereafter. The damage/loss for this item was not reported until 46 days after delivery. We find that the 2nd element of Carmack has not been proven. When this shipment delivered you signed the inventories acknowledging that the shipment was received in apparent good condition unless otherwise noted. You did not note any damage to this item at the time of delivery. There is no evidence that the damage that is now being claimed is a result of our handling or that this item changed condition while under our care, custody, and control. Therefore, we must respectfully deny liability." Unfortunately, they continue holding their line on this excuse. And their contracts are written so vaguely that any wrongdoing will always be pointed back at the consumer while protecting their corporation.

Really terrible moving company. I selected them because my agent suggested them and said it was a…read morefamily owned company, despite their being more expensive than others. They made several serious mistakes. Most could not possibly be corrected by filing a claim. Not only did they not take responsibility for their mistakes, they charged ME for one of their mistakes and went so far as to threaten collection action for that mistake of theirs. I wrote them a detailed letter explaining and asked them to think about what they should do to make it right... and ,crickets... no response at all. They showed by their actions that they don't care about their customers, only about getting paid, regardless of the reason. I've moved many times with many different movers. While all have had at least some problems, none were as bad as Stevens. Be careful. It's best to go elsewhere for your moving needs.