Amazing I'm sorry I didn't get the young lady that helped me but she was amazing the store as a…read morewhole all employees were amazing thank you for the help

Just like any T-Mobile around the country. Same service across everywhere at ubiquitous places...read more

My fiancé went here today to finally get our own plan together (and leave our parents plans). Zach…read morewas able to help us out and we were in and out relatively quick! He was able to get both of our numbers transferred over easily and didn't try to upswell any packages. We went to a Verizon store in Williamsburg earlier in the day and the manager was extremely rude and unhelpful, so we really appreciated the seamless service at this location. It was small but clean! Overall a good experience!

Zero help. I had a phone to trade in and the man working said I couldn't return it there. Even…read morethough this is a Verizon store, and he was very patronizing about giving me this information, as if I should have already known. Also, it smelled like a dirty bathroom in the store.

I went in with a problem with mobile data that has been plaguing me for several months. Another…read moreVerizon Wireless store I went to prior to my visit here took a cursory glance and advised me to change my phone, which seemed reasonable considering I've had my phone for five years and that phone happens to be an iPhone 6. The folks here, however, took the time to identify the problem, try several possible solutions, and eventually fix the issue. I am truly grateful for their conscientious service and will come here for all my future phone needs.

Excellent service and patience by Ethan and Joon. I will return and suggest you give them a try.read more

good people specially George is a very honest person and also the prices are very fair,I'll always…read mored business with them very happy with them

Efficient, great, and knowledgeable service! Always bring my phones to John - he knows phones in…read moreand out and will always give the best deal.

Lost my phone and these guys came to my rescue. They saved me credit for trading in an old iPhone I…read morehad, set up my new iPhone, and got me on a new and better plan, saving me even more money. Very sweet and I may go back and buy and iPad from them because the service they provided was far better than any I've received at the Apple Store. Wish I remembered the name of the young man that helped me but he was so helpful.

We were in Chelsea for a performance, and stopped by this shop along the way. I'd had a problem…read morewith the apps on my screen having no labels. Brian took a look, and said he'd never seen a mess like this before, but within 5 minutes it was all fixed. After months of living with this. we can't say enough for Brian's excellent work and overall good humor.

I just went to the Greenpoint location because the charging port on my iPhone wasn't working. The…read moreguy working there fixed it and was very friendly and provided excellent customer service. This is probably the third time I've gone to this location, and each experience has been very positive. If you are in Greenpoint and have any repairs needed for your phone, I highly recommend Mr. Fixsmith.

I should appologize for the delay in doing this. Greeting from Plant City Florida. I used to live…read morein Forest Hills NY before moving to Florida. I lived there for over 23 years and the last 10 years more or less, I have been going to Mr Fixsmith. Mr fixsmith was my go to place to get anything IT related fixed. If I needed an IPhone to give to family members as gifts. The accessories there for both the IPhne and Android were great. They are the go to place there. I have two iphones, an IPhone 12 RED and an Iphone 12 Pro Max that did not want to turn on. I did have an IT place here in Florida look at it without opening it up. This my error. I called Mr Fixsmith in Forest Hills and talked to Mahmoud. I let him know of the situation and told him I'd be willing to send both phones to him via UPS so that he could look at it. The cost of the UPS was on me and that was ok. Mahmoud was great. The batteries in both devices needed to be replaced. He called me to let me know what was going on and an approximate date the devices would be fixed. He did set my expectstions which were spot on. Mahmoud is an A++ professional. I appreciated the communication. It's my experience, that kinda of communication does not happen much here in Florida. I had a trust relationship when I lived in Forest Hills and unfortunately, being here in Florida, it lessoned but not anymore. I needed a reminder of that relationship and Mahmoud showed that to me indirectly. I won;t be going anywhere except Mr Fixsmith to have my hardware fixed no matter what. Steve, you have top notch people working for you and I truely appreciate the service. BTW, the two iphones are working perfectly. I have two sisters here that are currently using them. If I could give more than five stars, I would Again, the service was A++.

I was looking to port 2 wireless lines to Verizon and this store happened to be only a few block…read morefrom my house. I usually hesitate to go to corporate stores as I have never had a great experience dealing with them before. Thankfully, Teddy changed my perception of corporate stores. He is very knowledgable and he took the time to get me all the discounts I was eligible for and explain everything in detail. There was an issue with porting 1 of my lines and he spent more than an hour speaking to customer service to get the issue resolved. In fact, he stayed after work to make sure that my line was activated ASAP. More than a month in, he still continues to provide great after sales customer support I recommend to anyone looking to get Verizon to reach out to Teddy and I am sure he will go out of his way to take great care of you.

I just used this location to drop off my Verizon Vios equipment. They were the closet to me as far…read moreas a place to drop off my modem and cable boxes. Unfortunately, the area where I moved does not yet have Vios but you can request it. I guess once they get enough people interested they will install the data lines or whatever they need to get Vios going. The young man behind the counter was polite and fast getting all of my equipment signed back in.

Alex embodies all the traits of an exceptional business owner; he's patient, transparent, and…read moregenuinely cares. After driving by 4 local Verizon stores, Alex's store was the only one open (on a Sunday) and thank goodness for that because unbeknownst to me, I needed a new phone! The way he handled me and my less than tech savvy mother is commendable and for that reason, I'll most certainly be back! Always support local :)

Stopped in to get a new FREE phone according to what Verizon advertises. After you sign the…read morecontract they THEN tell you about the over $ 200.00 taxes, and three year commitment. Your first bill will then be over $160.00 for the set up fees they never tell you about. VERY DISAPPOINTED IN THIS LACK OF HONESTY AND PROFESSIONALISM. Clients should be informed on charges prior . I do not recommend getting a phone at the Oyster Bay branch, or perhaps with any Verizon branch. So the free phone they advertise, will cost you $500.00 in set up fees!