I renegotiated a new rate to lower my internet price. After paying the new rate for one month, the…read morerate was raised by $5 with a note saying that the rate was a "promotional rate" for one year (unbeknownst to me). Customer service Chat rep, Aimee said she "sincerely apologized" but said there was nothing she could do. This incident, while only $5/month is exactly why I don't trust Spectrum/Time Warner.

Best ISP I've ever had, great internet and the staff are very friendly and helpful. Highly…read morerecommend, great prices and a personal touch! Small company feel and service with just as good (if not better) internet than the big companies

Dylan Barnes is the worst employee at this store. he consistently argued with me and lied to upsell…read moreme. he misrepresented insurance products and devices, you need to fire him. He is a poor representation of the company.

Nothing But Lies and Misinformation First Lie: Colby at a…read morefranchise store assured me, "Verizon won't sell you 5G Home Internet unless they are certain it will work in your area." That statement was false. It did not work. Second Lie: Colby told me, "You can simply return the equipment to the company store." Third Lie: When I went to the company store, the manager told me, "You cannot return it here. You have to take it back to the franchise store." Fourth Lie: I returned to the franchise store, where Colby again insisted, "You can simply return the equipment to the company store." Final Runaround: A sales clerk at the company store then told me the equipment had to be returned to a UPS Store. It is astonishing that no one seems to know the actual return procedures. The misinformation, the back-and-forth, and the wasted time are unacceptable. For the record, T-Mobile's system works perfectly at this same location.

I heard of Dayton Network Access Company 20 years ago. They may have been an "early adopter" of the…read moreISP technology. IIRC, it was called dnaco.net. It was great doing business with you.

The Clear Wire on Indian Ripple in Beavercreek, Ohio scheduled an appointment for me at their…read moreconvenience for them to come to my house and hook up their equipment for a wireless network for all my computers and for my phone...but they didn't show up. When I called to find out where they were, I had to leave a voice mail. They never returned my call. Several calls later, they fnally answered and offered no explanation for not keeping the appointment and wanted to set up a new appointment. I told them to keep their equipment and cancel my account. Two months later, I discovered they were taking money from my checking account each month...even though I had canceled before we ever started AND even though they had never come out and set up my service! I recommend steering clear of the unscrupulous Clear Wire in Beavercreek!

Brooks went over and above to help me and my daughter. We were here for multiple reasons and he…read morewas super helpful. Appreciate the staff at TCC Wilmington Pike!!!!

I know better than to download cr@p to my computer, but for some odd reason I thought downloading…read moreto my phone would be safer...crazy right? So I downloaded one of those stupid Facebook quizzes (who were you in a past life) and shortly thereafter got a message in RED that I had 13 serious viruses on my phone and I needed protection NOW. And even thought I knew better and immediately regretted it, I downloaded CleanSweep (blue background/white broom). BAD move. Then I get messages my rams is at 90 % usage and I could get more for "only" $20 a bucks or so. I felt like a real dumb@$their but no I didn't purchase the ram. I never do financial things on my phone. So I head here and asked if they could help me. They were so nice, and since I did have insurance they loaded cleaning softwear on my phone for free and taught me how to remove all the stuff I didn't need from my phone. They even made me feel better saying people come in all the time with that CleanSweep. It made me feel better cause misery loves company. . (and this program continually runs and was the ram problem....removing it was all that was necessary for the ram to have plenty of room left) . And while I was there they checked my account and were able to save me $10 !!! Who doesn't want to save money? I'm done being an @$$clown with my phone. So remember...don't load cr@p to your phone, and If you get messages trying to scare you into it, just say NO. Class dismissed.

I previously had Ohio Telecom out to our site about two years ago to do a walkthrough and provide a…read morequote for a potential job with our PA system. I was told I would have a quote within a few days, I followed up with them several times and they never responded. At that time I had several projects going on and with that project now delayed gave up on them and found someone else for the job. Recently I began working on a new much larger project with the PA and found them online, it had been a while and I wasn't sure if they were the same company That ghosted me before. I contacted them and asked if they would be interested in the work. They seemed to be and came out within a day or so to walk the site. At that time I recognized the guy who came out but I still wasn't 100% if they were the same guys and focusing on the task at hand didn't say anything. I showed them what I was wanting to do and they agreed they would be interested in doing the job and promised a quote within a few days. A few unanswered emails and several weeks later here we are. I confirmed in my archived emails that was the same company who has twice ghosted me now. I deal with many contractors, hence my trouble remembering them, and I find that very unprofessional and a total waste of my time. If you are no longer interested in doing the job at least have the courtesy to email me and let me know so I can move on to someone else instead of pointlessly waiting for someone to contact me back. I definitely won't contact them ever again and would not recommend them to anyone.

They were not able start service over the phone with a order and taking a payment. They could email…read morea application , but I don't have a printer so if I want service with them I will have to drive to Port Clinton Monday Thu Friday 8-5 to fill out paperwork. Their monthly price is lower than the cable company since I don't need fast internet for just myself I thought I would give it a try. Don't know if it's worth driving up and back same day just to fill out paperwork.

It's a great place to buy a phone. They're very knowledgeable about all the equipment that they…read morehave but if you have a problem with your Apple phone, they cannot help you. That's the only bad thing you have to go to the Apple Store otherwise it's really great.

From the owner: Visit the T-Mobile store in Xenia and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 84 Xenia Towne Square #148 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I am a Cincinnati Bell customer, with a broken modem (it's two years old). After a looooong phone…read moreconversation, wherein I tell the lady that I don't need a router. I only need a modem. I get told that my equipment will be swapped out at no cost to me, and my bill would be lower because I didn't need the router. Cool! I get directed to a store that doesn't HAVE one and the people that work there are slow and lazy. They talk so lag that you can't understand them when they talk to each other. Will post review on that one to. (Fairfield Mall), so I get to the 2nd store, and there are 7 people waiting in front of me. I have written this whole thing while I have been standing here, and only two people are being helped. My experience has proven this... A job worth doing is worth doing 4 TIMES, to get it right. (oh, and I was on the phone with them 2 more times trying to get my account "lowered" because I didn't need the router to network... On BOTH phone calls, each operator told me they COULD, but that I should just do that in the store, when I returned the old modem/ router. Ok, so when I asked for that at the mall store, she told me I could just call customer service.. Yeah. ONE STAR Cincinnati Bell... Step it up. Btw, I'm still standing here waiting.....

If I could give less than 1 star, I would. I have been trying to get the installation process done…read morefor weeks now. I was told one date and emailed a different date, I call and try to get it changed back to the first date and they tell me they will email an escalation (whatever that means) and call me back but, no one ever calls back. I have talked to supervisors and they tell me the same thing. This company has poor customer service, poor scheduling processes, poor all around. I would actually give it a negative 4 stars!!

Great deals here. Come see us, we will save you $$$$ Lots…read moreof selection of phones and accessories to choose.

The worst customer service in the world!!!! Rude ass sales clerk and manager. Less than a week…read moreago I purchased a phone, he said you need to buy insurance for the phone, less than a week, I went to the store twice phone will not complete a full charge. He gave me all excuses, so the second time I said you should exchange phone it's defective, he said that I need to buy a more expensive phone and pay again for activation fee. I notice the 3 times I have been there I have heard the same story!! I would never recommend and will be call BB, to file a complaint. I went to Verizon transferred number to them got a better phone. Totally pissed off. Run away, Krama is a BITCH!!!