I renegotiated a new rate to lower my internet price. After paying the new rate for one month, the…read morerate was raised by $5 with a note saying that the rate was a "promotional rate" for one year (unbeknownst to me). Customer service Chat rep, Aimee said she "sincerely apologized" but said there was nothing she could do. This incident, while only $5/month is exactly why I don't trust Spectrum/Time Warner.

Best ISP I've ever had, great internet and the staff are very friendly and helpful. Highly…read morerecommend, great prices and a personal touch! Small company feel and service with just as good (if not better) internet than the big companies

The Clear Wire on Indian Ripple in Beavercreek, Ohio scheduled an appointment for me at their…read moreconvenience for them to come to my house and hook up their equipment for a wireless network for all my computers and for my phone...but they didn't show up. When I called to find out where they were, I had to leave a voice mail. They never returned my call. Several calls later, they fnally answered and offered no explanation for not keeping the appointment and wanted to set up a new appointment. I told them to keep their equipment and cancel my account. Two months later, I discovered they were taking money from my checking account each month...even though I had canceled before we ever started AND even though they had never come out and set up my service! I recommend steering clear of the unscrupulous Clear Wire in Beavercreek!

I've been here 4-6 times and each and every Verizon representative has been friendly and extremely…read morehelpful. Sometimes this place does get very busy, but that's true for any Verizon store. 5 stars for excellent customer service and reliability!

Very unhelpful, Verizon people don't care about their customers, unstable bill It changes every…read moremonth.

I have not had the service for over six years. They sent New equipment in my name to the house I…read morelived in six years ago. I nolonger even live in the same town. I have called to try to return the equipment, but was unaniem to get through to customer service. I did get a technician who only wanted to update an account I don't even have. Hé did conform that he seeds an order for New equipment shipped to me but he could not tell me who had ordered it. Each time I got a person on the phone they would drop the call when they attemped to put me through to customer service. I only want to return the equipment and get my name off thier books.

Just want to return equipment. 2 people working, and a manager that is just standing around,…read morewatching them. The line is 11 deep. You would think he would actually do something productive.

Brooks went over and above to help me and my daughter. We were here for multiple reasons and he…read morewas super helpful. Appreciate the staff at TCC Wilmington Pike!!!!

I know better than to download cr@p to my computer, but for some odd reason I thought downloading…read moreto my phone would be safer...crazy right? So I downloaded one of those stupid Facebook quizzes (who were you in a past life) and shortly thereafter got a message in RED that I had 13 serious viruses on my phone and I needed protection NOW. And even thought I knew better and immediately regretted it, I downloaded CleanSweep (blue background/white broom). BAD move. Then I get messages my rams is at 90 % usage and I could get more for "only" $20 a bucks or so. I felt like a real dumb@$their but no I didn't purchase the ram. I never do financial things on my phone. So I head here and asked if they could help me. They were so nice, and since I did have insurance they loaded cleaning softwear on my phone for free and taught me how to remove all the stuff I didn't need from my phone. They even made me feel better saying people come in all the time with that CleanSweep. It made me feel better cause misery loves company. . (and this program continually runs and was the ram problem....removing it was all that was necessary for the ram to have plenty of room left) . And while I was there they checked my account and were able to save me $10 !!! Who doesn't want to save money? I'm done being an @$$clown with my phone. So remember...don't load cr@p to your phone, and If you get messages trying to scare you into it, just say NO. Class dismissed.

I heard of Dayton Network Access Company 20 years ago. They may have been an "early adopter" of the…read moreISP technology. IIRC, it was called dnaco.net. It was great doing business with you.

I previously had Ohio Telecom out to our site about two years ago to do a walkthrough and provide a…read morequote for a potential job with our PA system. I was told I would have a quote within a few days, I followed up with them several times and they never responded. At that time I had several projects going on and with that project now delayed gave up on them and found someone else for the job. Recently I began working on a new much larger project with the PA and found them online, it had been a while and I wasn't sure if they were the same company That ghosted me before. I contacted them and asked if they would be interested in the work. They seemed to be and came out within a day or so to walk the site. At that time I recognized the guy who came out but I still wasn't 100% if they were the same guys and focusing on the task at hand didn't say anything. I showed them what I was wanting to do and they agreed they would be interested in doing the job and promised a quote within a few days. A few unanswered emails and several weeks later here we are. I confirmed in my archived emails that was the same company who has twice ghosted me now. I deal with many contractors, hence my trouble remembering them, and I find that very unprofessional and a total waste of my time. If you are no longer interested in doing the job at least have the courtesy to email me and let me know so I can move on to someone else instead of pointlessly waiting for someone to contact me back. I definitely won't contact them ever again and would not recommend them to anyone.

They were not able start service over the phone with a order and taking a payment. They could email…read morea application , but I don't have a printer so if I want service with them I will have to drive to Port Clinton Monday Thu Friday 8-5 to fill out paperwork. Their monthly price is lower than the cable company since I don't need fast internet for just myself I thought I would give it a try. Don't know if it's worth driving up and back same day just to fill out paperwork.

I first came across ReLite via eBay as I was in the market to set up a home work station to allow…read moreme to work from home more efficiently than just working off of the small work laptop. ReLite has a variety of refurbished products that are in very good working order and from what I have seen the prices cannot be beat. That is all well and good. However, what really sets this review to 5 stars is that my purchase did not go as anticipated. I purchased two 22" monitors and unfortunately, the power cords were left out of the shipment. I contacted ReLite and he immediately apologized for the over sight and shipped the cables to me. We had a few communications in the midst of this, all professional and cordial. But, ultimately, ReLite, after the fact, came to me and said what happened was an error and was definitely not to their standards. That is a statement we hear all too often these days and usually, the one saying thinks it absolves them of the error. It's become cliche. But, in so saying, ReLite meant it and refunded the entire purchase. I wasn't asking for one, nor was I expecting one. But, that was an exemplary statement to pride and ethics of this company. I have since made this company one of my first "go to" places when looking for any electronic devices. They may not have it...but, I will always start my search here! I recommend you do the same. You won't regret it!

From the owner: Additional Keywords: Business Phone Setup - Managed IT Services - VOIP Business Phone Setup - IT…read moreRecycling and Computer Recycling - Custom Gaming PCs

Josh is absolutely amazing. This has been the best experience I've had with Verizon to date and…read moreI've been a customer for over a decade. I came in to upgrade my phone. The first day he was balancing a busy day with multiple customers but he did it so effortlessly. Checking in and helping all of us and you could tell we were all impressed with his agility and effective multitasking skills. The trade in was easy and he made sure all my apps and phone settings were set up without issue before I left! Thank you, Josh!!! He is very knowledgeable, detail oriented and a true asset! If you have any Verizon needs I recommend stopping into the this location and meeting with him!

Dylan was amazing helping us upgrade two phones and adding another line to our account. He took…read morecare of all the technical stuff and explained the discount's clearly. As a Verizon customer for many years I'm happy once again with the customer service I have received.