I have not had the service for over six years. They sent New equipment in my name to the house I…read morelived in six years ago. I nolonger even live in the same town. I have called to try to return the equipment, but was unaniem to get through to customer service. I did get a technician who only wanted to update an account I don't even have. Hé did conform that he seeds an order for New equipment shipped to me but he could not tell me who had ordered it. Each time I got a person on the phone they would drop the call when they attemped to put me through to customer service. I only want to return the equipment and get my name off thier books.

Just want to return equipment. 2 people working, and a manager that is just standing around,…read morewatching them. The line is 11 deep. You would think he would actually do something productive.

Switched to T-Mobile for a huge savings. Wasn't anything promotional but a side by side comparison…read moreand T-Mobile was a much better option for unlimited data for 5 lines. Taylor, Akim, Brett were all awesome in their customer service. Highly recommend this store.

From the owner: Visit the T-Mobile store in Dayton and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6212 Wilmington Pike can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I cannot even say enough about Matt!!! He is above and beyond with his patience and…read moreprofessionalism!!!! Verizon is lucky to have him!!

I used to embrace change. Maybe it's a phase, but there are certain things I dread these days…read more Getting used to a new phone when I so eagerly embraced the new technology with my last purchase....it was love at first sight when it allowed me to check in on Yelp...is just one of the things I dread. And as anyone who knows me knows I'm technology challenged. (Kate...if you're reading this you improved life when you showed me I wasn't sharing my check ins. I had no idea why no one ever liked one of my check ins.) But I put on my big girl pants and headed out to rectify that time was passing me by and my phone belonged in a museum. When they stepped up to help me they tried not to snicker. (and no...it wasn't a flip phone-or a blackberry). And everyone working here was so friendly and helpful. And patient while they walked me thru the process. Which wasn't slow. I even went to the bar and had dinner while waiting for my photos to load (Yelp photos of course.) It was kind of slick how one of the personnel kept adding little boxes to my pile, like I couldn't live without a charger you just lay your phone on. I pushed back when he added a pink cover. Do I look like I would want a pink cover??? This $hit is not cheap...I kinda gulped when I got the total. Oh well, it's not everyday you upgrade your lifeline. It's finally ready and I bring it home and start the hooking to blue tooth, setting up voicemail, downloading apps, etc. And I notice it's not fully downloaded. It's say's turn it off and try again. Over and over. Sigh. So I headed back. They've never seen that happen before. Of course it would only happen to me. (Wonder why I don't like change?) And it's closing time and will take several hours. So I head home and send Bob up with it this morning. They had to replace it with a new one. But once again they were helpful and friendly. And called me on my land line when it was ready (yes...I am one of only a few that won't give up their landline. Don't snicker) So two days and two phones later I'm getting pretty comfortable. But if I have any questions I know where to go to get them answered. Life is good.

Pretty painless when I went to pickup an online order. Got helped right away and was on my way…read more Hasn't always been my experience but I went in the middle of the day. They did seem to have plenty of staff though.

On 12/29/25 around 3pm i visited the apple store with the intention of resetting an icloud password…read morefor a iphone whos screen didnt work. When asked if there was a manual way to see my iphones screen even though it wasnt working ( THE PHONE STILL WORKS PERFECTLY OTHER THAN SCREEN.) and the employee who i was working with, Hunter, shrugged his shoulders and shook his head indicating no. In terms of a solution it seems hunter couldnt come up with even a valid answer other than SHRUGGING. Mutiple times different ways i asked what the solution could be and everytime i was responded with "well you forgot the password". Meanwhile im going through this endeavor theres other customers who explained they had APPOINTMENTS who hadnt been helped in HOURS!! Simply forgot about and swayed to the side. Got the feeling of them moving cattle instead of helping customers. Hunter at this location needs a revisit on his intentions with customers and his customer service outlook. Shrugs and "im sorries" dont fix phones! Being competent does!!

They fixed my iphone 8 plus. Both the front screen and back glass. They did a great job, my phone…read morelooks like brand new. They used original parts. I will be visiting here again if I need any phone repairs. They also fixed my phone fairly quick. It was ready to pick up in an hour. I've took before and after pictures of my phone. I would recommend.

Fixed my screen, took maybe an hour, they were so fast! They are so nice and friendly. Even gave me…read morea charger and power bank for FREE! Which was such a wonderful surprise! Ten thumbs up, I highly recommend Thank you!!

Maverick was amazing. He took his time and fixed all of our problems.we will definitely come back…read moreto this ATT at the Greene

Leslie was wonderful! She was very patient when answering all my questions! There was another…read moregentleman I believe to be the manager, very informative, knowledgeable and again answered all my questions with patience!

SERIOUSLY?! I'd give zero stars if possible. Your hours show you are open. This is ridiculous, it's…read morea sticky note. Wow. So much for customer service.

From the owner: AT&T, serving over 81 million wireless customersread more

I walked in mid-day to buy a case for my phone. Brian and his team were super helpful with showing…read moreme different options and helping with price comparisons. Brian took time to put the case and screen protector on my phone for me. They were knowledgeable without being pushy and had great customer service. I would definitely go back again and recommend them to friends. Thanks Brian!

Best verizon experience ever. Came in mid day through the week. No wait. Very helpful and…read moreknowledgeable staff. Highly recommend