Came in to trade two phones for two new phones. Manager was very helpful and the process did not…read moretake long. No wait either on a Saturday afternoon. They are an authorized Corporate location.

Its been 30 days since I stopped in the Verizon store on St Rt 725 . Just to recap I went there to…read moreget a new phone after about a 2 hour presentation I agreed to their terms only to be told my address didnt qualify for the promotion that they had sold me on. SOOOOOOOOOO here's the clincher, my friend left Verizon and switched carriers after a couple of months Verizon told him if he came back they would give him a FREE phone. Wasting my time and getting my hopes up means nothing to this company that I have patronized for over 20 years. Im not even asking for a free phone but knocking a few dollars off my bill would have been a nice jester. Sorry Im not in the position to change companies. So if you want a FREE phone, I guess you just need to dump them. After my last comment they replied thats not the impression we want to leave. Well my impression is that I will leave a negative every month until you make some kind of amends or I croak Im betting on the later

Awesome service! Always efficient and customer friendly. Thank you Jeremy, for your fixing our…read moreprinter problem.

The On Spot guys are great. I've used them several times and am always happy with their service…read more Highly recommend them.

Horrible Service at AT\&T Corporate Store - Dayton, OH…read more Our experience at the AT\&T corporate store (2427 Miamisburg‑Centerville Rd., Dayton, OH) was extremely disappointing and unprofessional. We were instructed by AT&T Business Ordering to visit any corporate store to pick up a business device and have a reserved eSIM assigned. What should have been a simple, routine process turned into a frustrating and unnecessarily prolonged ordeal. When we arrived, several staff members were on their personal phones. Andy, a sales representative, eventually assisted us but immediately insisted that we would need to pay a "substantial deposit," which was incorrect. We asked him to pull up our account (CRU/IRU) and provided our quote and signed agreement. From a technical standpoint, this request was clearly manageable in-store. Andy even confirmed that the eSIM was reserved. However, after he briefly stepping into the back room with another female employee (possibly a manager or team lead), he returned and told us nothing could be done because the device was "already being shipped." Based on the conflicting information and poor experience, we chose to leave. Later, AT&T Business Ordering confirmed that the device was NOT being shipped and that the store should have been able to complete the transaction. As a result, we had to cancel the original order, reissue a new one, accept updated terms, and restart the entire process, causing unnecessary delays. The situation worsened during follow-up. When we called the store, a representative named "Shane" refused to provide his last name and failed to connect us with a manager after placing us on hold. On a subsequent call, we spoke again with Andy, (who was the rep. who waited on us when we were in the store), who declined to transfer us to the store manager, Mustafa, and also refused to provide last names. The tone throughout these interactions was dismissive and unprofessional. As a long-standing AT&T business partner, this level of service is unacceptable. We were treated with a lack of respect, given inaccurate information, and made to feel like our business did not matter. It appeared the staff had little interest in helping because the transaction may not have benefited them directly. We were told a store manager, (Mustafa Alwan=full name) would follow up to address the situation. As of this review, no one has contacted us. It has now been two weeks as of this post. Ultimately, the device was delivered later, confirming that the information provided in-store was incorrect all along. This experience falls far short of expectations for a corporate AT&T location. What should have taken less than a day to process and less than 30 minutes to complete took many days and hours. We are paid at $120-$175 an hour for our services. We will never get this wasted time and revenue back. Based on this interaction, we would hesitate to refer customers or partners to this store. In today's competitive mobility market, customer-focused service, professionalism, and product knowledge should be standard, not the exception. Unfortunately, this location failed on all fronts. If I could post less than 1 star, I would. I would post 0.

Very poor customer service, sell you insurance with promises of what it is. Not worth the…read moreinsurance had to pay out of pocket to get screen replaced which was told would be covered. It was a error by who sold us the insurance. Will switch carrier once contract is up.

If I could put a negative rating I would. They had 9 booths with only 3 filled with people during…read morethe busy time of day. Just wanted to turn in equipment which should be a few minute process. Watched other customers. It was taking a minimum of 30 minutes per person. I waited over 2 hours. Went to lunch, came back and was next in line and waited another 45 minutes. Employees seemed unfazed and don't care. A complete joke of an operation.

I would give them zero stars if I could. There technicians do not care about customers at all and…read morehave no mercy or sympathy for their elderly customers. They showed up at my 81 year old mother's home, she lives alone, because her landline phone stopped working and her tv which works off the internet stopped working. They charged 50 bucks and solved no problems! Disgustin!

really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

Had an accident happen that resulted in my Z Fold6 inner screen being damaged, yet still turning on…read moreand "functioning" to an extent. I set up a warranty claim through Asurion and took my phone to the shop with the front cover screen still functioning perfectly fine. Whichever tech was fixing my phone should probably not be fixing any Samsung folding phones. Following the "repair", the phone would no longer turn on...at all. The technicians said they followed all of Samsungs troubleshooting and promptly filed a full replacement. I have now lost priceless family photos, passwords, etc and all for what was supposed to be a routine screen repair. While Asurion/ubreakifix has said I should be receiving a replacement tomorrow. I find it unacceptable to not additionally compensate for data lost and the near inability to access security software needed for my job due to this colossal screw up. I understand that accidents happen, but just replacing the phone does not cut it in this case.

My husband and I recently bought a tv at this location and the 2 people that helped us pick one out…read morewere super knowledgeable, and so nice! It made me leave feeling happy with the purchase. We had Geek Squad deliver and install the tv since it was 98 inches. Those guys were great too! Can't recommend any of the people that helped with this enough.

I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a…read moredecent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.

They will lie and offer specials either thaf don't exist or misrepresent them. I've had it happen…read moretwice. As soon as I can get away from ATT I will, and definitely never go back to this store. Buyer beware!

Relocating to Dayton, called store and spoke with very helpful person named Kam. She was crystal…read moreclear on the plans for high speed internet. Drove from New England directly to the store, met with Kam, reviewed same information and signed up for high speed access. She gave me a $150 gift card, waved installation fee and scheduled installation for the very next day! I couldn't believe how smooth and fast the transaction took! I highly recommend this location and Kam! Thank you Kam, my son is already loving the high speed service.

The gentleman who tried to repair my phone was very pleasant. Unfortunately my phone was far more…read morebroken than they were equipped to repair. The price quote was very reasonable IMO. There was no charge for the attempted repair. I'm hoping my new phone won't need repairs anytime soon but I will go here again if needed.

From the owner: At CPR Cell Phone Repair Dayton, we provide expert repair services for a wide range of electronics…read more Our certified technicians specialize in repairing iPhones, iPads, Samsung Galaxy devices, MacBooks, tablets, game consoles, and computers. Whether you're dealing with screen damage, battery issues, water damage, or need data recovery, we use high-quality parts to ensure your devices are restored to optimal performance. Located conveniently in Dayton, OH, we are dedicated to delivering fast, reliable, and affordable repair solutions. Our team is committed to providing exceptional customer service and ensuring your complete satisfaction with every repair. We understand how important your devices are to your daily life, which is why we strive to offer quick turnaround times without compromising on quality. At CPR Cell Phone Repair Dayton, we handle a variety of common issues such as cracked screens, faulty batteries, water damage, and software problems. We also offer data recovery services to help you retrieve important files from damaged devices. Our technicians are trained to repair devices from all major brands, including Apple, Samsung, Google, LG, and more. We take pride in our transparent repair process, providing detailed diagnostics and clear communication throughout the repair journey. You can trust us to use high-quality parts and offer competitive pricing to ensure you get the best value for your money.

I would suggest to not do business with them . My opinion ... Not professional ...Tried to buy a…read morepinball machine there. They did not do what they said . , When i tried to call again they picked up the phone and hung up saying nothing ...

I DO NOT recommend this place. I got my screen fixed, it stopped working a few days later. I went…read moreback, they said I had to take it to their "warranty location". I arrived at said "warranty location" and they said they have no affiliation with this place. Clearly a scam, stay away from this place