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    Boost Mobile Store

    3.4 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    3 years ago

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    7 years ago

    Excellent customer service and good deals, my favorite Boost in Dayton. They always have good deals on phones

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    6 years ago

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    AT&T Store

    AT&T Store

    (9 reviews)

    $$

    Nice and clean store, wall displays are neatly arranged. Today their not to crowded at all but they…read moreare way to slow. I see some staff standing around doing nothing and that includes manager. Several guest never received help and eventually walked out. I do understand that every customer deserves full attention from staff but, we waiting customers want that same kind of attention too, everybody need to be busy urgently getting to the next available customer. Update: I must give Andy big prop's, he saved the day. Andy took his time with wife and I updating our sim cards making sure our new phones worked perfectly, wife and I wanted local numbers and he took care of that without fuss; sold us our new cases, screen protecters installing them for us and sold us our first Samsung Wireless chargers. He kept a smile on his face with much patience. Andy, you were great and we appreciate your kindness. Thank You.

    Horrible Service at AT\&T Corporate Store - Dayton, OH…read more Our experience at the AT\&T corporate store (2427 Miamisburg‑Centerville Rd., Dayton, OH) was extremely disappointing and unprofessional. We were instructed by AT&T Business Ordering to visit any corporate store to pick up a business device and have a reserved eSIM assigned. What should have been a simple, routine process turned into a frustrating and unnecessarily prolonged ordeal. When we arrived, several staff members were on their personal phones. Andy, a sales representative, eventually assisted us but immediately insisted that we would need to pay a "substantial deposit," which was incorrect. We asked him to pull up our account (CRU/IRU) and provided our quote and signed agreement. From a technical standpoint, this request was clearly manageable in-store. Andy even confirmed that the eSIM was reserved. However, after he briefly stepping into the back room with another female employee (possibly a manager or team lead), he returned and told us nothing could be done because the device was "already being shipped." Based on the conflicting information and poor experience, we chose to leave. Later, AT&T Business Ordering confirmed that the device was NOT being shipped and that the store should have been able to complete the transaction. As a result, we had to cancel the original order, reissue a new one, accept updated terms, and restart the entire process, causing unnecessary delays. The situation worsened during follow-up. When we called the store, a representative named "Shane" refused to provide his last name and failed to connect us with a manager after placing us on hold. On a subsequent call, we spoke again with Andy, (who was the rep. who waited on us when we were in the store), who declined to transfer us to the store manager, Mustafa, and also refused to provide last names. The tone throughout these interactions was dismissive and unprofessional. As a long-standing AT&T business partner, this level of service is unacceptable. We were treated with a lack of respect, given inaccurate information, and made to feel like our business did not matter. It appeared the staff had little interest in helping because the transaction may not have benefited them directly. We were told a store manager, (Mustafa Alwan=full name) would follow up to address the situation. As of this review, no one has contacted us. It has now been two weeks as of this post. Ultimately, the device was delivered later, confirming that the information provided in-store was incorrect all along. This experience falls far short of expectations for a corporate AT&T location. What should have taken less than a day to process and less than 30 minutes to complete took many days and hours. We are paid at $120-$175 an hour for our services. We will never get this wasted time and revenue back. Based on this interaction, we would hesitate to refer customers or partners to this store. In today's competitive mobility market, customer-focused service, professionalism, and product knowledge should be standard, not the exception. Unfortunately, this location failed on all fronts. If I could post less than 1 star, I would. I would post 0.

    Best Buy Dayton Mall - Owl dash cam

    Best Buy Dayton Mall

    (62 reviews)

    $$$

    I test sales people almost every day. Especially when I am on a mission to get a particular item…read morefor me or my family. Two days ago I walked into this Best Buy location to purchase a couple sturdy phone cases for my new phones. I walked right up to a young man in the phone accessories section and asked his opinion on one of the three cases I was considering. All three of them had different price points. There were two specifically that were almost exactly the same model, the only difference is that one is apparently able to charge with some brand new Apple charger that's out. I told him that I did not have that charger, nor was I looking to get it anytime in the near future. "I just need something that will keep these new expensive investment safe." On a sidenote, I already knew EXACTLY which case I was going to get! This young man, who doesn't get commission by the way, listen to EVERYTHING I said and suggested the exact one! DANIEL: "well, if you don't plan on getting that charger anytime soon there's no reason to spend an extra $40 on each is there?" I like this kid so much I bought two bad ass screen protectors for these phones too. There's nothing better than a sales professional that adds value and thinks about the client before themselves. I don't think this kid has any idea how badass he actually is. Well done Daniel... You are the man! Don't be surprised if I come back in and recruit you in the not so distant future! Just that one particular skill I just highlighted will set you apart from about 80% of ALL people in Sales! Keep up the stellar work brother!!! Thanks for listening, and for having Integrity!!!

    If I could rate them a million times negative, I would. I ordered an iPad on April 17, 2026. It was…read moredelivered April 18, 2026. They sent me a completely empty iPad box. I called within 10 MINUTES of receiving the empty box. (Screen shots were saved of everything) I was told to return the empty box, and I would get a replacement. I return the empty box on April 21, 2026 with a note asking to please refer to my account. A few days go by, NOTHING! I call and tell them, they keep dragging this out and won't give me an answer. They ask me to file a police report, I file a police report. I call the following day to give them the police report number, which is what was asked of me. That same evening (on a saturday) I got an email saying the investgation is over and I will NOT get a refund of a product I bought that I never got. They never called my police department, they never cared to even "investigate" and made me jump through hoops for nothing. They end up sending me the EMPTY BOX BACK!!!! With a typed low ink letter saying they refuse to help because i "returned an empty box" NO I DID NOT! I RETURNED WHAT WAS SENT TO ME! (EMPTY AF) After I sent the return, I googled how to find when a serial number to an apple product was registered. It provided the date of April 24, 2026- 3 days after I returned the empty box they sent me originally. This has been almost 2 weeks of being on hold with unanswered emails and constantly being told "so sorry for the inconvenience" with zero resolution. I called them an ungodly amount of times, constantly a different person with a different accent with a different response. A billion dollar corporation refused to fix a problem they created and now I have to eat the cost. a $300 issue, why would I keep making a big deal over this? None of this makes sense! I will NEVER spend another dollar with them again, they are absolute THIEVES and do NOT care about their customers at all. SAVE YOUR MONEY DO NOT EVER BUY FROM THEM YOU BEST BUY-LIEVE THEY WILL STEAL FROM YOU!

    CPR Cell Phone Repair

    CPR Cell Phone Repair

    (1 review)

    The gentleman who tried to repair my phone was very pleasant. Unfortunately my phone was far more…read morebroken than they were equipped to repair. The price quote was very reasonable IMO. There was no charge for the attempted repair. I'm hoping my new phone won't need repairs anytime soon but I will go here again if needed.

    From the owner: At CPR Cell Phone Repair Dayton, we provide expert repair services for a wide range of electronics…read more Our certified technicians specialize in repairing iPhones, iPads, Samsung Galaxy devices, MacBooks, tablets, game consoles, and computers. Whether you're dealing with screen damage, battery issues, water damage, or need data recovery, we use high-quality parts to ensure your devices are restored to optimal performance. Located conveniently in Dayton, OH, we are dedicated to delivering fast, reliable, and affordable repair solutions. Our team is committed to providing exceptional customer service and ensuring your complete satisfaction with every repair. We understand how important your devices are to your daily life, which is why we strive to offer quick turnaround times without compromising on quality. At CPR Cell Phone Repair Dayton, we handle a variety of common issues such as cracked screens, faulty batteries, water damage, and software problems. We also offer data recovery services to help you retrieve important files from damaged devices. Our technicians are trained to repair devices from all major brands, including Apple, Samsung, Google, LG, and more. We take pride in our transparent repair process, providing detailed diagnostics and clear communication throughout the repair journey. You can trust us to use high-quality parts and offer competitive pricing to ensure you get the best value for your money.

    Boost Mobile Store - mobilephones - Updated May 2026

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