The On Spot guys are great. I've used them several times and am always happy with their service…read more Highly recommend them.

Awesome service! Always efficient and customer friendly. Thank you Jeremy, for your fixing our…read moreprinter problem.

Horrible Service at AT\&T Corporate Store - Dayton, OH…read more Our experience at the AT\&T corporate store (2427 Miamisburg‑Centerville Rd., Dayton, OH) was extremely disappointing and unprofessional. We were instructed by AT&T Business Ordering to visit any corporate store to pick up a business device and have a reserved eSIM assigned. What should have been a simple, routine process turned into a frustrating and unnecessarily prolonged ordeal. When we arrived, several staff members were on their personal phones. Andy, a sales representative, eventually assisted us but immediately insisted that we would need to pay a "substantial deposit," which was incorrect. We asked him to pull up our account (CRU/IRU) and provided our quote and signed agreement. From a technical standpoint, this request was clearly manageable in-store. Andy even confirmed that the eSIM was reserved. However, after he briefly stepping into the back room with another female employee (possibly a manager or team lead), he returned and told us nothing could be done because the device was "already being shipped." Based on the conflicting information and poor experience, we chose to leave. Later, AT&T Business Ordering confirmed that the device was NOT being shipped and that the store should have been able to complete the transaction. As a result, we had to cancel the original order, reissue a new one, accept updated terms, and restart the entire process, causing unnecessary delays. The situation worsened during follow-up. When we called the store, a representative named "Shane" refused to provide his last name and failed to connect us with a manager after placing us on hold. On a subsequent call, we spoke again with Andy, (who was the rep. who waited on us when we were in the store), who declined to transfer us to the store manager, Mustafa, and also refused to provide last names. The tone throughout these interactions was dismissive and unprofessional. As a long-standing AT&T business partner, this level of service is unacceptable. We were treated with a lack of respect, given inaccurate information, and made to feel like our business did not matter. It appeared the staff had little interest in helping because the transaction may not have benefited them directly. We were told a store manager, (Mustafa Alwan=full name) would follow up to address the situation. As of this review, no one has contacted us. It has now been two weeks as of this post. Ultimately, the device was delivered later, confirming that the information provided in-store was incorrect all along. This experience falls far short of expectations for a corporate AT&T location. What should have taken less than a day to process and less than 30 minutes to complete took many days and hours. We are paid at $120-$175 an hour for our services. We will never get this wasted time and revenue back. Based on this interaction, we would hesitate to refer customers or partners to this store. In today's competitive mobility market, customer-focused service, professionalism, and product knowledge should be standard, not the exception. Unfortunately, this location failed on all fronts. If I could post less than 1 star, I would. I would post 0.

Very poor customer service, sell you insurance with promises of what it is. Not worth the…read moreinsurance had to pay out of pocket to get screen replaced which was told would be covered. It was a error by who sold us the insurance. Will switch carrier once contract is up.

So I canceled my spectrum service according to them July 11th ( date I turned in my equipment) but…read moreyet they charged me for July 4th to August 3rd. I actually cancelled services July 3rd via a phone call. Now mind you I received texts and emails stating I needed to turn in my equipment asap. I just spoke with customer service who stated I was billed a monthly plan but couldn't use it cause I had to turn in my equipment. How does any of this make sense. Now it's time to get rid of their cellular service since they clearly don't care about their customers. As someone who has worked in the customer service field for over 32 years I have never heard of such thievery. Clearly why everyone is moving away from Spectrum.

Not entirely this location but for my area where I live in Miamisburg the internet is always having…read moreoutage always this is 2 days in a row now that their is a outage and our internet is down and it seems like it's almost every weekend now theirs a outage

really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

Walked in with my 96Yr old Mom's old cell phone that was stuck in an update loop and Alex wa whelp…read moreto take care of it within 5minutes! Incredible and kind service! Definitely recommend!!

I test sales people almost every day. Especially when I am on a mission to get a particular item…read morefor me or my family. Two days ago I walked into this Best Buy location to purchase a couple sturdy phone cases for my new phones. I walked right up to a young man in the phone accessories section and asked his opinion on one of the three cases I was considering. All three of them had different price points. There were two specifically that were almost exactly the same model, the only difference is that one is apparently able to charge with some brand new Apple charger that's out. I told him that I did not have that charger, nor was I looking to get it anytime in the near future. "I just need something that will keep these new expensive investment safe." On a sidenote, I already knew EXACTLY which case I was going to get! This young man, who doesn't get commission by the way, listen to EVERYTHING I said and suggested the exact one! DANIEL: "well, if you don't plan on getting that charger anytime soon there's no reason to spend an extra $40 on each is there?" I like this kid so much I bought two bad ass screen protectors for these phones too. There's nothing better than a sales professional that adds value and thinks about the client before themselves. I don't think this kid has any idea how badass he actually is. Well done Daniel... You are the man! Don't be surprised if I come back in and recruit you in the not so distant future! Just that one particular skill I just highlighted will set you apart from about 80% of ALL people in Sales! Keep up the stellar work brother!!! Thanks for listening, and for having Integrity!!!

I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a…read moredecent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.

They will lie and offer specials either thaf don't exist or misrepresent them. I've had it happen…read moretwice. As soon as I can get away from ATT I will, and definitely never go back to this store. Buyer beware!

Relocating to Dayton, called store and spoke with very helpful person named Kam. She was crystal…read moreclear on the plans for high speed internet. Drove from New England directly to the store, met with Kam, reviewed same information and signed up for high speed access. She gave me a $150 gift card, waved installation fee and scheduled installation for the very next day! I couldn't believe how smooth and fast the transaction took! I highly recommend this location and Kam! Thank you Kam, my son is already loving the high speed service.

The gentleman who tried to repair my phone was very pleasant. Unfortunately my phone was far more…read morebroken than they were equipped to repair. The price quote was very reasonable IMO. There was no charge for the attempted repair. I'm hoping my new phone won't need repairs anytime soon but I will go here again if needed.

From the owner: At CPR Cell Phone Repair Dayton, we provide expert repair services for a wide range of electronics…read more Our certified technicians specialize in repairing iPhones, iPads, Samsung Galaxy devices, MacBooks, tablets, game consoles, and computers. Whether you're dealing with screen damage, battery issues, water damage, or need data recovery, we use high-quality parts to ensure your devices are restored to optimal performance. Located conveniently in Dayton, OH, we are dedicated to delivering fast, reliable, and affordable repair solutions. Our team is committed to providing exceptional customer service and ensuring your complete satisfaction with every repair. We understand how important your devices are to your daily life, which is why we strive to offer quick turnaround times without compromising on quality. At CPR Cell Phone Repair Dayton, we handle a variety of common issues such as cracked screens, faulty batteries, water damage, and software problems. We also offer data recovery services to help you retrieve important files from damaged devices. Our technicians are trained to repair devices from all major brands, including Apple, Samsung, Google, LG, and more. We take pride in our transparent repair process, providing detailed diagnostics and clear communication throughout the repair journey. You can trust us to use high-quality parts and offer competitive pricing to ensure you get the best value for your money.