says that he fix PlayStations but sends it to other people and they fix it for him but they don't…read moreeven fix it they just brake the console even more. 0/10 would not recommend

I DO NOT recommend this place. I got my screen fixed, it stopped working a few days later. I went…read moreback, they said I had to take it to their "warranty location". I arrived at said "warranty location" and they said they have no affiliation with this place. Clearly a scam, stay away from this place

Dylan Barnes is the worst employee at this store. he consistently argued with me and lied to upsell…read moreme. he misrepresented insurance products and devices, you need to fire him. He is a poor representation of the company.

Nothing But Lies and Misinformation First Lie: Colby at a…read morefranchise store assured me, "Verizon won't sell you 5G Home Internet unless they are certain it will work in your area." That statement was false. It did not work. Second Lie: Colby told me, "You can simply return the equipment to the company store." Third Lie: When I went to the company store, the manager told me, "You cannot return it here. You have to take it back to the franchise store." Fourth Lie: I returned to the franchise store, where Colby again insisted, "You can simply return the equipment to the company store." Final Runaround: A sales clerk at the company store then told me the equipment had to be returned to a UPS Store. It is astonishing that no one seems to know the actual return procedures. The misinformation, the back-and-forth, and the wasted time are unacceptable. For the record, T-Mobile's system works perfectly at this same location.

really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

They had broken my laptop and still have never taken the time to own up to any of their mistakes.read more

A COMPLETE SCAMMER! I'm not the type to leave a review like this but other consumers need to be…read moreaware of my experience. I SEVERELY REGRET DOING BUSINESS WITH THIS "COMPANY." I hired Trojan Tech 2U for a phone repair and they scammed me. Trojan Cellular and Trojan Tech 2U are affiliated with one another, both of which are dishonest and should be avoided. I received messages from the same phone number claiming at times to be two different people. First it was "Brooke" in "Front Office Scheduling," then it was Jason, the guy who actually showed up to do the repair. I paid for a screen and battery replacement for my iPhone 11 Pro, which I thought was done correctly until I realized my Face ID stopped working. I let him know of the issue so he came back and "reseated" my existing Face ID assembly the next day but it stopped working again within an hour. I also reported my battery health and functionality didn't improve after he supposedly replaced it so I believe he lied to me about replacing my battery. I have no way of confirming this myself and he denied lying about it. I was told I would have to pay $100 for a new Face ID assembly and the labor for it to be installed but I refused and claimed he caused the issue when he had my phone open and worked on it (obviously) so the repair should be covered by his 90 day warranty. After several weeks of back and forth, he finally claimed he would fix this issue under warranty and free of charge but when I attempted to schedule this service, he ghosted me. I tried following up multiple times and was ignored. I ended up spending about $300 for a decent screen replacement, but my battery health remains the same and now my Face ID doesn't work. I should've continued using my phone with the cracked screen and saved my money. Don't make the same mistake I did by allowing this dishonest man to work on your device. He will take advantage of you, especially if you aren't very knowledgeable in tech. I have record of all my interactions and will be pursuing a case in small claims court.

Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

My husband and I recently bought a tv at this location and the 2 people that helped us pick one out…read morewere super knowledgeable, and so nice! It made me leave feeling happy with the purchase. We had Geek Squad deliver and install the tv since it was 98 inches. Those guys were great too! Can't recommend any of the people that helped with this enough.

I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a…read moredecent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.

Came in to trade two phones for two new phones. Manager was very helpful and the process did not…read moretake long. No wait either on a Saturday afternoon. They are an authorized Corporate location.

Its been 30 days since I stopped in the Verizon store on St Rt 725 . Just to recap I went there to…read moreget a new phone after about a 2 hour presentation I agreed to their terms only to be told my address didnt qualify for the promotion that they had sold me on. SOOOOOOOOOO here's the clincher, my friend left Verizon and switched carriers after a couple of months Verizon told him if he came back they would give him a FREE phone. Wasting my time and getting my hopes up means nothing to this company that I have patronized for over 20 years. Im not even asking for a free phone but knocking a few dollars off my bill would have been a nice jester. Sorry Im not in the position to change companies. So if you want a FREE phone, I guess you just need to dump them. After my last comment they replied thats not the impression we want to leave. Well my impression is that I will leave a negative every month until you make some kind of amends or I croak Im betting on the later

Nasty Men who work there, lying about cigarettes on the 21 St. Said card declined and I walked out…read morewith cigarettes. Paid him yesterday for four packs. Very suspicious. Called me a dumbass, flipped me off. Very Nasty Men

From the owner: All of your wireless needs, repairs, screen protecters, accessories. We are the best wireless store…read morein the west!