Very slow customer service. Two employees in back not coming out to help knowing 8 people are in…read moreline. Two others out here trying to help spectrum customers but then one decided to go to lunch. This left one gentleman out here helping a customer he's been helping for the last 10 minutes while some of us stand and continue to wait and others decide to leave frustrated. Very slow process they have in place. Similar to the slow internet that I experience with this company.

Waited an hour to be seen, to then be told that I have to pay only with a card because they…read more"counted down the drawer already." If they did their jobs in the first place we would be in this situation and you wouldn't be loosing a sale today. Do better spectrum!

Well, I see the other reviews and I have to say our experience was superb. It was great. We had…read moresuper support we knew ever step of the new phone set up that was happening and we felt confident it would be great and it was! Thank you Gus's for making this so easy!

This is pretty much a typical AT&T store. They have all kinds of Apple and Samsung accessories…read more We stopped in to attain an International Sim card so we can connect outside the US. After a 20 minute wait a service rep helped us. We were informed that we needed to call service (#611) and they could set that up that for us.

Rob was very helpful and knowledgeable. The other employee in the store seemed that way as well…read more I highly recommend this store.

They do not explain their policies before purchase. When trying to return their products 2 days…read moreafter purchasing. They not only did not return my original payment but actually charged me to take their products back. I would highly recommend never doing business with these people. I ONLY WISH I COULD LEAVE A RATING LOWER THAN A ONE!!!

The way you were no help to my 94 yr old grandmother is awful she is 94 she lost her 75 yr old son…read morewho and u couldn't even let her pay the bill u all should be ashamed... further more I bring her to this store to get here on a Thursday and the store is closed till 5 pm and it is not even 4 pm I would understand a lunch or 15 minute break but over 2 hours and no reasoning at all dissatisfied with the entire process I would not even give up a star if I didn't want to post this review

friendly representatives with a low pressure sales approach! Got everything I needed and didnt have…read moreto jack my bill up

Hi this is Kyle. My mom and I had excellent service from James and Jordan the last 2 visits.read more

I had an account level problem that involved Verizon and another carrier. Jason took the time to…read morehelp me resolve it on his side above and beyond anything I could have expected. I really appreciate the time he took to help me out and all of the extra effort and steps he took to make sure I was taken care of. Thank you so much!

Dan was easy to get a hold of and had several dates where we could schedule an appointment. He was…read moreon time and dug right into solving my email problem on my Mac computer. Highly recommended.

Dan once helped in the past and did a wonderful job. My computer is still running 6 years later…read morewith no problems. More importantly though, it's his honesty and integrity I'd like to highlight. He provided me with guidance and information that helped me to avoid wasting money on repairs and upgrades for my wife's laptop. Repairs that would have been very short lived at the best. Thanks to Dan and his honorable practices, I will be getting a her a new system with the money saved. Many thanks, Dan. Happy wife, Happy life.