Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

Mother went here with a cracked charging port in which was easily repaired in 20 minutes at…read moreuBreakiFix. Instead of repairing the phone, they sell her a new $1,000 phone that she didn't need because her old phone was in a state to be repaired. Either these people are inexperienced with phone repairs or just like to scam senior citizens who show up trying to get their phone repaired. My advice to anyone reading this is to just avoid this place like the plague unless you are wanting to be ripped off. Just Google for better options in the area and if it's phone repair, don't waste your time going here over some where else such as mentioned above.

He came and picked up my laptop and reassured me that all will be well and I definitely appreciate…read morethat. Thank you so much definitely value your work

Paid for a screen replacement after replacement cameras no longer worked along with volume down…read morebutton waited a week for new cameras and there are smudges on them would not recommend poor experience

Well, I see the other reviews and I have to say our experience was superb. It was great. We had…read moresuper support we knew ever step of the new phone set up that was happening and we felt confident it would be great and it was! Thank you Gus's for making this so easy!

This is pretty much a typical AT&T store. They have all kinds of Apple and Samsung accessories…read more We stopped in to attain an International Sim card so we can connect outside the US. After a 20 minute wait a service rep helped us. We were informed that we needed to call service (#611) and they could set that up that for us.

DO NOT GO HERE! They are liars and frauds! I brought my galaxy s10+ here to have the screen…read morereplaced after I dropped it and broke the internal LCD. I let them know from the get go that i was on a time constraint as I had to head back to Tennessee the next day - they assured me it would be done by a certain time, however I received a call an hour later that the didn't have the part and that they would overnight it. They swore it would be done by the time i needed to leave, however they still were significantly delayed in getting my phone done. When I picked it up, they forgot to replace my SIM card and micro SD card. Thankfully, I caught it before I left. Unfortunately for me, I was several hours away when I realized my phone had no sound, volume buttons that didn't work, and it couldn't be charged because of a temperature warning. Because of this, I couldn't even make phone calls. I took it to a shop in Tennessee who stated that they forgot to reinstall a major component to my phone and that it was not a piece that could be purchased outside of buying a whole new phone. The Tennessee shop also informed me that they had screwed the screws directly into the motherboard and that it could have caused catastrophic damage to my phone - his words: "no professional would have made this mistake." When I was in contact with Trojan Wireless, they said that they would overnight the part to me so I could have a phone that actually worked. That was on Thursday night - they ended up not sending out the part until Saturday night and as of now, Wednesday morning, I still have not received it. They have ignored all my attempts at communication with them since this weekend. If you want to have your phone fixed by a professional who isn't going to scam you and do a shoddy job, this is not the place to go!!!

From the owner: Our business specializes in phone repairs of all kinds all makes and models. Here at Tojan Wireless…read morewe do our best at making the customer happy. We also specialize in device unlocking such as network unlocks, google and FRP unlocks and all other specialty services most dealers don't offer. Our techs and sales associates have 15 plus years of experience helping customers in this always evolving industry. Stop on out and check us out sometime, I assure you that we will not disappoint you. Thanks

The way you were no help to my 94 yr old grandmother is awful she is 94 she lost her 75 yr old son…read morewho and u couldn't even let her pay the bill u all should be ashamed... further more I bring her to this store to get here on a Thursday and the store is closed till 5 pm and it is not even 4 pm I would understand a lunch or 15 minute break but over 2 hours and no reasoning at all dissatisfied with the entire process I would not even give up a star if I didn't want to post this review

friendly representatives with a low pressure sales approach! Got everything I needed and didnt have…read moreto jack my bill up

Rob was very helpful and knowledgeable. The other employee in the store seemed that way as well…read more I highly recommend this store.

They do not explain their policies before purchase. When trying to return their products 2 days…read moreafter purchasing. They not only did not return my original payment but actually charged me to take their products back. I would highly recommend never doing business with these people. I ONLY WISH I COULD LEAVE A RATING LOWER THAN A ONE!!!

I would suggest to not do business with them . My opinion ... Not professional ...Tried to buy a…read morepinball machine there. They did not do what they said . , When i tried to call again they picked up the phone and hung up saying nothing ...

I DO NOT recommend this place. I got my screen fixed, it stopped working a few days later. I went…read moreback, they said I had to take it to their "warranty location". I arrived at said "warranty location" and they said they have no affiliation with this place. Clearly a scam, stay away from this place

Hi this is Kyle. My mom and I had excellent service from James and Jordan the last 2 visits.read more

I had an account level problem that involved Verizon and another carrier. Jason took the time to…read morehelp me resolve it on his side above and beyond anything I could have expected. I really appreciate the time he took to help me out and all of the extra effort and steps he took to make sure I was taken care of. Thank you so much!

Are you a damn apple I store or a cable company 2 people working in here and all they care about it…read morecell phones. Just want to pay bill and cancel. You SUCK ASS and to expensive and want tme to continue cable what a joke

Where can I start since TWC has changed to spectram service is crap. They no flexibility I needed 1…read moreday to pay my bill and they would not give it to me. I am getting rid of all there services except internet only because I don't think I can get anything else where I live. But we all don't live in a perfect world and sometimes you just need a little flexibility. They customer no service really are sad. Had to wait for 11 min to speak to a supervisor. There busy because they suck.