This long-standing private business in audio/video sales/service is one of just two such brick and…read moremortar stores in Dayton. it is such a handy place to actually audition gear before deciding on what to buy direct from the mgr. 11 distinct listening rooms and a wide range of options. Owner Kirby is a very helpful resource and advisor. Prices are fair. Trade-in's are negotiable. Delivery and setup are options. it's a friendly, no pressure shopping/buying experience. I'm loyal and on my third system upgrade from them. Highly recommended!

Audio, Etc. is your best choice for your home theatre needs and support in the Metro Dayton area…read more They installed a first class home theater system for us 8-years ago, and just updated our MX-780 Universal Remote programming after certain Blue Ray discs were no longer being supported by Netflix. Highly recommend Audio, Etc. for all your home audio and video needs. 5 star, A+ service and fair pricing! Mark E. A

Very COVID-19 precautions forward. Masks required a employee meets at door to assist. I had to…read morereturn equipment. I was told to take it to the UPS store next door. I did and UPS was able box the equipment for shipping with in a minute. No questions. No fuss. Receipt emailed to me next day package shipped. Awesome customer service.

Since TWC became Spectrum and upgraded to 100mbps, which I have, reliability has declined…read moresubstantially.. There are frequent service interruptions in which my diagnostic​ software indicates that my equipment and connection to Spectrum is fine but Spectrum's connection to the internet has been disrupted. After about two to three minutes, the connection resumes. I use the connection for work and it seriously interrupts my activities. Calling Spectrum gets the usual "restart your internet and wireless router canned answer.

Very slow customer service. Two employees in back not coming out to help knowing 8 people are in…read moreline. Two others out here trying to help spectrum customers but then one decided to go to lunch. This left one gentleman out here helping a customer he's been helping for the last 10 minutes while some of us stand and continue to wait and others decide to leave frustrated. Very slow process they have in place. Similar to the slow internet that I experience with this company.

Waited an hour to be seen, to then be told that I have to pay only with a card because they…read more"counted down the drawer already." If they did their jobs in the first place we would be in this situation and you wouldn't be loosing a sale today. Do better spectrum!