My 26-year-old Klipsch KSW 200 12" downward-firing ported subwoofer finally died a month ago, so I was in the market for a suitable replacement. After a fair amount of online research, I found these Dayton Audio SUB-XX00 series subwoofers at Parts Express and liked their performance and price. I ended up choosing the beautiful (and large) Dayton #SUB-1500 to replace the Klipsch as they featured speaker-level inputs, which was a primary consideration for me. My old Klipsch KSW 200 had the speaker-level inputs, and my vintage 1980 Sansui receiver wasn't built for direct line subwoofer output. The new Dayton sub arrived in less than a week. After some tuning of both the crossover point (~70Hz) and gain knobs, this sub works perfectly in my family room supplementing my 1980 Klipsch Heresy I's. I have them placed high up on my entertainment center, and I listen to a lot of jazz (classical, smooth jazz, lounge), and the bass levels are now perfect with the SUB-1500. I'm thrilled I went with this larger 15" front-firing model! It's working great and has been an excellent value so far. Oh, and the guidance offered by your customer support person there when I called ~four weeks ago to get guidance on which model would be best for me was spot on. Although he said he had the 12" sub at his house, I decided to go the full monty and get the 15" model since the rather large housing fit perfectly where the old KSW 200 used to sit. And the SUB-1500 wasn't much more expensive than the 12" SUB-1200. Thanks, Parts-Express for your great customer service and the wonderful subwoofer from Dayton Audio (and yes, I'm listening to some Christmas Jazz music on my system as I write this!) Five Stars. read more

Parts Express - The new Dayton #SUB-1500 sitting next to the E-Center. - Electronics Near Me - Springboro, Ohio

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Stay away will not stand by its products tried to return under 30 day policy got the runaround after using this company a few times they wentthru the run around on a return so stay away and shop some where else. read more

I have been doing business with Parts Express for over thirty years. The only thing I would change is the fixed shipping charge on orders under $100, which can sometimes make small orders less than cost-effective. Otherwise, the products are properly renowned for their value, especially those in the respected Dayton line, which very rarely fails to meet expectations or stated specifications. Both customer service and technical support is the best I have ever found, and I could relate several anecdotes to illustrate this. I have found them to be caring experts that can be trusted. I have long recommended Parts Express to other, and I continue to. read more

Just spoke to Andrew in Tech. Very very patient guy. Explained everything to me with great detail. It's because of him I just ordered another 4 21" krakens. Keep him around. And to Andrew: Dude, I'm sorry. My phone died mid conversation. Thanks for everything read more

If you like to dabble in Audio projects these guys have all the stuff you need. Their website is easy to navigate and they have just about anything you can think of. Pricing seems very reasonable to me as well. read more

Not a whole lot of electronics parts stores where I live, so I was happy to find Parts Express online. I needed some capacitors for the crossover network on one of my speakers. Parts Express's website is fairly easy to navigate to find what you need and the cost is reasonable. Package arrived a bit earlier than promised. A-OK. If I need more parts (electronics or otherwise), I'll probably look here first. read more

I ordered a subwoofer, DSP, 5 individual speakers, and a few other components for a center channel build project for a customer of mine. My order sat untouched for 8 days. I figured there would be some delay due to COVID, however their website still advertises same day delivery if ordered before 4pm and its been 8 days so I decided to call them. The person I spoke with had no idea why no one touched my order as everything I ordered was in stock. She said she will check and get back to me later that day. 2 days later I get an email that they are going to ship it finally, I replied back and asked if they could express ship so I am not waiting another week+ due to their mistake. Big shocker, my email was ignored, I never got a reply back and everything shipped with the basic economy shipping. Maybe in another 8 days they will reply once my stuff is delivered. Some stuff they sell you cant find anywhere else, however I will make sure to check other places out first before ordering from here again, I just cant wait 3 weeks to get something shipped, especially when I have customers waiting. read more

I ordered speaker grill material from them for $33.14, the money was removed from my paypal account and bank but received nothing. When I contacted them they told me that I did not have an order with them. Invoice ID10555193 Purchase details: Mellotone Premium Black Speaker Grill Cloth Yard 64" Wide $24.98 Item #260-332Discount -negative $1.25Shipping $6.95Tax $2.46Total $33.14 This is what paypal has as well as a transaction ID. There website had an error and tried to blame it on paypal. Hello, Thank you for contacting Parts Express. I'm sorry, I do not see that the order went thru. Perhaps contact Paypal to see if they can determine why it did not? We appreciate your business; please let us know if there's ever another opportunity to assist you! Beverly Customer Service Team (T) 800.338.0531 | (F) 937.743.1677 ripped me off they did..... I would not recommend this company. read more

Stay away! I placed an order for speaker fabric. The invoice I got in email had the wrong address. I called immediately and was assured it would be corrected. It clearly was not when the package was shipped to the wrong address. I called again after delivery and was told that the shipping address could not have been changed per policy and whoever told me that was wrong. They said if the package was found I could have it sent to a shipping hub, no where near where I lived, or they would wait to see if it was returned to them. In the meantime I would not get my money back. These folks are scammers! The operator hung up on me when I told her I would report them to PayPal. read more

Did a web search of all electronic online stores and parts express was one of many. Gave them a try. Haven't had any issues. Ordering was very easy and shipment arrived on time. There was one part was out of stock, parts express was upfront with the problem to me. Then later they found out the part was no longer made, which of course I was notified asap. They did a very good job. Hats of to them. I have them bookmarked so I can go to their web site fast. read more

I have been dealing with Parts Express for many years now and I have always been very pleased with the service, tech advice, pricing and delivery from them. I will continue to deal with them for all my Pro Audio needs and count on them with confidence. Their electronical knowledge is tops in my book! They have helped me more times than I can remember with all the projects I have done. 5 STARS for all aspects of their business. Not sure of something? Just ask and they will help guide you through your project. Great for all the DIY's out there! read more

Parts Express has ALWAYS been the place to go for quality and GREAT customer service ! I recently bought a HDTV antenna with rotation feature. When assembled and tested, the IR remote control did not function. I called Parts Express customer service, and discussed the issue. The Customer Service Agent asked if I had a smart phone with a camera. Of course ! He asked if I could turn on the camera, put it on a table, and point the remote control at it. He asked, what did I see? Replying that I saw a flashing purple light from the remote. He indicated the remote is fine, but the sensor in the controller malfunctioned. He sent a replacement, and the new unit works just fine ! I certainly appreciated the tip to use a smartphone camera to test operation of IR remote controls !!!! Another example of GREAT customer Service !!!! read more

They sold us computer speakers without power adapters! It's been over a week and they still did not send me an RMA and do not want to send me a return label and told me that I need to pay for the return shipping. This company is a joke. Do not buy from them. read more

I ordered a Yamaha 5 disc changer in May. I was notified they don't really have the product, but estimated they might have it by June 19. On June 25 I emailed to ask the status of the shipment. I was advised today they think they may have it by or around August 5. Why does Parts Express pretend to offer items for sale that they don't have and can't get. If I didn't have to have any inventory, I could run this entire business out of my basement. Really weak. read more

Out of curiosity, I looked at the reviews for PE. I feel that the most recent review is unfair, so I am posting my opinion of PE. I live in Canada, so the dollar difference hurts. Also shipping hurts because PE does not/cannot cover it to Canada. It is what it is. My last shipment got delayed for 2 months by UPS because of the current plague. I contacted PE and the girl answering my inquiry as to whereabouts of my shipment, stayed on the job with me until I got my stuff. I did not expect this help. I am very impressed with the level of care they gave for a simple little shipment that was in the hands of others. The shipments are sent out quickly and when the items say in stock, they are. All my 10 or so experiences with them have been perfect. What more can I say. Keep up the good work PE. read more

Great site with tons of selection on high quality audio components and great prices! I would totally give 5 stars.. but I live in Canada........ and the extra shipping cost often outweighs any savings if you have it shipped over the border. I would order a LOT more stuff from them if they could offer free shipping to Canada, or open a Canadian warehouse for this purpose! I tend to save up a list of stuff and have it shipped to a border mail outlet not far from where I live... Which works.. but of course would be much more convenient to have it shipped to my door.. Great if you live close to the border.. but if not.. you are pretty much S.O.L. and may as well buy the higher priced components within Canada... Dear Parts Express... PLEASE find a way to offer free shipping to Canada!!! read more

All I wanted was long Cat5e Ethernet cables. Prices were high at local stores and online (Best Buy, Office Depot, Amazon). I called Part Express customer service to ask about shipping. Someone answered my call and had all the info I wanted. My two cables arrived quickly using the shipping option I wanted. Even with the shipping cost, the total price was better with Parts Express. read more

These guys sent me the wrong parts and then they were not that helpful over the phone and finally to make matters worse they were VERY slow at processing my return and refund. If you can buy elsewhere, I'd recommend it. read more

Excellent customer service! I ordered over $1,000 worth of parts and 1 woofer showed up damaged (voice coil rubbing). I called Parts Express and was able to arrange exchanging the part immediately. This is the kind of customer service I wish all companies offered because it has been an absolute pleasure working with Parts-Express. I have been ordering parts from PE for years and plan to continue ordering more parts. read more

Great store!! All sorts of electronic accessories at much lower prices than radio shacks and other similar stores. If you don't feel like driving there, you can still shop for everything they have online. My only complaint is that the store is farther away from me now. It was much nicer when they still had their satellite store in Mendelson's in downtown Dayton read more

Best place to get anything and everything! I could live in this store! Check out their website. Walk in their showroom and you get tons of ideas of stuff to do to your house or car. Great gear, great prices. Excellent staff really helps figure things out. Free popcorn too! read more

Wanted to buy stereo graphic equalizer parts express set me up needed a talentbox and cables lve ordered stuff before there staff really help me out thanks read more

Having the product one needs is only 50% of the job. GETTING it to the customer is the rest of the job. This company has a horrific record of high shipping cost vs. incredibly long wait times to get the parts to you. Don't waist your time. Go to Amazon or anyone else. I ordered a tiny little item 11 days ago. Paid nearly $7 for shipping. Over 4 times the cost of the item. It's still not here. The tracking tells me that it was in my city 6 days ago so its just been sitting. They take your money and pay the least possible amount for the cheapest shipping possible so your stuff waits and waits and waits to be delivered while the pad their bank with most of what you paid for shipping. Never again! So many others on different sites complain about the same thing. Over and over again. Do yourself a favor and buy your stuff anyplace but Parts Express. Their very name is a joke. read more

Customer service is at least attentive, however very lacking at the same time, every speaker I purchased from them blew out from minimal use, in a matter of a couple of weeks, at first I thought the problem was with my receiver, however after testing the speakers, there was no response from them at all, after contacting them was told to send them in for replacements as they are still under warranty, they did not sent me a return label so I had to pay for shipping back, OK no problem, as I was told they would replace them, a week goes by and I get an email saying they deny the claim due to voice coils being burned out, when a voice coil goes out there is a smell of burning electronics and usually a discoloration around the cones, neither of these occurred with the speakers I purchased, they were just dead after a week of minimal use!!!!! I spent around $60 for all the speakers and they are fighting me on this? running a 100W receiver and blaming me for your crap speakers? that are rated for well over 100w... GET REAL, you sold me crap and are now not wanting to make it right, EXTREMELY Disappointed. read more