I rarely shop at any Best Buy store…read more I visited this store solely to return merchandise I had purchased the day prior. The store was clean, well-organized, and fully stocked. The greeter at the door was very polite, friendly, and helpful. The entire return process took a mere 4 minutes, including 1 minute in line.

Where Lines Go to Die…read more Over 10 people in line. One register open. And a small army of employees in blue shirts standing around doing absolutely nothing except perfecting the art of looking useless. This wasn't understaffing -- this was fully staffed incompetence. Plenty of workers available, zero common sense applied. Customers stacking up while employees just... existed. At no point did anyone think, "Hey, maybe we should open another register." Nope. Just let the line grow and pretend it's not happening. Bold strategy. It's honestly impressive how a major retailer can have so many employees on the floor and still manage to operate like a self-checkout with a personality disorder. Shameless. Embarrassing. And a great reminder why people shop online. One star. And that's me being generous

Came in for a stick drift repair on an Xbox controller. Immaculate service. Explained the different…read moretypes of replacement options and what they were recommended for. Quick repair! I got a working controller for a great price and a warranty to give me some peace of mind. Highly recommend checking then out if you are looking for a repair service!

I had an issue on a pc that required a cmoss battery. Because it was so old, I wasn't sure. Ish and…read moreJames are super experts! Not only are they helpful, they won't up charge you for your lack of knowledge like others. They are actually honest and fair! I came back days later to get my lagging laptop looked at. James gave me some valuable advice to look out for and ways to free space without a charge. I've never been to a repair shop where they would be willing to look at your product without charge. I'd recommend this place :)

Is this the same business that has a large home goods retail store in Koreatown?…read more (If so, I want to know badly, so I can go to this location... much closer to me!)

Angel is very professional and honest with his work , I was very satisfied with the repair of…read moregetting my HDMI port fixed on the PS5 . Everyone should consider coming here !

I can in today to get my screen fixed Amazing customer service very friendly also gave me a screen…read moreprotector and case best iPhone repair shop around.

This Best Buy location has not been getting a lot of foot traffic but it is still a good place to…read morego shopping. I came to pick up an item I ordered off their website and the pickup went quick and smooth. Also service is good and this location has an excellent selection of items to choose from. Parking lot is huge and not far from the 60 freeway. I highly recommended this Best Buy location for good service and item selection.

Had called and talked to customer support.. they assured me that they would have pokemon cards in…read morestock... waited in line Saturday morning and as soon as we get in employee tells us they have none after I already confirmed they get deliveries Friday night.. employees are stashing and hiding merch for themselves so no one else can buy them.

My experience is as an online purchaser of connectors and cable products in bulk for manufacturing…read morepurposes. Orders have been shipped fast, handled well, with good customer service.

Ordered an item. Requested and paid for overnight FedEx shipping. Zach Electronics store decided,…read moreon their own, to ship my item via USPS as I 'lived close'. Instead of receiving the item overnight, it will now take 3 days to arrive. I had to call customer service and bring this to their attention and ask for a refund of the shipping. Do not recommend. Any company that does not follow customer requests can't be trusted to fulfill orders.

Please do not buy electronics from this business I bought an Xbox and charging system from them and…read morenot even a year both Xbox and charging system are broken and need repair . Very shady and dishonest business never going here again !!

Two guys working and they don't pickup the phone. Had to go in person and called to see if they…read morewould pick up. But nope. Asked them why you don't pick up and the my had no answer. Made me drive all the way from my house for nothing

Purchased my first-ever Apple computer…read more I had a positive experience as the entire staff was very friendly, helpful, and professional. They answered all my questions about my purchase. No pressure whatsoever, and no upselling of any additional products I "had" to have, which was refreshing. The store was well stocked and well organized, making it very easy to walk through all the aisles. Parking is readily available in the huge, private parking lot.

This store doesn't miss a chance to give bad experience to customers,…read moreRecently bought ipad pro 13 inch excellent condition, means it should've been in perfect condition and they charged me for excellent condition as well, i bought it happily and my bad was that I didnt check it right a way because i trusted bestbuy Glendora team , i kept on using my old ipad for couple of weeks , when i started using i saw display was filled with scratches and even had deep scratch as well , Which if bestbuy have to buy will significantly drop the price I took it back to bestbuy and there reply was not that we are sorry we sold claimed as excellent condition ipad "but is poor condition" , they said i ran out of return period and even you were still within return period we still couldn't help you because we dont have any replacement for you So i have to suck 1100$ ipad with ever condition it is

Caesar and his team provided us with great customer service we started a new line with Boost and it…read morewas done with ease we got to see his professionalism while serving customers and he is personable, straightforward and entertaining as well. If you are looking for mobile phone service, phone repair or internet service he is the one to see.

Took a phone here to be fixed. They damaged it and then put parts that didn't work. Took me 2 weeks…read moreand a real shop to get it fixed. They said they would reimburse me for thee damages but couldn't afford to pay me apparently which make sense why Some dude name Sal bought this store because he said the old owner went broke and couldn't afford the rent anymore. You have a better chance throwing your phone against a wall and it fixing itself. I was cool getting reimbursed and going on my way but breaking people items. Promising to pay and then flaking isn't cool. So they get to go to small claims and pay even more lol.

I don't normally shop here but it's convenient when I need the bright room clear stackable…read morecontainers. I appreciate I can view it online and find it easily in the aisle as shown on their web. I appreciate their self check out. Staff when I find them are nice, although I did ask for help one time and she said aisle 13, so I said great! And I walked the opposite direction as if I knew. She could have stopped me to advise it was the other way. But eh, customer service. What can you do.

I rarely shop at this location but had to stop by to pick up something here…read more Just wanted to say the guy that brought out my stuff for pick up was super rude! Dont work if you have a bad ass attitude! Need better customer service Will not shop here again