I rarely shop at any Best Buy store…read more I visited this store solely to return merchandise I had purchased the day prior. The store was clean, well-organized, and fully stocked. The greeter at the door was very polite, friendly, and helpful. The entire return process took a mere 4 minutes, including 1 minute in line.

可以翻译得自然、正式一些，适合作为投诉内容：…read more The man sitting at the entrance monitoring the security cameras--a short-haired, slightly overweight man wearing glasses--was extremely rude and demanded that I leave at around 2:00 PM on July 3. His attitude was unprofessional and unacceptable. I hope management will provide him with additional customer service training and address this issue appropriately. 如果想更强硬一点，也可以写： The staff member sitting at the entrance monitoring the security cameras--a short-haired, slightly overweight man wearing glasses--treated me with great disrespect and rudely demanded that I leave at around 2:00 PM on July 3. His behavior was completely inappropriate and unacceptable. I strongly urge management to investigate this incident and provide him with proper customer service training.

I had an issue on a pc that required a cmoss battery. Because it was so old, I wasn't sure. Ish and…read moreJames are super experts! Not only are they helpful, they won't up charge you for your lack of knowledge like others. They are actually honest and fair! I came back days later to get my lagging laptop looked at. James gave me some valuable advice to look out for and ways to free space without a charge. I've never been to a repair shop where they would be willing to look at your product without charge. I'd recommend this place :)

Fast and Professional service…read more I took my DS Lites here, to get a quote to see how much it would cost to get them fixed and up and running. The staff team, was very professional and transparent of the possible issues such as: parts needed, the price, and turnaround time to get them back to me. They gave me a call the following day. They stated that one of the DS Lites was beyond saving, but the other one only had minor repairs needed. They suggested, that they can do a hybrid repair. By combining the working parts from both DS Lites, they can make one perfect and fully functional DS Lite. This greatly reduce the turnaround time to get it fixed and much more affordable too. Now $45 later, they gave me one perfectly refurbished DS Lite and even offered a six month warranty in case anything happens to it. I would greatly recommend this store if you have any consoles that needs repairs.

I bought a PS3 from GameStop that was full of dust, and IB Gaming handled it perfectly. They…read morecleaned it up quickly, at a great price, and the owner's customer focus really stood out. Communication was excellent--he kept me informed every step of the way. Plus, they have a fantastic selection of retro games at great prices. If you're into retro gaming, this place is a gem!

I can in today to get my screen fixed Amazing customer service very friendly also gave me a screen…read moreprotector and case best iPhone repair shop around.

Making an appt: Had a wonderful experience with Carlos and Joe in the Geek Squad installation…read moredepartment. Over the phone, Carlos was very attentive to my questions around a reinstallation of a manufacturer issue for my car radio. He was prompt in scheduling me for the next available appointment and was kind and courteous. Installation Day: I realized when I arrived to my AM appt that I (annoyingly) forgot a few key parts that were needed for my reinstallation. Carlos and Joe were super understanding and equipped me with product SKU and instructions on how to reorder as well as offering me a later afternoon slot if I happened to find the missing parts. They were very solutions oriented and flexible - which was much appreciated after a 40 min drive! I ended up finding the parts when I got home and when I called back to see if they could squeeze me in any earlier than 4pm, Carlos was quick to confirm he could fit me in if I got there within the hour. Once I arrived, they got started on my car and everything was done -- installation, testing/troubleshooting, etc. within an hour! Honestly, I specifically requested to schedule an appointment at this location because I had an awful experience with a condescending and dismissive installer at the location 5 minutes away from me (Pasadena -- but that'll be a review for that page...) and I couldn't have been more satisfied with my visit at the City of Industry location. If you don't mind the drive, I would *highly* recommend this location for installs as they aren't as busy as the Pasadena location (which books 2-3 weeks out from purchase date for installations), and they're 1000x more friendly and efficient. Ps - While I was walking around the store there was a super friendly guy (maybe the manager?) who was checking in on all the customers asking who needed assistance, etc. Would definitely come back just for the customer service, alone!

This Best Buy location has not been getting a lot of foot traffic but it is still a good place to…read morego shopping. I came to pick up an item I ordered off their website and the pickup went quick and smooth. Also service is good and this location has an excellent selection of items to choose from. Parking lot is huge and not far from the 60 freeway. I highly recommended this Best Buy location for good service and item selection.

My experience is as an online purchaser of connectors and cable products in bulk for manufacturing…read morepurposes. Orders have been shipped fast, handled well, with good customer service.

Ordered an item. Requested and paid for overnight FedEx shipping. Zach Electronics store decided,…read moreon their own, to ship my item via USPS as I 'lived close'. Instead of receiving the item overnight, it will now take 3 days to arrive. I had to call customer service and bring this to their attention and ask for a refund of the shipping. Do not recommend. Any company that does not follow customer requests can't be trusted to fulfill orders.

Please do not buy electronics from this business I bought an Xbox and charging system from them and…read morenot even a year both Xbox and charging system are broken and need repair . Very shady and dishonest business never going here again !!

Two guys working and they don't pickup the phone. Had to go in person and called to see if they…read morewould pick up. But nope. Asked them why you don't pick up and the my had no answer. Made me drive all the way from my house for nothing

Purchased my first-ever Apple computer…read more I had a positive experience as the entire staff was very friendly, helpful, and professional. They answered all my questions about my purchase. No pressure whatsoever, and no upselling of any additional products I "had" to have, which was refreshing. The store was well stocked and well organized, making it very easy to walk through all the aisles. Parking is readily available in the huge, private parking lot.

This store doesn't miss a chance to give bad experience to customers,…read moreRecently bought ipad pro 13 inch excellent condition, means it should've been in perfect condition and they charged me for excellent condition as well, i bought it happily and my bad was that I didnt check it right a way because i trusted bestbuy Glendora team , i kept on using my old ipad for couple of weeks , when i started using i saw display was filled with scratches and even had deep scratch as well , Which if bestbuy have to buy will significantly drop the price I took it back to bestbuy and there reply was not that we are sorry we sold claimed as excellent condition ipad "but is poor condition" , they said i ran out of return period and even you were still within return period we still couldn't help you because we dont have any replacement for you So i have to suck 1100$ ipad with ever condition it is

Caesar and his team provided us with great customer service we started a new line with Boost and it…read morewas done with ease we got to see his professionalism while serving customers and he is personable, straightforward and entertaining as well. If you are looking for mobile phone service, phone repair or internet service he is the one to see.

Took a phone here to be fixed. They damaged it and then put parts that didn't work. Took me 2 weeks…read moreand a real shop to get it fixed. They said they would reimburse me for thee damages but couldn't afford to pay me apparently which make sense why Some dude name Sal bought this store because he said the old owner went broke and couldn't afford the rent anymore. You have a better chance throwing your phone against a wall and it fixing itself. I was cool getting reimbursed and going on my way but breaking people items. Promising to pay and then flaking isn't cool. So they get to go to small claims and pay even more lol.

I rarely shop at this location but had to stop by to pick up something here…read more Just wanted to say the guy that brought out my stuff for pick up was super rude! Dont work if you have a bad ass attitude! Need better customer service Will not shop here again

Stopped by here on a very, very, very busy evening in December and it felt like entering a survival…read moregame on expert mode!! Absolute chaos, lines that didn't seem to move (maybe open more registers). Somehow I still managed to grab the holiday themed flowers that I needed and escape after a very long wait in line. Came in w hopes of finding whats left of Dodgers merch, but they were completely wiped out. Shoutout to Maria for going to the back anyway and checking. Still, made it out on time, so I'm calling it a producive shopping trip.