Amazing customer service. Repair for an iPhone 13 battery…read morereplacement was under 45 minutes Highly recommend Great prices.

The service was great and the quality of work was great too. I highly recommend this ph9ne and…read morecomputer repair to everyone.

Robert and Carson were very helpful and solved my issue with my iMessage right away. They explained…read morewhat might've caused the problem to prevent it from happening again. Thank you

Awesome and honest service! I just switched after being a loyal T Mobile customer for over 10 years…read moreand this 25 per line promotion was unbelievable. I honestly didn't think it was real but it absolutely was. We got 4 brand new iPhone 17s for FREE. Shout out to Lauren for taking great care of us. He really went above and beyond and made the whole process easy and stress free. PS. I spent over 20 minutes looking for a highly rated Verizon location and this store did not disappoint. There are a lot of 1 star locations around my area but I will definitely be coming back to this one.

Great customer service form the agents here. I came to Jazmin twice. One to get new WiFi and a…read morephone, and second was with my friend to get 2 new lines. Both times she was very helpful and nice. I definitely want to stay a t mobile customer because of Jazmins service

If I can give them 0 I would give it but unfortunately I have to give 1, I've been with them over…read more10 years and they treated me like trash.. didn't keep their promise, I asked for a call back and no one called.. they increase my bill with $110 with no explanation .. never had a bad experience with a company like T mobile.. at the end of the call they hang up

I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

I visited Sunset Cellular with my mother in law to replace her old iphone 7…read more The store is quite small, but the employee there by the name David assisted us from the beginning until the end kindly and professionally. I've been to many many different cellular stores, and by far, David was an exceptional employee who provided the best customer service and results for myself and my mother in law. David kindly helped me find a current promotional deal at Verizon for trading in Iphone 7 for $460.... Where can you get $460 for selling iphone 7?! No where~ Unfortunately I wasn't able to reset the iphone 7 because the phone wasn't mine and I completely didn't have access to resetting the Apple ID and password. Luckily, David gave me some suggestions and advised me to contact the Apple contact support, and after doing that, i was able to completely erase the old iphone and reset it! After resetting the iphone 7, i dropped off the phone to David, and he processed the trade in process for me and shortly after a week, I received a confirmation email from Verizon that they received our old iphone 7 and they are processing the trade in value as $460! Yessss! this old iphone 7 is worth $460?! Thanks Verizon :) I'm glad I was able to search and find David at this Sunset Cellular. They are Korean based small business, and majority of the customers are Koreans who do not speak English. So if you have parents or family members who are Koreans and needs help regarding any Verizon mobile services concerns, I highly recommend Sunset Cellular. Also for heads up for the owner at Sunset Cellular! I hope you are paying Mr. David well. He is an exceptional employee! I honestly thought he was the owner since he had such knowledge and provided exceptional customer service :) Thank you David for all your awesome help and I'm happy to be getting $460 trade in credit for that old iphone 7! :)

Super friendly and knowledgeable…read more My family and I recently switched over from Sprint to Verizon with the help of my friends at Sunset Cellular. It's Korean owned but they all speak English fluently so no need to worry about language barriers. They have the newest versions of iPhones and Samsung phones. They also sell chargers, cases and screen protectors. They're located in a small plaza in between stores. If you're unfamiliar with the area it can be easy to miss.. so look for Hanmi Bank cause it's behind it.

They are doing something right over there. It is very easy to hate on a cellphone provider or…read moreInternet provider service location. It is a stressful experience by nature but often the employees have nothing to do with it and get vented on. I had to write a review for this place because the staff was just so noticeably friendly and helpful. They helped me learn about my screen protector warranty and how I could get one mailed to me for free and answered all my questions about coming back and having it put on. I filled out my warranty request, I got my screen protector mailed to me just like they said, and then I came back and they helped me put my screen protector on free of charge. They really didn't make any money from this whole exchange other than making me a happy Verizon customer. To me, they went above and beyond. They didn't have to put that screen protector on for me, and because they did, my life has been so much easier and the whole problem has been resolved. My phone is like brand new again. Thank you, Verizon staff of Los Altos! You rock.

Stay away from this location. We came in to move our…read morecellphone line from Tmobile. We asked for specific add ons and services such as no ads on our streaming devices, porting over our iPad service, and a gift card for porting our 4 lines + tablet over Still have ads on hbo and Disney. It's been months and no service on our iPad. They didn't give us the prepaid card but instead credited our bill which was just more lies to get us to sign up. If you hate sales people, you'll definitely hate this place.

Can I leave zero stars??…read more Edgar was not at his business when it was supposed to open at 10 AM (at least that's what the lettering on the door says) and then tried to turn the tables on me when I called and texted. (I had called the day before) He didn't answer the phone, but texted that he'd arrive in 5 minutes. I told him I'd wait in my car and asked if he could let me know when he arrived...and then nothing. 20 minutes later when I texted back, he said 'i said I would be there in 5 minutes' (screenshot attached) Unprofessional. Zero Customer Service. Rude. I like to support small businesses, but will not spend a cent with someone as entitled and rude as this. He also had the audacity to ask if no one would fix my phone for what I paid to have the identical fix performed before...and although he's only a couple blocks from my house, I will take my device anywhere else BUT here. Lakewood deserves better

They are outstanding. I have taken a number of laptops here over the years to fix virus, lock-out…read moreand corrupt driver issues, and they ID/fix the issues every time. Very exceptional and affordable.