Brittney is definitely hope for the future of Verizon! She took time helping me with all of my…read morequestions. She is knowledgeable and communicated suggestions for future up grading. Mostly I felt valued as a customer of Verizon something I haven't felt in a long time. I am old and needed that extra care that Brittney provided. I will always go to this specific store in Grapevine on William D Tate. to see Brittney.

Typically good products and cell phone service. Customer…read moreservice in general has always been one of indifference leading to trials at other brands. Big and good enough to not care.

My daughter's and I were getting upgrades for our phones and were assisted by one of the most…read morepatient and accommodating salesperson I've had in a long time. He not only took the time to answer all our questions, he offered other services (Netflix, HBO bundle etc.) at a lower price than my daughter's were paying He was very professional as well as a special employee. It was a pleasure Ray!!

Manager went above and beyond to solve our problems this past weekend! He spent almost three hours…read moreto straighten out the finances regarding an undelivered Apple Watch. he was like a bulldog, making sure we did not miss out on any discount.

[Atchung: They were sold to ditech Jan 2016. We won.]…read more Their slogan sums it up, and yes, this is right off their web site: "We pride ourselves in servicing your loan in ways you're not used to." RCS is the worst company I've ever encountered other than an especially loathsome answering machine store in Westwood in the 1980s. There's a culture that regards customers (hostages) as lowlifes and speaks to us accordingly. My loan servicing was sold by BofA to RCS in 2013, and I've long wondered why, as in "why me?" Notice how many Californians and western state Yelpers have posted reviews here? It's not necessarily a question of why BofA wanted to sell a lot of CA and western US servicing contracts, it's a question of why RCS wanted to buy them. 1. Trulia says CA has the 3rd highest listing and sales prices after DC and Hawaii, and is the #1 in interest among Trulia users. So, bigger loans with bigger serving fees, and more people interested in property here in case the houses go up for auction after foreclosure. 2. CA is heavy in millionaires who can buy foreclosures at auction with cash. In fact we have the most multi-millionaires in the county, per this: http://www.businessinsider.com/this-is-where-americas-multi-millionaires-live-2012-3 3. But most importantly, and this pertains to the west in general, CA has non-judicial foreclosure. The lender or servicer decides if they have followed the law, and if they think they have, or pretend they have, they can have the sheriff on your stoop in the wink of an eye. Other states let a judge...in a courtroom...decide. How quaint. Here's a color coded map: http://www.bankrate.com/finance/mortgages/foreclosure-judicial-or-nonjudicial.aspx Of the 42 reviews to date, (25 including mine, on this page, and 18 non-featured ones), only four are in states with judicial foreclosure. (3 in FL and 1 in KS). Three are in states that have both (2 in MI, 1 in HI), and one's in a state with both that leans toward non-judicial (Georgia). See that NH review? Non-judicial state. And a new bank-supported law in Florida makes recovering a home after foreclosure impossible in certain circumstances, and makes foreclosure judgments final. Non-judicial foreclosure is obscene. You might have sunk $100-$200K into your home and RCS, which you never chose to do business with, will mess you around until you're in default, as they do with loan mod applicants, and keep or sell your house. Meanwhile, landlords whose whole income might come from a rental duplex cannot evict non-paying tenants without going to court. RCS has been awash in taxpayer gifts for years. They are a low rent bill-collector propped up by $42M from TARP in 2009, of which they've spent $3.4M on borrowers and $3.8M on themselves. They were greatly enriched by the idiot Tim Geithner and his scandalously stupid PPIP which got them a share in the profits from $1.3B worth of lousy loans from a failed bank for $64M, which the FDIC lent them. The FDIC took 11/12 of the downside but kept just 50% of the upside. PPIP was designed and approved to get lousy loans off the books of LIVE banks, to keep them afloat. But no live banks were willing to sell at low-low prices like what RCS "paid." Read all about it: http://baselinescenario.com/2009/09/24/just-baffling/ Here's some research by a woman who looked into the histories of the guys who banded together to form RCS, after a rapid scuttle from their previous hole, Saxon Mortgage, a criminalistic enterprise operating in plain sight: http://tinyurl.com/RCSsaga Here's something that was posted in a comment elsewhere that I've never seen a blogger write about...it's Dennis G. Stowe, the "Godfather" at RCS, in some weird deal with FDIC in 2010, less than a year after RCS "bought" that whack of loans seized from a dead bank: https://www.fdic.gov/buying/historical/structured/AmtrustNP/Reissuance_Purchase_Money_Note.pdf I saved the best for last. This was posted on September 1, 2015. Caught red-handed? Naughty Dennis Stowe outsourcing forgery?: http://www.nakedcapitalism.com/2015/09/proof-of-ongoing-foreclosure-fraud-and-mortgage-document-fabrication-in-five-emails.html

Hard to believe there are no reviews about this company, since rustling up the energy to write a…read morebad review is so much easier than writing a positive one. Hands down, this is the worst company I have dealt with in my life. My mortgage was sold to them years ago, and I will forever curse that lender for doing so. I am not someone who is at risk of foreclosure. I earn a very good living, make timely automatic payments every month, and even pay extra to try and draw down my prinicpal - and they constantly try to find new ways to screw me through unwarranted late fees. Any conversation with their "customer service" team to resolve one of their screwups is one of the most stressful encounters you will ever experience and is guaranteed to lower your life expectancy. If you are forced to do business with them, consider borrowing money at a 10% higher interest rate just to pay down the loan. Find a loan shark if you have to, they are probably much easier to deal with than RCS. If that's not an option, document everything and record every call to their customer service department. This is an evil company that deserves to go out of business.

Worst ever. Consistently applies payments wrong and is unresponsive. As often as payments are mis…read moreapplied it seems like they are just trying to find ways to apply late fees and add interest to accounts. Branch hours are extremely inconvenient and they often are closed during normal business hours. Do not recommend

After more than 25 years with NCU I am leaving because of rude treatment by staff at the flower…read moremound location. I had both daughters and a granddaughter open accounts at NCU and we are all in the process of moving our accounts.

Great company that resolved my credit issues and did it quickly !…read more Was the second time I had to use them and service was just as good as the first time

My experience with MSI Credit Solutions has been extremely disappointing and I would caution others…read morebefore signing any agreement with them. Despite paying for their services, I saw no significant improvement to my credit over several months. Their representatives especially Victor which is the manager , made claims about what they could achieve that were misleading at best and potentially false advertising. Communication was poor and updates were vague. I requested specific documentation multiple times and was either ignored or given generic responses. It's clear that their process is not tailored to individual cases and lacks transparency. In my opinion, MSI Credit Solutions did not fulfill their contractual obligations, and I'm currently exploring options for reporting them to the appropriate consumer protection agencies. I strongly advise anyone considering this company to read the fine print, document everything, and proceed with caution.Also no refund was sent , Victor gave me two weeks and NOW THERE IS VANICA GIVING ME ANOTHER TWO WEEKS WHICH IS NOW VOIDED BECAUSE OF THE REVIEW SAVE YOUR MONEY AND GO ELSEWHERE

Predatory company! They charge daily interests and you will end of paying mostly on interest with…read morelittle on the actual loan. I have never missed a payment and after a year I owe $725 on a $1000 loan. I have paid $1960 so far and when I called to pay the balance early, the said I still have to pay $725. Therefore, I'm paying almost $3000 for a $1000 loan paid off early! Please note I have never missed a payment. If you are considering this company, read the fine print. BEWAR...

great service and great customer service, very helpful ,nice people, , i talked to customer…read moreservice about paying a little more than my payment, and sad ,yes that will help you 100% to pay your loan early, again great customer service , 5stars

This credit union charges $7 for a credit card payment made over the phone, whereas Chase, Citi,…read moreAMEX, and other credit unions don't charge a fee for a phone payment. Their rates on certificates and other savings accounts are lower than other credit cards. Likewise auto loan rates are higher than other local credit unions.

A really great way to bank! Very nice people who were instrumental in aiding me after my wife died.read more

I have tried to link an account from another bank, put the wrong numbers in for the deposit and…read morecan't get anyone to correct the situation. I talked to the chat, emailed a couple of times and went to the bank. All I am trying to do is link an account from Frost so I can transfer money. This has been going on for several months now. The guy at the bank said I needed to make another request through the website, he couldn't help me. The website said it is already linked but, but it is not linked to transfer. I work and it is difficult that there is no service available after 5. I don't want to use this bank anymore, too difficult to navigate or get help.

I opened an account in June 2025, and I absolutely love the customer service we received. Stephanie…read more(asst mgr) was amazing, and very informative. I left the "to big to fail banks" for a smaller, more personal Credit union. I'm NOT alarmed with the low survey numbers; they come mostly from people who feel so entitled, and can't handle following the membership rules. I'm happy to see all the cry babies leave. FWCCU, please keep up the great work!