Bad experience at this store. Got two new IPhones and was told that we qualified for deep discounts…read moreon IPads...we were NOT told that we would be signing up for two new phone lines as well. We were also told if we had any issues we could return them within 14 days, when we figured out the new line situation we returned the IPads but had to pay a $50 restocking fee (in the fine print) for an unopened IPad that will be resold immediately. The whole experience felt like a bad bait and switch that we fell into. Don't do business here ....not reputable or honest.

The manager Shawn was so nice and personable. It was one of the best experiences that I've ever had…read moreat a Verizon retailer. I went in to get a new phone and he did everything he possibly could to help me and get me the best deals possible. After that my fiancé and I probably won't go anywhere else. Love my new phone and that it's all set up!

I've been a customer for 4 to 5 years. Excellent Customer service. Sales: They find out your needs…read moreare for a new phone. They then give you choices. Not pushing you into something you do not want. John R

Excellent, courteous, capable service. Highly recommended. I appreciated the prompt and efficient…read moreattention.

Pedro is very patient, friendly, and professional. He was determined to fix our phone issue. He…read moreeven offered my son a soda while we waited. His pricing is very fair. We will definitely return!

Amazing AND I've never been there! - my wife and mother-law just went there. Pedro is a young man…read morewho runs his business the old way "customer needs first with honesty" He took care of everything the ladies needed . I had broken tablet no one including the Geek Squad ( it was under an extended warranty that was valueless) would fix, my wife brought it in 30 minutes it was fixed for $35

I have been coming here for many many years for all of my battery needs. They have a very friendly…read moreand knowledgeable staff that will get you going quickly. They have quality products but if you have an issue they are quick to resolve it.

Extremely disappointing. I bought a car battery from them a little over three years ago…read more Suddenly, the battery was going dead over night so I went back to them to have it checked. A young man hooked a small meter to my battery and assured me that both the battery and alternator were good so I spent a several hours looking for a bad circuit (after all, they're battery experts, right?). When I couldn't find anything, I took my car to the dealership where it took a mechanic less than 2 minutes to determine, and show me, that the battery was bad. So, thinking the young man just needed a little training, I sent a friendly FYI to them. Their answer from a Sydney: "We are sorry to hear about your troubles with your battery. Unfortunately, there are multiple testers and diagnostic, and not everyone uses the same information". So, Interstate batteries lost the sale of a car battery and a customer.

Horrible customer service. Unscrupulous billing practices. Stay away from this provider.read more

This store is great. The staff is very knowledgeable and helpful. They really Go The Extra Smile…read morewith you. The referral program is also great. The accessory discounts are very considerably.

I love crafting! I'm 29 but will always be a crafter at heart, I worked at Michael's in natick as a…read morescrapbook teacher in high school. I love there coupons, staff, products app, same day delivery, abs so much more! The app is awesome, here are some photos of how easy it is

Went to check out, no one else in line or customers at registers. Two store employees, a woman…read morebehind a register and a guy who was in front, were chatting. The woman asks if I was using credit or debit? I said debit. She points to the 'self-checkout' and says I can use that and if I have a problem she's here. So, while Michaels pays two employees to stand around and chat, they make their customers ring their own order up?! This is so ridiculous rude and absurd in any sense of retail and customer service. Why bother paying employees.

Had what I needed and friendly to ask. Took the time to help the customer without any sass…read more Employees knew the store-selections, and so much more, and could find their way around the big ole' floor, with directions to make the score. Best price around town from what I found. Had what I needed and easily found.

I have multiple experiences here that were all positive. employees have always been helpful, they…read moreprice match their website no questions asked and are always well stocked! What else could you ask for?