Great store and staff Very helpful and superior product…read moreknowledge. So much more convenient than the box stores and their prices are great.

Absolutely love this place. I had online delivery sent there and while not as fast as 2 day Prime I…read morewas not in a rush and whole lot cheaper. The woman working there was so very helpful and very nice. Not a big place but they have so much and do a lot of things in such a small area. Would definitely go back. Wish we had a store like this in my town.

Such nice people! Loved this place!…read more A gentleman even put my small bag of ice-melt in my car for me. I'd go back here before Lowe's or Home Depot any day! Great store!!!

Terrific crew offering great, friendly service. Ty helped me find plexy glass and cut them to size…read morefor my greenhouse saving me time and frustration. I will be a loyal customer.

People look at this hardware store... Walk in and you will…read morefind out just about anything you need to fix garden or even get keys..... The guys at JERRY'S are awesome...older homes sometimes need things for the ability to fix and match . All you do is ask look and fix or go to where ever they advise. Sherry and Michelle have been able to fix many small jobs thanx to the dudes at Jerrys

Friendly, helpful workers. I had a lock rekeyed. While I waited. I looked around the store and…read morefound their prices were about the same as Lowe's and Home Depot. Overall Great experience and worth the 20 minute drive!

I agree with the other reviews. First off, you can't find anyone to help you. It's strictly go it…read moreon your own! The check out person gives the impression he could care less. The only reason I go in there, is that it's the closest hardware store around.

This is the worst customer service. I placed an order for pickup. My gardener with truck would…read morepick it up. So I asked by text whether they would permit that. After five hours still no response.

My lawnmower, lot the drain plug and I went in town at a place that sells and repairs lawnmowers…read more They couldn't help me. They said they needed serial numbers, manufacture numbers and engine numbers. So I went to Jed's took a couple of pictures of the drain plug hole of the lawnmower. Anthony was helping me we picked a couple different boats and rubber washers and it worked perfectly so I highly recommend Jed's hardware! I've lived in Holden for 14 years and in all the times I've gone there only one time they weren't able to help me , I give them 100% when it comes to quality service great family own business.

As recent first time home owners we quickly learned regular trips to the hardware store would be a…read morenew part of our lives. Over the past year or so we have been visiting Jed's. They have just about everything you would need for a quick weekend project. Compared to other hardware stores in the area we have been very impressed by their staff. They are all very knowledgeable and helpful. Today we were looking for a couple of specialty screws and before we could even reach that section of the store two workers asked if we needed help with anything. In addition to hardware supplies, they have a really nice garden section with high-quality plants. We were particularly impressed with their hydrangeas, which were 2-3 times larger than other nurseries we have seen and listed at the same price. Also, worth noting this place is the spot in town to buy a Christmas tree! Right after Thanksgiving they ship in tons of trees and offer them for a flat rate. If you find yourself needing to stop by a hardware store I would highly recommend dropping by Jed's over one of the other big box stores in town.

Collis & Mark have a great understanding of what Customer Service means. In fact, I would go beyond…read morethat and say they understand Hospitality. I went to The Home Depot in Shrewsbury but their saw for cutting plywood was broken. I went to The Home Depot in Marlborough and the guy basically said he was too lazy to help me. The Home Depot in Worcester is lucky to have Collis & Mark. I am grateful for both of them helping me with project (building a bearded dragon cage). Mark is a natural leader and people person. Collis goes above and beyond with work ethic. It was almost like everything that had happened prior meant nothing.... that's how happy I was with the level of help these two provided. They deserve a raise! (Seriously) Thanks guys!!

nobody there seems to know what making a reservation is. placed order, was charged $500 for deposit…read more2 weeks in advance. arrived at arranged time to be told my order had been canceled. when i asked who canceled i was told "they don't provide us that info". heres the kicker - the machine was in their parking lot but the computer said it wasnt so i couldnt even redo my reservation. I contacted HD customer service and was told i had to call the rental center to straighten this out after telling him/her that i had already done that so they were no help. I resolved my issue by closing my HD account (not my 1st time having an issue with HD) and renting from Sunbelt Rentals. I wasted gas and had to pay 2 workers to sit around all morning. YOU SUCK HOME DEPOT.

They are closed, but was a great place to shop. They have very knowledgeable sales people and a…read moregreat selection of materials. They have a very good delivery service and customer service also.

nice bunch of people. Great selection and prices!read more

I've been shopping at Koopman's for years, and they've consistently provided excellent service…read more There always seem to be plenty of knowledgeable staff available to answer questions or help you find what you need. While their selection isn't as extensive as the big-box home improvement stores, they more than make up for it with outstanding customer service and convenience. Over the years, we've purchased paint (they do an excellent job matching colors--just bring in a sample), propane refills, flowers, garden supplies, hardware, and even our Weber gas grill, which they assembled and delivered. It's rare that I can't find what I need, and when I do need assistance, someone is always nearby to help. They also have several convenient locations in the area, with ample parking at each. If you value knowledgeable employees and personal service over wandering the aisles of a warehouse-sized store, Koopman's is an excellent choice.

Found exactly what we needed. Something you can't find at HD. Friendly service .great…read morerecommendations.

The staff at this store are exceptional. They have been helpful at every step of my home…read moreimprovement projects. From painting supplies to lawn maintenance they know their stuff and gave great advice. We are so glad that we have a resource like this in Clinton! Will definitely continue shopping here.

We moved to Clinton April 2017 and were pleased to be located near a hardware store. Aubuchon staff…read morehas been consistently friendly and helpful each time we visited. They offer a rewards program that earns money with each purchase. I

This place has really great deals if you are renovating your house and looking to do it a little to…read morea lot cheaper than the regular hardware stores like Home Depot and Lowe's. They seem to have a selection of most things that includes bathroom vanities, indoor doors, main entry doors, wood trim, windows, flooring, kitchen cabinets, etc. The staff here are very friendly and helpful. They can also look up products at their other locations if they are out of stock on something that you need.