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    Verizon

    2.3 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    2 years ago

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    AT&T Store

    AT&T Store

    3.9(9 reviews)
    0.8 mi

    Izayah and Kerry were awesome, helped me restore my phone settings to stop auto deletingread more

    Mixed feelings about this particular location. Initially went in on a Saturday night so daughter…read morecould upgrade iPhone. Was greeted by a newer worker who midway through helping us had to leave. Store manager then took over the appointment and further explained a promotion deal that sounded like a reasonable option. Somewhat taken aback when assistant manager declared his dislike for Apple products . Also noticed an employee sitting at top of one of the tables and possibly a third employee peeking out from the back room . We felt as if we were disturbing their program watching. Upon finding out that daughters current phone needed to be backed up, and hearing the assistant manager tell us the Wi-Fi "sucks" in this location, we opted to do so at home. Before leaving the store we asked if the promotion would be available on Monday and we were told "I can 100% guarantee you probably that it will be because we are always given the heads up before it changes". We returned on Monday and were helped by another employee and discovered the promotion deal was not being offered. No real surprise but aggravating nonetheless. The employee who helped us on Monday evening was much more knowledgeable, helpful and able to answer our questions. Daughter left with new iPhone so mission accomplished. Pros: store is spacious, easy to find Cons: lack of professionalism, long wait time

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    AT&T Store

    AT&T Store

    3.0(8 reviews)
    14.3 mi

    This place was great. Benjamin is a rockstar! I came in and told him what I wanted and he didn't…read moretry to up sell me or anything. Low pressure, toms of help. Thanks for the great experience.

    This store is a fine store. However, Sabrina and Hailey are the only reason for this scathing…read morereview. If you go to this store and either of them are there, leave and go somewhere else! I want to be clear that the store itself is great and the managers/assistant managers are kind, knowledgeable, and helpful. I wish I could give a review for specific employees, though I doubt Sabrina's and Hailey's reading levels are high enough to understand this review anyway. So, I had the iPhone 8 and went into the store asking about any trade-in deals they had. Hailey told me AT&T can offer $800 off the new iPhone 13, which was being sold for $800, so if I pay sales tax, the phone is free. They set me up with an account and told me my new phone was on its way in the mail. The phone didn't arrive in the allotted time so I went back in, just for Hailey and Sabrina both to say "we can't do anything. Call our customer service number". I called customer service and, after being on hold for a while, they were able to solve my problem pretty quickly. My phone finally arrives, so I go back to the store to trade in my 8. I handed it to them and Sabrina says, "we can't take this. The back glass is cracked." I was very frustrated because the crack was obvious. It was a huge, spider-web-looking series of cracks on the back glass of the phone. You can't miss it. They said to take it to a phone repair store. Once I bring it back fixed, they can take it. So I get it fixed for $100. When I got there today, the regional manager is there (because Hailey and Sabrina apparently didn't show up for their scheduled shift.) The manager tells me AT&T never had any kind of promotion like the one I was told. The most I can get would be $350 off for trade-in. If had known that, I would not have chosen the new iPhone 13! The incompetence between Hailey and Sabrina is so baffling, I'm surprised they haven't been fired yet.

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    GoWireless Verizon Authorized Retailer

    GoWireless Verizon Authorized Retailer

    1.0(2 reviews)
    6.6 mi
    $$

    I personally have enjoyed a long time with Verizon but this location is terrible. Beware of the…read moresales reps. They told us we were getting "free accessories" because we were with them so long. Long story short he lied and we paid full retail price for the accessories. We have tried contacting them to give them the opportunity to make things right before leaving a bad review but still nothing.

    This company is the worst. First off, they gave me a broken iPhone. Wouldn't replace it; I had to…read morego to the Apple Store. Second, promised an extra gig of data, at no cost -- didn't get it, but I DID get an extra charge of $15 for that data. My bill is supposed to be about $70 a month, after my company discount of 20%. They said my first month would be higher than normal -- expecting it, about $120. Second month supposed to be the normal $70. How much??? $190!!! Are kidding me?? For what? Data overages. I work 5 days a week and have wifi at work. My house has wifi. My friends homes have wifi. They said 7 gigs over. 7!!! That's $15 per GB. I had T-mobile before; I wasn't working as much and was on my phone 2x as much, easily. Barely would I hit 4 gb's. If I did go over, they throttled the Internet so it was slower. Never any overage charges. I personally never had a problem with them, ever. I swear Verizon has some special hidden application that is just LEACHING your data. I just wanted the new iPhone for cheap. Big mistake! Do yourself a favor and go somewhere else. Unless you like paying up the Gluteus Maximus for horrible service. I can't even put my phone on speaker and use the Internet to look stuff up. I was able to do that in 2005. Go get AT&T or T-mobile. Do yourself a favor. I'm promising you, unless you like spending a half hour on the phone with them every week, trying figure out why they're robbing you and providing atrociously horrible service. If you're planning on being stuck in a slot canyon, about to cut your arm off cause it's wedged in between a rock and hard place, go with T-mobile. Their cell signal is not that bad and way less hidden fees. My bill was always the same. Or AT&T. Just RUN from Verizon. I'm telling you. I've never written a review. I'm going out of my way for a reason!

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    GoWireless Verizon Authorized Retailer
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    Verizon - mobilephones - Updated May 2026

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