Chris was great very helpful and a pleasure to work with. Would definitely recommend Chris or the…read morestore manager Stan. Saved us some money switching for Xfinity.

I went into the store to resolve a volume problem with my phone. Kristen suggested to upgrade my…read morephone to the newest model, it would be cheaper for me then to get a repair. They were offering $1100 trade ins. I followed her suggestion and upgraded, but she would have the new phone sent to me since the store had no stock. I paid the $90 sales tax up front, but when I looked at the receipt it only showed $900 trade in! When I showed her this, she said it is suppose to be $1100 and when I come back with the new phone, she would take care of it. I trusted her that she would, but after I received the phone at home and brought to the store to activate, I asked her if she took care of the $200 difference. Well, no, but we are good for it. I told her No, that needs to be done, now before we open the phone and activate it. She got really upset that I would not trust her for the $200 difference in trade in! This is not a Mom and Pop store, this is one of the biggest companies in the country, and you can't resolve this issue with a phone call if you told me $1100 and the receipt shows $900 trade in! She seemed too focused on the sale and had no time to rectify this issue, and the assistant manager was in earshot and heard all of this. She got very insulted that I would not trust her to make it right sometime in the future! I refused to have her activate the phone until this was fixed. She refused, so I asked for a refund of my $90 in taxes. She refused that and said take that up with AT&T and I am going to charge you a $55 restocking fee to send this unopened phone back! I said oh no you don't, I can send this back and it won't cost a cent. She then really blew up at me that she was losing a $44 commission! Well, Kristen all you need to do was to resolve the $200 difference with AT&T, and I would take the phone. I told her that I would file a complaint, and she shouted her full name at me and said go ahead. So here I am. After reading other reviews, this seems to be a problem store.

The strip mall is dying, the mall is dying, and I'm not feeling too good myself these days…read more Found the store after neck craining and swearing and pulled in. I was met by a quiet young man and announced I wanted a phone and a deal on one. Black Friday was almost here so.. Deal? What is this deal? What? Their faces were blank. They didn't even try and sell me a phone, nevermind a deal. The ineptitude was awe inspiring. I am now at Best Buy. And where did Hell did Verizon do with my favorite store at Partridge? And why are men in black following me?

The staff is awesome and very helpful. They have great deals on tablets. They helped me get on the…read morebest plan for me and saved me money. Won't go anywhere else to buy a phone.

second time here and I can't say enough about the service, knowledge and results. This place is…read morethe answer for your tech problems because that is all they do on a daily basis. I will return the next time I have an issue. Definitely! thank you again Tech Boys. ;)

I brought my 2nd gen iPad Pro in because it wouldn't charge anymore - even with a brand new…read morecharging cord. They were able to clean out the charging port and got it charging again! They didn't even charge me since it was a quick and easy fix. They were just happy to help. Tech Boys have my business from now, on.

Don't bother to even ask them a question about the phone service, let alone buying product from…read morethem. The employee with tattoos on his arms is horrible to deal with. Rude, impolite, talks down to the customers, gets agitated if ask questions or ask for suggestions. Wonder what he thinks his job is, just to sell phone products and get paid!!! Going to the store and seeing no other customers, should have been a sign of their services.

Please drive on by . I got 4 phones last July for my family! It's now nearly April and my $140 bill…read moreis over $200 . We have been charged for 5 IPhones and 6 lines of service. I only got 4 phones with 4 lines of service. They had us leave our phones to switch info I could have done that myself. Derek has promised to fix the issue . Never did and when you call he says I was just gonna call you , he never does ! I got 4 lines for $100 plus $10 per phone . At& t finally took care of this I Got my NEW BILL $237.49 ??? So much for their guarantee???!! I need an Attorney to get my $$$ back . I have everything well documented. Do not go to AT&T . Everything has been a nightmare

I went to the Sterling Heights AT&T Store because my phone was not charging properly and had a lot…read moreof hidden files open. They were able to clean my phone and get it operating back to normal in no time at no cost. Thank You, AT&T.

I went in this store because it's the closest location to where I stay. Before I can even get out…read morewhat I was there for exactl, they just assumed I was coming for some wrong doing because they started acting very disrespectful and told me I would have to pay FULL price for a phone without even running my info. I am a black male, and I understand it's alot of fraud going on but that's not EVERYBODYS agenda. The experience was very stressing and made me feel hated. when I was just coming to actually turn in my phone to update it. These ppl at this store probably don't care but it should definitely be looked into, there racist. I would encourage ANY race to stir clear of this store.

They replaced my iPhone XS Max phone screen. Super fast service and great price. Was in and out…read morewithin 30 minutes! Located in the Cellairis store of Pcreek.

From the owner: We offer a vast selection of protective, Rugged and stylish cases for All Cell Phones, iPads and…read moreTablets while also providing specialty services like Smartphone and Tablet Repair at our stores. We believe in continuing to deliver exceptional, personalized service online (coming soon) and at all of our convenient, cutting-edge store location. We are committed in providing quality products that are socially meaningful and work to enhance the lifeline of your devices. With Phone's Creek, come to expect more. For more information on Phone's Creek and our services, please visit our store.

I finally got my iPad Pro back. It's been almost three months. I took it in for the battery and…read moreall kinds of things went wrong. But I was patient because I knew there were a backlog on getting computer chips. So now I'm back in business. I love this store. So if you are looking for a repair store or an upgrade in a phone or tablet this is the place. The items are not refurbished but may be slightly use but in excellent condition. All brands not just Apple's and Samsung. Customer service is great also.

It's never fun to have to get a broken screen fixed since you know somewhere deep down, you should…read morehave done better. However, if you find yourself if in this predicament, I do recommend coming here. Fast, efficient and friendly

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

Went it to check it out, we usually always but directly from Apple. However, Jesse showed me I was…read morewasting a ton of money. ZERO high pressure sales. Both our sales reps were so friendly to several customers that came in. Would highly recommend!!!

The worst store! Very unprofessional and not willing to work with the customer. They do not explain…read morethe promotion to the fullest. You have to ask the right questions to get the answer you want. Don't waste your time going to this store!