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    Verizon

    2.6 (58 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 week ago

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    10 years ago

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    14 years ago

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    21 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    10 years ago

    I had a great experience- thank you Leonel and the rest of the friendly and professional staff!

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    7 years ago

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    15 years ago

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    10 years ago

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    14 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    I was very impressed with the great information and wonderful customer service I received from Deepash and Jerry.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 747 times last month within 15 miles of this business.

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    Best Buy - Schaumburg

    Best Buy - Schaumburg

    (194 reviews)

    $$

    For all the options available, I decided to go to Best Buy and purchase a pre-owned iPhone. I knew…read moreexactly which one I wanted because I had already looked on your website. As soon as we walked into the store, an employee offered us a promotion: 15% back after applying for the store credit card and making the first purchase. It sounded like a good deal. We waited for assistance, and then Sohan came over. We looked at the iPhone options, and once I made my decision, I decided to apply for the store credit card to take advantage of the promotion. I have a strong credit score, so I believed one inquiry would be worth it. I was going to apply myself, but Sohan said he would handle it, which I agreed to. He then processed the application and said he needed to call the bank. While supposedly handling my application, he was on the phone watching videos and scrolling through social media on his personal phone. After a few minutes, he told me I had been approved for the Best Buy Gold Card with an annual fee. I immediately asked why, since that was not the card I applied for. He said that was "what the bank told him." At that point, I became very concerned because none of it made sense. I was applying for the regular store credit card, not a Gold Card with fees attached. Instead of giving a proper explanation, Sohan carelessly responded, "Do you want it or not?" I said no and was understandably upset. Another employee approached and asked what happened. After I explained the situation, he admitted there are different card options during the application process and asked Sohan if he had explained those options to us beforehand. Sohan admitted he had not. He apologized, but by then claimed there was nothing they could do because "it was the bank's decision." I then asked for a manager. This is absolutely unacceptable. A Best Buy employee made a careless mistake and damaged my credit in a matter of seconds. Then Jonny, the supervisor, came over and was even more dismissive. He simply repeated that there was nothing they could do and that I needed to contact the bank myself. I told him that Best Buy caused the problem, so Best Buy should be the one contacting the bank to correct it. Again, I was told there was nothing they could do. Furious, I continued with my purchase only because I had already wasted enough time. This entire experience was ridiculous, unprofessional, and unacceptable. Best Buy needs employees who are properly trained in customer service and competent enough to complete something as basic as a credit card application. I have completed many credit applications before, and I am not naive enough to believe the excuses I was given. My credit score is now going to suffer after years of hard work, all because of the incompetence and negligence of one of your employees.

    Shoutout to the employees - everyone was SO kind and truly went above and beyond to help me…read more Honestly, thank you

    T-Mobile

    T-Mobile

    (1 review)

    So this is a way overdue review for our guy Tylo at the T-Mobile on the upper level of Woodfield…read moreMall in Schaumburg.. Tylo clearly loves his job and he is passionate about helping the people that come into his store get the right product for them AND save them money!. Tylo was so patient with us over our 2 day ordeal of transferring everything from sprint over to t-mobile. He made countless phone calls to ease our way, made us laugh when we were beyond frustrated and made the whole process feel less aggravating considering the rigamarole of the transfer. Our daughter who is on our plan lives in California and he even called THEIR t-mobile to assist in the transition! Tylo was so sweet and patient towards our toddler as well which was a huge bonus for us because he spent quite a bit of time in that store. I would 10/10 recommend Tylo to anyone who asks, he honestly made the transition something we could handle. He was so upfront and honest about literally everything. Thank you again Tylo!

    From the owner: Visit the T-Mobile store in Schaumburg and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at L322 Woodfield Mall can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

    Verizon - mobilephones - Updated May 2026

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