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    Verizon

    2.6 (27 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

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    11 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    3 years ago

    The staff was so helpful and efficient! I felt taken care of each step of the way - shout out to Jasani for his care!

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    Verizon S.

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    4 years ago

    How do they stay in business? The absolute worst customer service I have ever experienced

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    5 years ago

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    Verizon Customer Service

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    3 years ago

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    Verizon S.

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    8 years ago

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    4 years ago

    Helpful 1
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    8 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Coverage isn't as good as AT&T and it's impossible to talk to a real person. You can't even get through to the local store.

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    6 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    14 years ago

    Helpful 2
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    7 years ago

    10/10. Very nice staff, and I felt every need was met when it came to getting my new phone!

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    Verizon Customer Service

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    4 years ago

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    9 years ago

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    7 years ago

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    Verizon Customer Service

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    11 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    Ask the Community - Verizon

    1Up Repairs

    1Up Repairs

    (77 reviews)

    I thought I.had struck out on getting the android system update I hoped would make a master reset…read moreunnecessary or getting rid of my phone. These guys listened to me and agreed to attempt the fix. They kept me updated along the way on wait time.They know their stuff and give excellent service. And they did this all as a courtesy! They made up for all that bad customer service from my carrier. And that is the highest praise I can give. They made my day!

    What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

    AT&T Store

    AT&T Store

    (12 reviews)

    $$

    Recently had an amazing experience here after a horrible one at Verizon. I was helped by Masen,…read morehe's the best! I came in with the worst case scenario as far as IPhones go. No photo ID, no access to the cloud and a completely obliterated phone. He was patient and extremely helpful. Walked us through all of the options, a big selection at a great price. Everyone was happy, my entire family walked out satisfied. There isn't a problem this guy can't solve, will continue to come back!

    Visit date: 12/08/24…read more Recently went into this AT&T store for much needed upgrade, and was helped Deayra C. I can confidently say he is one of the best representatives I've encountered. Upgrading a device and navigating multiple purchases is usually a stressful and time-consuming experience, but Deayra made it seamless, efficient, and even enjoyable. He took the time to thoroughly explain the specifications of the phone I was purchasing and compared them to other devices I hadn't originally considered. His clear communication, deep knowledge of the products, and patient approach ensured I fully understood my options. He even jerked around, simply made it easy to talk to. Thanks to his guidance, I was able to make a smart financial decision without feeling rushed or overwhelmed. What stood out most was his ability to balance assisting us, while helping other associates with their customers. This level of professionalism with a genuine care for my satisfaction, made both me and my wife feel valued as a customers. His attention to detail and ability to personalize the experience reflect the highest standards of customer service. Deayra's exemplary performance goes above and beyond what I've come to expect from service appointments. I wholeheartedly recommend him for a promotion, or at the very least, a stereotypical corporate pizza party in honor of his work ethic. For real though, his exceptional skills and dedication make him a true asset to AT&T. They are fortunate to have someone of his caliber representing their brand!

    Verizon - mobilephones - Updated May 2026

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