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    James Avery

    3.8 (12 reviews)
    Closed 10:00 am - 9:00 pm

    Services - James Avery

    Jewelry repair

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    Hammered Hoop Earrings

    I had a broken hoop earring I had bought at James Avery previously. I live out of state and came across one of many James Avery while in town. Thankfully I went to the one in San Marcos, at the Palms because treatment was top notch. Not only did I have my one earring repaired, but both of them, as it was suggested that the same issue would happen to the other earring. We went in late in the day and our flight left early the following day and they were able to make accommodations to make sure I left with my earrings the same day. Thank you to the jeweler and Tasha for making my experience a wonderful one!

    Ring
    Tracy M.

    I was so happy to go and purchase this ring from James Avery! I've been looking at it for about a month! Finally made the $$ with my Color Street business. I was greeted kindly with a masked employee but inside two workers were helping and it's just not the same as it used to be. Happy for the purchase but my prayer is things will be back to a normal so everyone can be happy again.

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    28 days ago

    Molly provided amazing service and they were able to add a charm, fix the clasp on my bracelet all in 15 minutes.

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    8 months ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    Royal Jewelers

    Royal Jewelers

    (8 reviews)

    Update 6/5/25 - After getting an attorney involved, we were able to get our original diamond back…read moretoday from Royal jewelers. They blame the repair center They use for the "mistake". I took the diamond to get it looked at and tested next door at Zales and it is our original diamond. Zales is now doing our repair the correct way, by replacing the entire crown that holds the diamond, for $125 less than what royal jewelers charged us for the repair that only lasted 14 hours. Zales also took multiple photos of the diamond and gave a full description of the ring and diamond when they took it from us. They emailed us a copy of everything and they take additional photos when we pick the ring up to compare to the intake photos. This is how business should be done in the jewelry business! THIS PLACE IS A TOTAL SCAM! THEY STOLE A $2000 DIAMOND FROM US! We took my wife's diamond ring into Royal Jewelers to have it repaired. The diamond needed to be reset into the setting. Within 14 hours of getting the ring back, the diamond had fallen out again. Luckily, we were able to find the diamond, but when I took it to two different reputable jewelry stores they both told me that the diamond I had gotten back was a CZ, not a diamond. The store gave me a refund for the repair cost, but they are not owning up to stealing my diamond, they just figured we would never find out except they did such a bad job on the repair we had to get it looked at by other jeweler shops. I've already filed a police report and we are in the process of working with an attorney. I DEFINITELY WOULD NOT RECOMMEND THIS PLACE TO ANYONE!

    Unethical and underhanded. I went in to get a longer chain for a necklace. I had a 16" 18k white…read moregold chain and they offered to trade me a sterling silver 22" chain and I would only have to pay $50. What a crock. I said no and then he said it would be an even swap. I said no again and asked him how much my chain was worth. He said there was no way to know that because it came free with the necklace. How about weigh the chain and multiply times the price of gold.?!! They will take advantage of you and not think twice about it

    James Avery - jewelry - Updated May 2026

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