My boyfriend and I got 2 grills last YEAR. Mine fit perfectly and his didn't. He waited a YEAR to…read morefinally get it and it still didn't fit. They will take your money, somehow lose your number multiple times, blame you for not answering the calls you never received, and not resolve your issue. A year is absolutely ridiculous. Will not be returning.

Really liked this place and bought our engagement ring from them. My side diamond fell out after a…read moremonth, we paid $100 to get the lab grown diamond replaced, and then it fell out AGAIN because it was not the correct size. I brought that diamond in (because I found it on the floor) and they promised to get it fixed for me, which they did and I appreciated. I also need to mention my ring had so many pits in the gold from over heating. Ok so I went to a different jeweler in NB this week to get my pitting fixed and they just now called me to tell me that the side diamond that Kings Jeweler replaced in my ring was CZ. That already had large cracks in it. They never told me that they were going to put CZ in my ring. Now I have to pay another $200+ to get the pitting fixed and an actual diamond in the ring. I don't know, just save your money and go somewhere else.

Do NOT do business with this jewelry store. Unethical business that does not stand by their word…read more I purchased a ring on Dec 22 as an Xmas gift for my wife. I asked the salesperson if could return the ring if my wife does not like it. I was told if I do not remove the tags, it can be returned for an exchange or refund. Well, my wife does not like the ring (my bad). When I returned to the store on Jan 02 to return the ring, I was told there are no returns, but I can exchange the ring. This is NOT what I was told.

I stopped by to get a necklace repaired but purchased a chain for the pendant instead. The…read morenecklace was sentimental, and the employee recognized that and had it repaired and ready to go quickly. They were professional and courteous.

Update 6/5/25 - After getting an attorney involved, we were able to get our original diamond back…read moretoday from Royal jewelers. They blame the repair center They use for the "mistake". I took the diamond to get it looked at and tested next door at Zales and it is our original diamond. Zales is now doing our repair the correct way, by replacing the entire crown that holds the diamond, for $125 less than what royal jewelers charged us for the repair that only lasted 14 hours. Zales also took multiple photos of the diamond and gave a full description of the ring and diamond when they took it from us. They emailed us a copy of everything and they take additional photos when we pick the ring up to compare to the intake photos. This is how business should be done in the jewelry business! THIS PLACE IS A TOTAL SCAM! THEY STOLE A $2000 DIAMOND FROM US! We took my wife's diamond ring into Royal Jewelers to have it repaired. The diamond needed to be reset into the setting. Within 14 hours of getting the ring back, the diamond had fallen out again. Luckily, we were able to find the diamond, but when I took it to two different reputable jewelry stores they both told me that the diamond I had gotten back was a CZ, not a diamond. The store gave me a refund for the repair cost, but they are not owning up to stealing my diamond, they just figured we would never find out except they did such a bad job on the repair we had to get it looked at by other jeweler shops. I've already filed a police report and we are in the process of working with an attorney. I DEFINITELY WOULD NOT RECOMMEND THIS PLACE TO ANYONE!

Unethical and underhanded. I went in to get a longer chain for a necklace. I had a 16" 18k white…read moregold chain and they offered to trade me a sterling silver 22" chain and I would only have to pay $50. What a crock. I said no and then he said it would be an even swap. I said no again and asked him how much my chain was worth. He said there was no way to know that because it came free with the necklace. How about weigh the chain and multiply times the price of gold.?!! They will take advantage of you and not think twice about it

Best Place to get your jewelry repaired. Kent has years or experience. I've bought a few things…read morethere for an exceptional price as well, but repair work is their specialty.

Walked right in and got my watch battery changed! Exceptional service and the price???? Also very…read morevery good! This will be my "do to" from now on!!!

I had a herringbone necklace that was fraying at one end. I took it to Lane Wells for repair. They…read moreshortened the necklace and re-added the clasp and it's as good as new. I had another necklace that I wanted shortened by a few inches and a new clasp added on. Which meant a new jump ring for the bigger clasp. They did this for me also. The price was reasonable and they were finished before the estimated date. Nice folks. Will definitely go back if I need anything else done!

David and Michelle have been wonderful to work with over many years. They really know jewelry and…read morehave done absolutely beautiful repairs every time. Absolute pros and very lovely people! Could not recommend them more highly!

I dearly love Ernestos jewelery I have been going there over…read more10 yrs. I have several beautiful pieces from them. I LOVE THEM But they are not Cheap. If you want cheap go somewhere else. They do give discounts. I give them a x5

I have used Ernestos to make custom jewelry. The first was an anniversary wedding ring. I had…read moreseparately purchased 3 natural diamonds all with GIA certificates. I also brought in a parcel of 4 blue sapphires to be included in the ring. Staff helped me design the ring. White gold, stone placement and orientation plans were drawn up. They allowed me to partially pay in a kilo bar of .999 silver. A couple of weeks later, I went to pick the new ring up. The wife loved it. It was truly spectacular. I have been back. This time to make rings, earrings, etc. out of loose gemstones, I purchased elsewhere. Specifically, 2 solitaire diamonds, 2 sapphires, 2 garnets and a pair of amethyst earrings. Staff has always been attentive, never demeaning or overbearing. I felt like they gave me good deals without hassles. When I need jewelry made, which will be soon, I will go back. When I want more jewelry made

Just went in for watch battery and they were quick and friendly. Definitely coming back and have…read morebeen telling people about it.

We've been going to Rialto for years and have never been anything but happy with the jewelry we've…read morebought, jewelry we've had modified, and jewelry serviced/sized. If you have an idea of what you want, they'll make it happen. The folks that work there seem like they WANT to be there. They're friendly and are experts in all things jewelry.

We have had exceptional service everytime we have purchased anything from Borrego. The owner has…read morecome out several times to speak with us. Great jewelry store.

I left work early and rushed here to get my battery replaced on my watch only to find out they…read moreclosed 11 minutes before their scheduled time. Never coming back here!

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.