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San Marcos Electronics

5.0 (1 review)

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14 years ago

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Audio Outlet - Custom box made for this Camaro SS! Stop by to see what custom work we can create for you!

Audio Outlet

4.1(81 reviews)
3.2 mi
•$$

Love these guys. Don't be fooled that these gentlemen are a little bit younger in age. I sat there…read moreand listened to them debate about various stereo systems and how to hook it up. It was pretty impressive. They know what they're talking about and they know what they're doing. Extremely capable. They hooked up my camera in no time and they're very personable as well.

I have never done this before and never will again, but I wanted to share my experience with "Audio…read moreOutlet" in San Marcos. I've brought my SUV into their shop to have a radio with Bluetooth capability installed. Due to improper installation, all of the electrical in my car brunt up. Since my vehicle was nonfunctional, because of all the burnt up electrical, I had to have it towed to my mechanics shop. At that point, he confirmed that all the electrical was burnt up because of their improper installation.. I had been calling them for the last week trying to talk to a manager about what had happened, and to see how they were going to make it right . They finally contacted me this morning and are refusing to take responsibility for their poor workmanship which caused thousands of dollars worth of damage. Nor will reimburse ANY OF THE COST TO GET MY VEHICLE FUNCTIONAL again. Now the only reason I write this is to inform the public. Hopefully others will not make the same mistake I did by going to "AUDIO OUTLET" in San Marcos. I was informed by my mechanic I am not their only victim, this has happened to multiple other people that have brought their cars there.

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Audio Outlet
Audio Outlet
Audio Outlet

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Best Buy - Look for the Geek Squad sign to access your appt

Best Buy

1.9(82 reviews)
3.7 mi
•$$

Staff was helpful and they assisted us in selecting a new TV as the recent lighting storm made ours…read more stop coming on. When we checked out, I asked how long the warranty was and they said they could sell us a two year covers anything warranty for $180. I thought that's a good idea since we already had one that went out from lightning. When I got home I saw we were charged $180 for one year with the manufacturer already covered when we purchased it, and would be billed another $180 next year for the second year of coverage? So we were paying $180 for the first year which was unnecessary and an additional $180 for the second year. I found this very misleading and when we got home, call Best Buy and cancel the insurance policy saving myself $360 in two years. The store is clean well that has a good supply of items, but due to the way, this additional warranty was explained to us. I felt the staff misled us.

I had an appointment to get my iWatch serviced. When I arrived, I noticed my name on the screen,…read morebut there were two people in front of me. Frustrating at first in this day of instant service BUT, the wait was only 5 min. so I was very pleased. The Geek Squad had already received my AppleCare work order. They completed some paperwork, then I was off in about 15 min. The watch will take 7-10 days to come in, so if there are any issues, I'll update. The "agents" were friendly and helpful. I asked about screen protection and instead of the overlay, they recommended "bumper cases", which I bought for only $9.99 Bonus, whilst waiting I was able to browse around like in a toy store! All in all, a better experience than anticipated.

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Best Buy
Best Buy
Best Buy - Finally found my name :-)

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Finally found my name :-)

Aaron's

Aaron's

1.0(1 review)
3.7 mi

I went into the store on 5/30, spotted a chaise loveseat I wanted. I spoke to Thalia and said I…read morewanted to purchase it, so she gave me a printed quote for the loveseat; she was well aware that I wanted the entire loveseat configuration we were looking at on the sales floor. Thalia told me they didn't have it in stock, but they'd have it by 6/7, and they could deliver it by 6/8, and that I would pay for it when they confirmed they had it ready. She went to the computer and confirmed my contact information. I called the store this afternoon, as I hadn't heard anything, yet; spoke to Matt, who tells me Thalia's been trying to reach me, but they said they had a different number on file; strange, because I've done business with this store before, and I've had the same phone number for eight years. On top of that, Matt tells me that Thalia misquoted the furniture, stating that it's two separate components, and that the total price for both pieces would be more than twice the original quoted price.......and there's nothing on my printed quote that says it's one of two pieces, or that it's one piece of a bigger set or that it's an incomplete set. On top of that, if I were to pay the new ridiculous price, I would have to wait another week for the second piece to come in. I explained to Matt that I shouldn't be penalized for Thalia's mistake, and all he says is that I'm welcome to come into the store so he can show me what Thalia should've showed me. So, not only am I able to get the complete furniture set I was promised this week, but I won't get it at the price I was quoted, a price which was explained by the customer sales representative for what was to be the whole furniture set. Ridiculous. Poor customer service.

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San Marcos Electronics - electronics - Updated May 2026

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