I was in a real jam with a broken screen. They gave me my options and fixed it quickly and…read moreprofessionally. Everyone there was polite and competent. Would definitely use them again.

NuSpot tech helped me out when I was in a bind! I could not find a computer charger anywhere on the…read moreisland and they were willing to help me with one. I am so grateful! Very professional, helpful place!

My iPhone's glass cracked, and I needed it repaired. I was told that the sub-product would work,…read moreand I believed the sales representative, because in the past it had been successful. But this time it was a disaster. The screen was hot to the touch, the camera wouldn't focus, and the touchscreen wasn't responsive. I went back to Anthony, and he adjusted the replacement screen, but you can't fix a bad product. I ended up at Apple, and the Genius Bar pointed out how high the glass screen was above the phone. He said, That's not a good replacement. I paid Apple $415.00 to replace the screen. I paid Cellular Mobile $200.00. The lesson here is not to go to Cellular Mobile for repair. Ever.

Came in to fix a cracked and water-damaged iPhone 15 Pro Max and left the store with a cheap screen…read morethat was promised to be compatible with 120 HZ, but it wasn't. Oh, and it also fried itself before I could even leave the building. When told there was no warranty available for a water-damaged phone, I simply asked if they could take another look at it, and left with again-- a new cheap screen that didn't fill the phone correctly and was not compatible with 120Hz refresh rate, a ruined front selfie camera that needs full room light to work, and down $300. At least it didn't fry itself out the door again! Ended up purchasing the new 17, knowing I have a ticking time bomb as a device.

Tyler was awesome I had some serious issues caused by another Att store and was after 15 years…read moreready to switch to a new carrier but Tyler fixed my issue and made me glad to be with Att

Never have enough people working there. Typically 1 person at a time which is ridiculous. Also very…read moreunhelpful

Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!

Went into this store today with my niece who is visiting from France. Not only was the person,…read moreNolan, who "helped" us aggressively rude, there was a dog in the store that we had to contend with at the door. I live here year round and I know that summer can be stressful and I asked Nolan if he liked his job and he claimed to like it and that he worked there for many years. I suggest he think hard about how he treats people who walk into this store in the future.

Went in yesterday when my phone suddenly started reading "Invalid SIM" and was in and out in 25…read moreminutes. A new SIM card, a working phone, and some great convos with extremely friendly staff. If you're in a pinch on the vineyard, this is THE PLACE to go!

I spent more money on new cables than I spent on getting my phone's USB-C port cleaned in just a…read morefew minutes. $25 may seem like a lot for a quick fix, but I could have spent a lot more money on cables or pursuing other repairs. 10/10 would recommend.

I had a great experience getting my Galaxy S23 fixed by Fast Fix. Definitely fast and very…read morereasonably priced for the repair.

They fixed my daughter's phone and it was great at first then it stoped working a week later and…read morethey refused to warranty it. They wanted another $300 to fix it again sorry not falling for that again

When I entered the store, there was a couple arguing about their replaced phone screen which broke…read morein 2 days. The store clerk could care less. When they left, I said that I felt unsure whether or not I felt comfortable doing business with them since over hearing the complaint. The rude clerk told me to just leave I looked up the pricing from Apple and this place was DOUBLE! Rude and a rip off.....RUN!

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

From the owner: We Provide Cellphone Repairs, Cellphone Plans & We Buy Sell & trade New and Used Electronics. NO…read moreAppointments needed for a repair, walking's welcome!

I have been over charged for over a year now. I have called and visited the store DOZENS of times…read more I was told management would contact me and they never do. I have called Verizon customer service and they send me back to the store. I have to continue to be over charged or they shut my phone off for not paying.The staff is great but there hands are tied. Management refuses to deal with the problem. It appears only a lawsuit will get their response. I would not recommend going to cellular sales Verizon. Go to a corporate store.

I had the absolute pleasure of dealing with Mike (with hair) Abbruzzese as my Verizon specialist…read more Mike was incredible in every way. He was patient, thorough in explaining every detail and outlined all the costs I would incur to avoid surprises, and he was more than willing to stay well past his work hours to finish our transactions. He also knew all the questions I asked and went above and beyond to help me. Mike has been one of the BEST Sales Rep. I have EVER had the pleasure of dealing with (in any industry). I highly recommend using Mike and the Verizon located in Middletown by the Chipotle. He will treat you with the utmost respect and patience. Lastly, he offered me hot chocolate. That sealed the deal!! Thank you again, Mike!

Staff was all hiding in the back when I walked in. Store was dirty and staff was rude. I asked a…read moresimple question regarding my bill after explaining how I saw an increase on my bill after upgrading and the salesmen did a "surface level" check on my account to say "there's nothing I can do for you, your bill went up $58/month". I went to another corporate store and they were able to explain to me how I was receiving device credits, and a military discount and that my bill actually went down per month. Bottom line, if you're looking for competent and professional Sales staff. Keep driving.

We were having problems with our iPhones. Could barely receive or make calls with them not going…read morethrough, or being impossible to hear. When someone would call us it would go directly to voice mail. Called the T-Mobile help line and spent 40 minutes waiting and then spent 20 minutes having them fiddle with 5G and LTE settings. NOTHING WORKED. As a last ditch effort went to the T-Mobile Store at the Shaws Shopping center. Colin came over and asked what the problem was. As it turns out all we had to do was reset our network on settings. BINGO..we now get great coverage. I was, literally, there for 5 minutes. Terrific guy....Terrific store...BRAVO!!!!!!!! oh...here's a 6th star *