I had an issue with my cell phone Ben took care of that and even put in a sim card for me being in…read moremy 60s we are not really tech savvy.

I should start this by saying that we've been T-Mobile customers for over a decade and have never…read morehad any issues with the service. That being said, I had the worst customer service experience of my life at the Marshfield location, by which I mean I received no customer service at all. I arrived an hour before closing, which I thought would be plenty of time. After all, I just needed to add a line and get a new sim chip for it, which I've done before at other locations in about ten minutes. Well, I never even got the chance at the Marshfield store. There were two employees working and just one customer being helped when I arrived. One of the two employees came over to tell me they'd be with us in just a few minutes. He then went back to join the other employee who was helping the current customer. I have no idea why both employees were necessary to serve this one customer. From where I stood, it didn't seem like they were both doing anything. In fact, at times, neither was doing anything other than chitchatting with the customer. I did overhear that the customer was switching to T-Mobile from Verizon, so maybe they were just trying really hard to impress, at the expense of the existing customer in line behind. I waited patiently while my husband took our daughter out to walk around outside. When they next got back, fifteen minutes later, I was no closer to being helped. Neither employee had even bothered to ask what it was I needed or even acknowledge me after we first arrived. So my husband and daughter left to explore for another fifteen minutes, but it was the same story when they next returned. With about fifteen minutes until closing, my husband finally got fed up and butted into the chitchat to ask how much longer they would be. We were told it might be another 15-20 minutes. Basically, closing time. Thanks, T-Mobile Marshfield, for wasting 45 minutes of my life. Maybe you could have spared the second employee who looked to be doing absolutely nothing and had him help us? Maybe you could have at the very least updated us that the current customer's issues were taking longer than expected and you might not have time to assist us? Maybe you could have done something, anything, even remotely professional? I'm sure the customer who was being helped had a 5-star experience. They received an hour or more of devoted attention from the store's entire staff. But consider this: the next time you need some help from these guys, YOU might be the second in line.

Allan is a great person to work with, and he is very knowledgeable about computer issues. I had a…read morecracked screen and a broken top cover on my laptop. Allan quickly responded to my request for help, outlining a couple of approaches. He found a similar model to mine and gave me very reasonable prices for the options. Due to my slow response, the similar computer was no longer available when I checked it out, so I decided to buy a new laptop. However, if I ever have a computer problem in the future, Allan will be the first person I will call. Ken M.

Sorry this review is so late but anyhow here it is Dropped…read moreoff my laptop with Allan last April because it was responding slowly and generally was a drag to use.. Allan installed a SS hard drive as well as cleaned up all other functions and loaded a malware killing program.. The thing is a rocket ship ! My lap top operates faster and better than new I found Allan to be honest, professional, knowledgeable and reasonable I would not hesitate to use his service again or to fully recommend him to any Five Star Service

Great customer service. Honest and fair pricing. Have used them for laptop repairs as well as cell…read morephone screen replacement. Wouldn't hesitate to recommend this local business.

When you have an electronics problem, like an iPhone or iPad cracked screen of old battery, go to…read moreGadget Techs. Excellent workmanship, quick turn-around (2 hrs. For my iPhone battery) and low prices (half what the Apple Store quoted. Highly recommended.

I have been a customer of Pembroke Computer over the years. Always a positive experience…read more Brian, the tech guy, is knowledgeable and customer friendly. He has even given me tech support over the phone. My recent visit did not disappoint. I highly recommend Pembroke Computer.

I had a computer that had picked up a virus. They told me it is only 30.00 dollars to get an…read moreestimate on how much it will be to remove it. If I had decided to go ahead with the estimated repair work the 30.00 would be applied to the total bill. I am very happy with the work preformed and it took about a day. Great work lower cost and friendly service what more could you ask for?

Leslie is a gem, has been invaluable in booking family cruises with travellers from multiple…read morestates. Definitely recommend!

So I've downloaded all my family pictures onto a external hard drive without back up. Dummy I know!…read more Anyways Toshiba or Apple couldn't help. Both basically said I might get lucky with the Geek Squad or some other company might be able to recover it. I call SSC & talked with Brian. After he took a look he opened it up found it was a minor problem and sent me home to hook it back up to my mac. Oh my gosh it worked!! Thank you Brian you truly are a genius. Christina

This was my second visit to this AT&T store, and unfortunately it confirmed that this is one of the…read moreworst customer service experiences I've had. The staff was completely unhelpful and spent most of the time talking in circles instead of actually explaining or resolving the issue. When we tried to get clarity, a manager yelled across the store that the representative had already "explained it enough" and that he had nothing else to say. At that point, my wife and I were essentially kicked out of the store, with our baby. We were handed a "fraud" slip with no explanation whatsoever as to what the issue was or why it applied to us, and were told to leave. No professionalism, no clear communication, and absolutely no empathy. I would strongly recommend avoiding this location if you expect basic respect or actual help.

I have been a customer for 5 months. My monthy bill has been incorrect. I have visited the store 3…read moretimes to resolve. I was asked to leave the store by the manager on my last trip ( Zach) Was told to call customer service to correct the issue. The worst customer service I have experienced with any product. Was threatened with him calling the Police if I didn't leave. Very disturbing the way I was treated. All 3 times I was told they would call back. Crickets!!