I had an issue with my samsung phone in which samsung was unwilling to help. After spending…read morecountless hours on the phone, this company stepped in and saved the day. Upon arrival I was warmly welcomed to the store by Lindsey. She was aware of my situation and stopped whatever she was working on and assisted me. Her and her coworker Bryan really turned a horrible situation into something positive. They went over and beyond and treated me like VIP. Both had great customer serivce skills and worked really hard to resolve the situation. Thank you Lindsey, Bryan and Jill, for all of your help! If you are looking to get your cell phone repaired, THIS IS YOUR PLACE!

If you're being sent here by an Asurion claims page do yourself a favor and do not trust a single…read morething they told you and call the store instead. I was told to just show up any day at any time and that the repair usually takes an hour, luckily called before heading over to find out they wanted me to make an appointment and the repair would take 2-3 hours.

This company made it so easy to turn in my old phones, and I even got some $$ for them. Very good…read morecustomer service all along the way. I highly recommend them!

Went over to see Sheel and met all the 6 guys + 2 dogs (Pluto is great once he gets to know U &…read morestops barking at U :) that work there. The guys & owner treated us well & gave me and my son a great deal on upgrading our fam's T-Mob 3 iphone 4S to 3 iphone 5S'es at a great price. They even gave us a great break on a trade in for our 3 4s iphones even tho 1 had a cracked screen and made the deal work at the price point that WE (me & my son) had in mind for all 3 phones with our expected trade-in/trade-up. I had called 5 other Boston based iPhone independent shops around town and even visited one in Brighton. NONE came close to the discounted price on all 3 iPhone 5S that i received from these guys. We even had a great time talking to them and they serviced all our iPhones while there. Great experience. They said, if any probs just come back with what you bought. We went over to the T-Mobile corporate store at Legacy Place in Dedham, got 3 new sims made and all the iphones powered up. These looked and acted like new with great batt life, like new batts!. Couldnt be more pleased how today turned with our 3 iPhones tradeup experience. So far so good. Take the drive to Sharon, easy to get to and dont be afraid of the barking dogs, they're friendly AFTER they get to know you a tad.. ha!

This location is ALWAYS jam packed with people, and there are ALWAYS two lengthy lines, with…read moreusually only 2 male clerks working. I really wish they'd add a third CONSISTENT employee. There are 3 T-Mobile locations in equal distance to me- South Bay, this one, and the one down Dudley. I prefer to come here and wait in line versus the locations I just mentioned. Actually, I'm not interested in trying any other location. The people who work here are so incredibly nice, professional, and on point- they KNOW their product, and can tell you everything you need to know. They also take their time with each customer, sort of like you hope that your doctor does with you. Visit this location, you'll leave happy- just bring your PATIENCE. and maybe a book. and your iPod. and iPad. and anything else you have to entertain you. because you WILL wait. and wait. and wait. and then wait some more.

"Great location in the middle of everything " This location…read moreis much appreciated. It's in the middle of everything. So you can just run in or take your time . I park on the street ; just always read sign first . The vibe is welcoming. The staff is attentive. Glad to have been able to visit this location .

I was very impressed with service that was friendly, helpful, and honest. We brought in an iPad…read morewith a corner that was severely bent, and unfortunately not able to have the screen replaced. After assessing though, the shop owner added a protective plastic over the surface at no charge so my son wouldn't hurt his finger using the cracked screen. I would have been glad to pay something. I will definitely go back there when other needs arise.

Terrible business. Owner is very rude and is not nice when answering questions. The place is dead…read moreevery time I pass it which is not surprising. Will be out of business very soon.

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

" Spectacular staff ; I had so much fun " The staff here…read moreis so fun. They are also helpful and attentive . I got a nice pair of sneakers as well ; enjoyed my time shopping . I had so many questions. The staff were so attentive, informative and just fun . I definitely will return to this location store . Parking is in abundance as it shares a big parking lot with all vendors in mall . The value is great for this designer product . I have many wonderful pieces .

It's a shame that such a good line has rude people working there. We had to interrupt the employees…read moreconversation to ask about an item with a SALE. But the one we wanted was not on sale. "Only the one on top, that's why the sign is there", our unfriendly employee said. So we asked for the price on the one supposedly on sale, it turns out it was NOT on sale either. The misleading sign was just left there by the laborious personnel. Items at the store are not cheap even on sale. Try harder with your customer service training.

This is NOT a cellphone store. It is a very large tower facility owned by Cellco Partners which is…read morepart of Verizon Wireless. Based on FCC records, Cellco provides tower space to other carriers in addition to Verizon including ATT/Cingular. The location at the intersection of the Ettaking Parkway, West Roxbury Parkway and Washington Street and has a commanding view of downtown Boston, several miles to the east. For geeks, this is one of the coolest wireless facilities in greater Boston and has the added benefit of having a Dunkin Donuts drive-thru in a small building in the parking lot.

I recently had a fantastic experience at Blink Hi End with Tim and Veronica…read more I was looking for a speaker upgrade and heard amazing things about Kroma speakers from Spain. An audio buddy from the UK heard Kroma speakers at hifi show in the UK and he said the sound was mind blowing. His 2 friends who were with him thought the same and the hifi show reports of this system raved about it. After researching the brand I decided to call Blink. I spoke to Tim and he discussed the various Kroma models and which models might be a good fit for me. He asked me about my room size, my equipment and my tastes in music. Although I live in California I was intrigued enough to make a listening appointment at Blink and fly across the country to hear these Kroma speakers. When I arrived at Blink a few weeks later, I first listened to the Fink Team Kim speaker which I own at home to get a baseline. The Kim's are a fantastic speaker and an amazing value. We then switched to the Kroma Macbeth and within about 30 seconds I felt I had found my dream speaker. It was significantly better than the Kim's which surprised me as the Kim's are very musical and engaging in their own right. We then listened to the Kroma Jovita which were fantastic as well but I decided to go with the Macbeth as I thought they would be a better fit for my room at home. I bought the Macbeth and Tim shipped them out on a pallet the next day. I received them a few days later and to say I'm thrilled with the Macbeth's performance in my room is an understatement. As I write this I'm listening to Nina Simone and it feels like she's in my room. The Kroma speakers have a level of realism and an organic and natural quality which is off the charts. Most important though it's their musicality and engagement factor which is unprecedented in my experience in 35 years in the audio hobby. I think it's due to the Kroma's cabinet made of Krion ( an inert material like Corian), their superb AMT ( similar to a ribbon ) tweeter made by Mundorf and the fabulous, low distortion Purifi drivers and of course the crossover design. Overall, the experience at Blink Hi End could not have been better. Tim and Veronica were both friendly, no pressure and they really knew their stuff. I'm so glad I made the trip from California to hear the amazing Kroma speakers.

Tim and Veronica at Blink were incredible. I've lived in 15 or so states and over 20 cities and…read moreI've never experienced a level of precision, explanation, help and curated work than I've had here. I'm not an audiophile, but a friend of mine who is a DJ chastised me for living among cavemen because I had a Bose soundbar. These 2 have single handedly changed my life. They came into my home, looked at everything from spacing and furniture placement, potential obstructions, building materials and size and listened to the Bang and Olufsen speaker I had previously bought and showed me truth where previously I did not understand it to exist. They walked me through every aspect and took into account what I listened to and the form and function I was looking for. They installed my system yesterday and I haven't been able to leave the house since. I don't care what city, state or country I move to, they will have a customer for as long as air passes through my lungs. This place is where you need to be if you care about feeling music or watching film in your soul rather than thinking of it as an ancillary measure. I can't wait to give them more business. I will speak to my love for this company and proselytize about this place for the remainder of my natural life or until my mind is placed in robot encasement haha. Effusive praise is not capable of capturing my level of appreciation for the work done by the Blink team!!!