We have worked with Dean for many years. He is a great wealth of knowledge, works efficiently, and…read moreis always able to help out. We have an older Merlin system which he had installed and then moved when we did. He is always available and a pleasure to work with.

After having a 3 week nightmare switching from one phone/internet carrier to another, I reluctantly…read morestated thinking we may have to purchase another phone system. The new phone carrier said "all good" from their end; the phone guy they sent our for the install said everything "should be working fine"; heck, we even had some big telecom company technician here for 2 hours saying something in the system must be burnt out and their solution was to sell us a $5,000 new phone system! Yikes! This morning I stumbled onto Gallo Telecom's website. I spoke with Dean and in less than 5 minutes I knew this guy could figure it out. I got him some information he needed; he tested our phone lines remotely and after about 15 minutes for reasons known to only Dean and God, he figured out the new phone carrier programmed our lines incorrectly!!!! I called the carrier; told them exactly what Dean told me to say; and like magic, the system is working perfectly! Absolutely and without the slightest hesitation, Dean is my hero. If needed, I would call him again in less than a minute and suggest to anyone else who needs a Guru in the Telecom World to do the same. He made it simple, effortless and as uncomplicated as it could possibly be for the lay person. My hat is off to you Dean and everyone else at Gallo Telecom. Jessie Cuddy, Realtor Broker/Owner Boston Bayside Properties Boston, MA

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

Very disappointed, it's been almost two months since mr guy reviewed our telepone system for an…read more upgrade. He never provided an estimate or returned any calls, emails, or attempts to reach him through his own website.

From the owner: We know business telephone systems! But that really doesn't matter unless we first get to know your…read morebusiness and your business phone system. First we start by asking questions. Then we listen. We take the time to understand how you use your business phones and then we explain your options in plain English. Our success depends on your success.

Matt asked for a deposit of $50. I brought the machine to his house. Later that week he said it…read moreneeded a "kit" which was $375. I told him I was considering a new printer similar to it at Best Buy for $399, but decided, to go ahead with fixing it since he already had it. When I went to pick it up the price had changed to $419. Whatever...maybe it was sales tax and something else. After I left I realized I hadn't got my $50 deposit back. I called him 3 times during the week, left messages asking if he could Venmo it to me if that would be easier. I tried to call him again and now I was getting this weird double ring and a disconnect. I went and asked my office mate if she could try the number and he answered the phone right away. I asked him how I could go about getting my deposit back, and he said he wasn't going to give it to me - that I don't get it back. He never said that the deposit would be on top of everything else. Why would I pay $469 when I could get a brand new printer for much less. The guy is slimy - bad news. I recommend staying away from him. He is deceitful and will take advantage of you. I'm still contemplating small claims court.

They fixed the paper jam in my copy machine. Nice to find a local business that provided good…read moreservice.

In November 2016, we contracted with Interconnect to provide software upgrades and support for our…read morecompany's access control system. In late February 2017, we had a system failure and called on Interconnect to repair the issue. Other than a single, unproductive technician visit, Interconnect did nothing to help us resolve the issue. Their representative - Robyn - was extremely unprofessional. They made many promises to fix the system issue but never came to the office in three weeks. We finally had to turn to another vendor for repairs. Interconnect ignored our emails and letters requesting a refund. They finally responded to an attorney letter. They may be a very good company on the technical side - though we never got to find that out. But when it comes to service and doing the work contracted for, Interconnect receives a grade of F.

From the owner: ICCSI can provide you with a design build allowing you to set your building aside from others by…read moreadvertising it as “best in class” for technology and public safety needs. We provide a design and installation for complete infrastructures that will be platinum certified in Wired Scored and Smart Building technology. ICCSI adheres to all public safety requirements guaranteeing mobile phone connectivity, especially in case of an emergency. We also provide cloud-based video surveillance and access control systems with mobile credential technology to ensure tenant safety.