I went to CPR to get my Mac's screen replaced after (I thought) extensively vetting it and deciding…read morethat it was my best local option. The pros: The staff is all incredibly nice! Seriously a great customer service experience. But, well, I didn't go to CPR to hang out with nice people, I went to get my screen replaced. When I first came in, I was quoted a specific turnaround time, and I decided to stick with CPR because, even though that turnaround time wasn't ideal, it was workable. Given that the broken device was my Mac, which I use for work as a freelancer, every day I had to wait for the repair cost me money, but I understand that repairs take time. Unfortunately, the promised date came and went, and my device wasn't fixed. I gave it an extra two days, then checked in again--and my device still wasn't fixed. When it was finally ready, I dropped everything to pick it up, then drove home to test it...and it wouldn't work. It turned out that they had messed up while reassembling it, and I had to take it back in to fix their mistake--but the tech was heading out for the day, so I had to wait until the tech came back in the next day. Another day of lost work. On top of that, due to CPR Loveland's location in Centerra, there's an additional tax on all purchases that really adds up on costly repairs like, say, a Mac screen repair. In fairness, this is noted on a small flyer in the store, but I would definitely have appreciated it if it had been noted during my initial quote, because it really adds up! In sum: Absolutely nothing against the folks at CPR personally. But if you're looking for timely, effective, affordable work from a store with clear communication, this might not be the place for you.

I had an M1 iPad repaired here and the experience wasn't good. They took a week to repair it since…read morethey had to order the charging port. However, when I told them to test the device, it failed to charge twice. The manager had to come in and show that the device could charge. One day later, I try to plug it into the dock and nothing. Seems that they repaired the charging port enough to take charge but not send data. While they haven't done terribly, I am disappointed in their service and will look to other competitors.

Great service! Very efficient and friendly staff. Evan was great! Super helpful guy especially for…read moreus Gen X people who are technologically deficient. He made our 5 line transfer from 4 different carriers happen and had an amazing attitude the entire time. We will be happily returning customers and shame on you Patrick.

Chris best I've had in 10 years dealing with Verizon Cellular Plusread more

I had my son's iPad screen repaired at FixUp and could not be happier with the experience. The…read moretechnician was incredibly professional, communicative, and knowledgeable throughout the entire process. He kept me updated, completed the repair quickly, and the quality of the work was outstanding--the iPad looks and works like new. What really impressed me was how affordable the repair was compared to other options I looked at. Fast service, fair pricing, and excellent workmanship are hard to find these days. If you need a phone, tablet, or screen repair, I highly recommend FixUp. Exceptional customer service and top-notch work. Five stars!

great place. fast repair. really good price. definitely go there. kept in touch with meread more

Jamal was incredibly kind, personable, and an ethical salesman which is a rarity. I felt he was…read moretruly trying to help me get the best deal and he went the extra mile. He runs a good shop.

I had an incredibly disappointing experience at this Verizon location today…read more After spending hours on the phone with Verizon Customer Service, I was specifically sent to this store for an 11:00 a.m. appointment to get help with my phone. I arrived with my 2-year-old and was met by the store manager, Jamal, who told me, "All I can do is sell you a new phone." I then had to get back on the phone with Verizon and spend another 50 minutes on hold while receiving no assistance from Jamal. What made the experience even more frustrating was watching him enthusiastically help new customers with purchases and activations. At one point, he even contacted Verizon Support and asked them to "expedite" assistance for a new customer while I continued to sit there waiting with a hungry, crying 2-year-old. When I expressed my frustration to the Verizon representative I was speaking with, Jamal became extremely unprofessional and told me I could "throw my tantrum outside." That comment was completely unnecessary and unacceptable, especially coming from a store manager. Another customer in the store actually approached me while I was crying to offer sympathy and acknowledge how frustrating the situation must have been. The fact that another customer showed more empathy than the store manager says a lot about this experience. I completely understand that it was not Jamal's fault that Verizon Customer Service sent me to his store. However, there is a significant difference between not being able to solve a problem and being unwilling to show basic empathy or make an effort to help. As a loyal Verizon customer, I left feeling like customers who were generating a new sale were valued, while someone simply needing support was an inconvenience. I hope Verizon takes this feedback seriously. Customer service should extend beyond the customers who are making a purchase that day.

We used All-in-One Computer Services a decade ago and were VERY pleased with their service. We had…read moremoved away and have returned, and I was happy to see they were still here in town. Recently, we experienced a horrible fraud episode which was devastating! I contacted All-in-One and they completed diagnostics on our computer system. They really went through our system with a fine-tooth comb and removed all suspicious activity. I can't say enough about how both David and Robert helped us. They are professional, ultra knowledgeable (about all things computer), and very understanding. They taught us so much about security. They go above and beyond what computer services an individual gets at one of the local box stores. Thank you so much for your help and giving us peace of mind. We will ALWAYS use your services. Camille King

I have knowledge in computer hardware and software from experience at HP. I have been disappointed…read morein the computers I have purchased from Dell and HP. So, I investigated a few computer stores to see what they could offer. I was looking for a high-end system that could handle the latest Flight Sim software. Robert and David at All-In-One reviewed my requirements and made some well researched recommendation. I purchased a PC we agreed to and it has been awesome. I asked them for some help after I had been using it for a while and their service was quick and right on. I would highly recommend them for exceptional service, repair and builds! Thank you!

Replace battery…read more Great to work with extremely competitive pricing Recommend highly Very competent person

Had a question about an issue with an old iPhone. They helped immediately and better yet, they…read morewere friendly about it. Customer service was top notch and that is honestly the most important factor when dealing with something like this. I would go nowhere else in the future. They were great.

Friendly thorough service…read more Manager was new to the area and was very conversational. Took a bit of time transferring files (which was a great service with all there is on phones now). Other employees were working on projects and having fun socializing with each other at the same time. The store was clean and irgo. Due to covid everyone was masked.

The worst experience I have ever had with a phone service I. My life, this company is horrible!…read more I traded in my iPhone for an $800 credit. I never received the promised deal which was... $800 trade in to switch providers and get the new iPhone 14 for $1100 subtract the $800 for the trade in. My phone bill was promised to be $82.50 for 24 months. Magenta plan plus $12.50 a month to pay off the new phone. I double and triple checked this before I agreed to this switch because my current bill was $65 with Cricket for unlimited service and it was a great service for 9 years. So I didn't want to get screwed. Yet, I was fraudulently pulled from Cricket with promise of my monthly bill being $82.50. I went back and forth with this company for 4-5 months. I would go to the store and they would tell me they were working on it then I would talk to Custer service and they would tell me the deal offered at the store wasn't valid. So I would go back to the store and they credited my account $300... a few days later another $100. Then nothing. I talked to customer sevice again and she said they would add a credit to my account every month if I called when. I got my bill, which is ridiculous but I was stuck. When I called the next month they told me they couldn't honor that either. I had to switch to the lowest plan $45 and still pay $45 a month for the new phone. So now I'm stuck with crappy service and I pay much more than I ever did for better service from cricket. I agreed to and signed trade on paperwork for ... My bill to be $82.50 for 24 months, all of the sudden it was $115 every month which was double or my last service! So I had to switch to a lower service and now I can't even get my half of my texts to go through. At this point I just want the $300 they owe me for my phone. They keep telling me that they have given me $500 and that I should be happy with that. Well that's not what I was told it would be. This is fraud!! Even if you would, which you won't, give me the money your company owes me, my phone bills still going to be $96 a month now for two years. Because I was supposed to be paying off $300 of $1100 on the new phone for $12.50 a month but with all the jacked crediting and this company having stolen $300 from me. No matter what happen my bill will be $96 a month for shitty service until I can buy out the phone, which means this company will make full market price on the phone even after all this garbage. T-Mobile is the worst mistake I've ever made with a phone service. They are awful. I cannot wait to get this paid off and get out of this service. I'm still probably going to file a small claims for the $300 they owe while they are screwing me around for the next 2 years. I Hate T-Mobile, do not switch to this service they are the worst. Also they best coverage they have is while your standing directly under a T-Mobile billboard otherwise good luck with your service.

The associate Q was very supportive and helpful, quick and honest. There were some customers that…read morecame in with an attitude while Q was working with me. He handled the customers very well than continued with my services. I highly recommend Q if your going in there for the first time! god Bless Brother!

This is my second interaction with Chad at the store, and both times I have been extremely…read moreimpressed by his knowledge, professionalism, and personality. He quickly assessed my request, offered two solutions, then walked me through the steps to activate the solution. He is a superior worker and credit to the company. I can't think of a better customer experience.

I just went through 8 days of aggravation trying to get help to fix a problem that somehow occurred…read moreovernight- I could not receive emails. I contacted the tech support with my internet service provider, and then tech support for the largest software company in the U.S. Again, 8 days of frustration. I went to IT Colorado and Travis had it fixed in 1 hour. I should have gone to IT Colorado at the start!

Best computer service I have found in Loveland by far. They are fast, honest and reasonably…read morepriced. Wouldn't think of having anyone else work on my equipment. Mike W