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Verizon

2.6 (10 reviews)
Open 9:00 am - 8:00 pm

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3 months ago

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4 months ago

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1 year ago

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Help Desk

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2 years ago

It took me almost 25 years to see what it was like to have a real phone service . Not to mention the savings . Ha!

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1 year ago

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8 years ago

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Victra

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7 years ago

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5 years ago

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6 years ago

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8 years ago

Great customer service, very knowledgable, they speak Spanish and English. Very helpful.

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T-Mobile

T-Mobile

(12 reviews)

$$

Okay so where do I even start. From the beginning I guess right , so I went to this store to do a…read moreannual trade in, I have a Go plus plan which is 90$and allow you free trade in especially right now with all these promotions going on. so the shorty guy on the left his name is William he's the retailer I worked with originally, and the taller guy name is Danny. Now Danny is the manager and Danny is useless, When I tell you this guy have no management ability at all they're hiring anybody at this point. If you looking to be a manger just come to this location I'm certain they will hire you especially if danny got the position. So today I was bringing back my iPhone because I finished transferring all my passwords and info onto my new galaxy s25. Now another retailer who was taking care of me , sweet girl by the way she was very nice to me. However as she was checking the phone and took it out the phonecase she notice a crack at the edge of the phone. She stated she can't accept this and who helped me with because they wasn't suppose to that. So I'm gagging now because I can see where this is going, so I say ms I don't remember his name but the gentle that helped me saw the phone and the crack still gave me the phone, he was even going to accept the phone that day I decided to take it home to write down my password and they give you 14 days to do so, so I was like bet so I took it home. She says oh yea this wrong, and long but hold William walks by us and I say oh there he go , that's who helped me. She ok let me go get the manager and she come back with Danny. Now Danny come to me and say yea sorry where unable to take the phone. I'm like kool no problem I'll keep my iPhone 15 plus transfer it back and I'll go. He like ok so u wanna return it, I'm like return what? This is my phone how is that consider a return what are you talking about Danny? I'm like it's ok I'm not tryna go back and court I'll keep my iPhone. That a good phone as well no problem. But the way he was wording his word was making me feeel so uncomfortable, so he call William over. And that when I took this picture. So he ask William did the phone have the crack ? He says the case was on it so it looked fine the screen looked fine. Manger says did you take it out the case. Now William say yes he did and the crack wasn't there. Now if you look at William in the picture he look very sad and guilty because he knew he was lying and wrong he made a mistake where human everyone makes mistakes. But to lie on my expense cause Danny over you scolding you. Now my issue with Danny is when you had to ask him did he take the phone out the case you knew he was lying . And that why you aren't qualified for your job. You stood in front of me and quote manual training script that translated from Spanish to English that you learned on your onboarding. You need to learn your job Danny. But I thank you cause after I left the t-mobile store I went to metro pcs right next door with my iPhone 15 plus and left t-mobile. Now my bill is 30$ monthly unlimited data. So you did me a favor Danny you save me 60$ for leaving t-mobile. Thank you so much. $90 phone plan and to be treated with low class I work to hard I'll go where my money appreciate and the people nice and honest. This store need serious training but this was just my experience so I decided to share go here or don't it up to you. They're just workers maybe next year there be new ones.

Had a great experience with Omar today at the store! He set me up with switching from sprint to…read moreT-Mobile and was very patient with all my questions. Was able to walk out with new phone and Very pleased with the customer service here and the store was clean!

Cyber on U

Cyber on U

(70 reviews)

Gravesend, Midwood

I have been having issues with my Dell laptop. Finally it was said that I needed to have my battery…read morechanged. After going to Best Buy twice, I looked up laptop battery replacement shops. Cyber on U was the first store. Max was in constant communication. The change out was done in under 5 minutes. Max even showed me that I have space to add a hard drive. The price was also good. I am considering to go back for a cracked iPad. However, I know I have a place for my clumsy self if anymore of my electronics need some TLC.

I never heard of this place until my husband bought a groupon for $75 to fix my ipad mini…read more First off, that's the original cost so that's not a savings at all. My ipad mini dropped by accident and the screen was cracked. It was still working fine except the glass was broken and you could easily get cut. Again, everything was working like normal and the screen was just cracked..that's all. The ipad was brought in for repair on a dead battery because I forgot to charge it. I get a call from the guy here who said the ipad was charged up and the crack actually caused a black spot on the screen. If I wanted this fixed it's an extra $75. I told him I played with the ipad numerous times after it fell and there was no black spot. He stayed quiet. He probably thought I never saw the screen after it fell...not the case. I told him no, dont fix it and I'll see what he's talking about when I pick it up. Went the next day to pick up and saw the round black spot. I told him this was not there when it fell. Again, he said nothing. I told him how did the black spot appear and he said from the drop. Um, no thats not the case and I told him this wasn't there. Again, he said nothing. Once I got home my husband was very upset and called the location. He spoke to the guy and told him this was a crappy job he did and asked how the spot appeared. He actually told my husband the spot got worse after he opened the ipad to fix it. Clearly the spot appeared after you attempted to fix the glass. Why should we pay to fix your mistake????!!!! He never offered to fix his mess. What kind of customer service do you provide? None apparently. We actually thought bringing my device here was a mistake and we shouldve went to kings plaza mall and had the kiosk people fix it or even my neighborhood guy who does good work with apple products. Now, I have to pay double to fix his mistake. I will not leave this here, I'll be looking to file a complaint with this so called company. I will post a picture of the spot he caused on my ipad.

Verizon - mobilephones - Updated May 2026

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