I went to look around cause I'm building a pc in a few months, Dylan was amazing! He even printed…read moreme a build list and told be where to get the best prices on places like Amazon. I can't wait to build this awesome pc!

Computer didn't work when i got it back and got over charged for the privilege. You are better off…read moretaking your broken computer to the zoo and handing it to the chimps. I am missing hard drives out of it and the video card is not the one that I installed last year. Had to sign up for Identity protection because pretty sure these assholes just hacked the shit out of me. These guys suck!!!!!!!!

to bad the moved for me . always helpful and top top shelf merch. over the years always gotten…read moregreat tools and electronics/ electricial supplies

I fixed it!!! My waffle machine stopped working mid waffle!?! After sussing out all possibles for…read morerepair, it was either the dumpster or I do it myself. Waring Pro told me to kick rocks, and the next option was $60. So after a lot of research, I heard tell of a place akin to a radio shack, but more Costco than Shack - and a whole lotta radio. Electronics Supply - been around for over 60 years - is just a wonderful place for the tinkerer with electronics repair needs. There's an upstairs and a downstairs, a gaggle of extremely helpful staff, and they even have the curmudgeons of yore - those gentlemen of too much knowledge, and not enough cares - answer any question gladly, but stays in their chair, and hardly look at you while doing it. This place is a rarefied necessity of any advanced municipality with the capacity for ordering online. Honestly, these guys seemingly have anything an everything you can imagine - and they're very helpful to boot, which in this time of online garbage is welcomed necromancy! I bought a thermal fuse; I didn't know what I needed, but they did. They discussed the part in question, haggled over the possibilities, pulled it from the expansive selection in back, and after an entire dollar seventy five, I was out the door! I installed it, and viola! Waffles! I'm just over-the-moon excited about the possibilities! They have myriad tools and components, security systems and computer parts, and if you venture downstairs, you've ventured into the realm of commercial electrical supplies. Among a million other items, there is a full-blown server setup for sale, conduit for days, and any bracket, housing, cable, wire, transistor or capacitor you can manifest from your imagination. It's an electronics supply, but it's more than that. Like the armory or granaries of yore, this is a downright necessity of civilization in the heart of downtown Kansas City. I'll definitely be back for things and stuff. You should too! It's a shame more people aren't able to fix their own stuff anymore, and that number is shrinking. Thanks to the Electronics supplies of the world - a right contrivance of practicality in such the weary world of toss it and buy another.

This is my go-to location when shopping in The Legends area, or the Midwest in general (only…read moreOmaha's flagship location is arguably better). While I'm partial to my home location within The Colony, TX, the Legend's NFM store has all that I need in terms of electronics, appliances, furniture, and even chocolate (there is a See's Candies in-store). Not only that, there is plenty of other conveniences here as well. My favorite is the ease of parking (tons of parking spaces), along with the roving security guards that patrol the area. The latter is especially appreciated, considering that I was the victim of a smash & grab vehicle break-in while being parked in a retail area (not this one). In addition, I'm able to make payments on my NFM account at any cash register. The customer service at this location is very good, and quite professional (NFM hires really good folks here). Overall, I'll keep spending that $$$ here.

The two leather recliners my partner ordered are very nice. However, the men that delivered them…read moresaid it was company policy to charge 25 bucks per chair to move a chair. So I, a woman who has broken her back multiple times, had to wrestle the chairs two feet so they could put the new ones where I wanted them. We spent a substantial amount of money on new furniture and the guys can't move a recliner 2 feet with paying more money. Bad customer service and GREEDY company... I am not a happy camper and will take my money elsewhere. You shamelessly exploit the elderly and people with disabilities who cannot necessarily move their own furniture... that is GREEDY and it is discriminatory!

Within two minutes of entering the door, my problem was solved and for a very reasonable price…read moreworking again. Definitely going back here for any future PC issues. My Dell notebook was not charging correctly. I walked into a large competitor earlier in the day to find there was a 39 minute wait to talk to someone... Direct Computer personnel were friendly and knowledgeable.

I just made a laptop purchase here and walked out extremely satisfied with my purchase and…read moreexperience. I have limited knowledge on computers and explained what my expectations and needs were. The guy helping me was beyond knowledgeable and had patience with me. Didn't try to talk me into something I didn't need or outside my budget. Wish I would got his name because he deserves to be recognized.

Located in a safe part of Overland Park and across from Oak Park Mall, Best Buy is still hanging on…read moreas a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with our memories of a begotten age and heck the employees seem very nice as well. The parking lot also is relatively smooth, devoid of potholes!!! That said be warned I'm still a fan of this place, regardless of some of the stupid business practices enacted by a short sited corporate regime. Walk on in and you get greeted relatively quickly but also a blast of cold or hot air hits you, depending on the season, to make shopping that much easier! I'll admit I'm still somewhat taken back that every time I walk in, some nice employee says hi! Very nice. As with most Best Buys now adays, directly in front of the shopper, you know where the DVDs, Blu rays, 4ks used to be to encourage impulse shopping, lies the multitude of cell phones. Yes, I mentioned the physical media b/c it's a sore spot with me. Please note the inventory of DYI items like wire, connectivity butts, odd length of HDMI cable and things of that nature have been scaled down. I strongly advise checking online if you don't like just browsing like me. Also, a lot of options in terms of computer mice, keyboards and things of that nature aren't as plentiful anymore. I mean, it's better than many other competitors but not what I remember of the golden age of Best Buy in the 2000s. As stated, physical media in terms of movies and music is gone but games are also impacted yet they do carry some titles, especially new or hot items. As far as new consoles, I've never had much luck getting a "hard to get" system as opposed to other places. In those regards, plan ahead. Now they do have a great selection of TVs and surprisingly if you like higher end equipment they carry that too! When I first moved to Kansas in 2000, this was my "home" Best Buy. They've continued to have competitive pricing, a friendly staff and a pretty good stock of most items. I won't sugar coat this because it affects all stores, is they've scaled back on a lot of items like I mentioned. If you're a window shopper, I invite you to come by. However if you need an item and expect it to be in stock, I suggest checking the website first. I've been to a lot of Best Buys and this one continues to be a great store!

I have always liked Best Buy, and will purchase items there whenever possible in order to keep them…read moregoing. Usually their prices are set to match their competitors, however there was an item that Costco and Sam's Club were offering for less over Christmas. I looked up to see if they would price match those stores, and the website indicated that they would. When I was checking out, the cashier looked at the pricing at both the other stores, and verified it was the same item. He needed a manager to come change the price, and I had to wait at least five minutes for one to come over. The manager told me that what the website doesn't tell you is that in order for them to price match Costco or Sam's, you have to have a membership at Best Buy. I didn't even know they offered one, or why I would even need one. He told me that if I paid $50 for a membership that he would do the price match. I told him that if I did that, the item would cost me more than just buying it at Costco. He just shrugged his shoulders uncaringly. I left, and drove straight to Costco to purchase the item. On the way, I called Best Buy customer service to see if that was indeed the policy. The verified that it was absolutely not the policy, and that I didn't need to buy a membership to match the price. I assume maybe the manager gets spiffed for selling memberships, and lied to me in order to sell one, but all they did was lose a good customer for life. I won't be returning.

Dan and his was helpful this morning. Needed an ICOM hand microphone and he had just what I exactly…read morewhat I wanted in stock. He may not have everything, but he does cover everything you need. He had an absolutely beautiful Drake TR7 on the counter! All the new stuff and a bunch of used gear, ready to put into use. I apologize for not getting an inside photo. Thanks Dan and company!

Super helpful; I went in there with a long list of items to buy. They surprisingly had everything…read moreon my audio equipment list. Some were obscure. I think it was Dan who helped. Patient, friendly and resourceful. Thanks for the great customer service, will come back.

Another great experience with the EC team. Brought in my turntable which was a big mess. Cleaned…read morecartridge and stylus, as well as connection to turntable arm. Addressed skidding by making three separate adjustments. More importantly, educated me on how to DIY it next time. Refused payment. I ended up buying a used cassette player for my son who is building out a system. Highly recommend.

I purchased a turn table. I paid $400 cash. I hooked up the player to my system and the table was…read morewarped. I returned the player. They replaced the motor. I again hook the player up to my system and nothing.I again return the player.I have called for two months. The owner is out of town. The record player is in their possession and I hear nothing. I finally speak to the owner...two months later. Basically she said.. she has personal problems , she travels ect. And she will not refund my $400. So basically they sale you a used product that should work. When the item is faulty they do nothing. I would never buy anything from this place. Everyone works for their self. No one is in charge and they just pass the problem around. Then they try and convince you that it is your fault.. Because Tracy the owner is having man problems.. I was completely honest from the beginning.. Buy new..avoid any temptation you have to walk in this store. It makes me sad to see an owner not take any responsibility for the store she owns. Oh she will act nice .. just as long as she needs to.

i clicked Buy Online , then called them -- and they new nothing about purchasing online being…read moreavailible to customers - he said they are a brick a mortar store.

Walked in, gave them my phone and explained the problem. They took a look at and had it fixed in 45…read moremins. Very affordable and prompt service is hard to find!

New TV and soundbar and now I needed the HDMI cable…read more Ki was around do I asked him where to get the cords. I told him what I needed them for and he walked me to them and advised me what and why. Love the personal assistance. Checkout was easy breezy , phone number and rewards check. Kaleb was very funny too!

Was just trying to call and check the hours as it a holiday but was stuck talking a dumbass A.I…read more robot that couldn't even connect me to a person in store. It should be this difficult to check holiday hours so I don't end up wasting time driving to a store that is always closed. Hopefully they're able to get that A.I. a brain cause that was one of the most frustrating calls I've had.