I went to look around cause I'm building a pc in a few months, Dylan was amazing! He even printed…read moreme a build list and told be where to get the best prices on places like Amazon. I can't wait to build this awesome pc!

Denied AppleCare Service for Following Apple's Security Policy…read more Today, I went to the Overland Park PC Microcenter after making an Apple care appointment for an AppleCare+ covered device. Find my was disabled and the device was backed up. Micro Center refused to repair my iPhone under AppleCare because I would not disclose my personal passcode. They were preparing to write this on a post it note attached to the device. Apple's official policy clearly states: "Never give your Apple Account password, device passcode, or account security details to anyone else. Neither Apple nor Apple Authorized Service Providers will ask for this information." It's unacceptable that an Apple Authorized Service Provider would deny AppleCare service because a customer follows Apple's own privacy and security guidance. Customers should not have to compromise their personal security to receive AppleCare service. If you provide your passcode, that provides the technician access to banking, passwords, and other private information. For example, a person could potentially Zelle themselves money from your app. I declined to provide my personal iPhone passcode and the tech declined to service the device. Note that this information is not required by Authorized Service Providers to service the device. I later went to an Apple Store and they confirmed that this information was not needed.

I fixed it!!! My waffle machine stopped working mid waffle!?! After sussing out all possibles for…read morerepair, it was either the dumpster or I do it myself. Waring Pro told me to kick rocks, and the next option was $60. So after a lot of research, I heard tell of a place akin to a radio shack, but more Costco than Shack - and a whole lotta radio. Electronics Supply - been around for over 60 years - is just a wonderful place for the tinkerer with electronics repair needs. There's an upstairs and a downstairs, a gaggle of extremely helpful staff, and they even have the curmudgeons of yore - those gentlemen of too much knowledge, and not enough cares - answer any question gladly, but stays in their chair, and hardly look at you while doing it. This place is a rarefied necessity of any advanced municipality with the capacity for ordering online. Honestly, these guys seemingly have anything an everything you can imagine - and they're very helpful to boot, which in this time of online garbage is welcomed necromancy! I bought a thermal fuse; I didn't know what I needed, but they did. They discussed the part in question, haggled over the possibilities, pulled it from the expansive selection in back, and after an entire dollar seventy five, I was out the door! I installed it, and viola! Waffles! I'm just over-the-moon excited about the possibilities! They have myriad tools and components, security systems and computer parts, and if you venture downstairs, you've ventured into the realm of commercial electrical supplies. Among a million other items, there is a full-blown server setup for sale, conduit for days, and any bracket, housing, cable, wire, transistor or capacitor you can manifest from your imagination. It's an electronics supply, but it's more than that. Like the armory or granaries of yore, this is a downright necessity of civilization in the heart of downtown Kansas City. I'll definitely be back for things and stuff. You should too! It's a shame more people aren't able to fix their own stuff anymore, and that number is shrinking. Thanks to the Electronics supplies of the world - a right contrivance of practicality in such the weary world of toss it and buy another.

to bad the moved for me . always helpful and top top shelf merch. over the years always gotten…read moregreat tools and electronics/ electricial supplies

New TV and soundbar and now I needed the HDMI cable…read more Ki was around do I asked him where to get the cords. I told him what I needed them for and he walked me to them and advised me what and why. Love the personal assistance. Checkout was easy breezy , phone number and rewards check. Kaleb was very funny too!

Located in off of Metcalf and 119th street, Best Buy is in a safe part of town in a lively area…read more I'll admit, I love Best Buy and back in the day, Circuit City. I like buying my own length of wires, checking out the new games and wondering aimlessly. I have a very expensive home theatre, a bunch of CDs, DVDs, Blu Rays, 4ks, Xbox and Nintendo games along with a Galaxy Fold 4 phone and accessories. I list these products b/c many of them aren't available at Best Buy anymore. With the advent of streaming, Best Buy no longer carries physical media. So, when you stream Toy Story 2 and say "hey, where's that scene with Stinky Pete?" well that's because Disney has altered the movie and unless you have a physical copy your memories are all you have of the scene. Or perhaps you purchased a game on Sony's streaming service, yup you don't own that either. My point is Best Buy isn't there to give you an option to streaming anymore and their floor space has opened up to even more boring and drab "knick knacks" instead of electronic goods. Now I will admit the people are very nice and the checkout lines are relatively fast! At this Best Buy employees are more than willing to help out with questions and they seek you out! I like good customer service, something that has been lost over the years. While I've been to several Best Buys recently, this one seems to have maintained their commitment to the "DIY" person ala Radio Shack back in the day (yes I realized I dated myself) with products and tools to run your own network, home theatre or computer area. So for instance, you need a long HDMI cable tonight, this Best Buy probably has you covered. As I stated, CDs, DVDs, 4ks and even a robust game selection for the major consoles is gone. Yes, they do carry a limited selection of games, most have been replaced by some odd toys like Funko Pop, Disney or something of the like. Come to think of it, I forgot to check on records! As for gaming consoles, they do have a selection of controllers, computers do have a few mice and keyboard options and the stereo selection is ok with a broad range of products in differing price ranges. In Summary, Best Buy is relatively competitive with pricing and will have many desirable products on hand. The people are nice and if you're in a rush they're pretty good about having short lines. I've been to a lot of Best Buys and this is by far one of their stores as they still carry a lot of things from yesteryear. Combine that with a solid staff, fast lines and safe shopping and this is sure to be the Best Buy for you!

I just want to thank everyone at Audio Mart Service Center. The customer service people were…read moreoutstanding at contacting me and keeping me updated. Brian has decades of experience behind him at fixing these sorts of things. When my EAD CD-1000 series III wasn't reading discs I went into panic mode. This is my beloved CD player that has withstood the tests of time. I immediately phoned Noble Electronics seeing what they could do for me. They diagnosed my problem and directed me towards Brian at Audio Mart Service Center. I shipped my EAD from San Diego to Kansas and was told that they would have it fixed within a week after paying the $50 bench fee. Well guess what, they had it fixed the following week and it was shipped back to me in only 3 days from Kansas. I am a very happy person because I can enjoy this amazing CD player that is truly an audiophile relic today. Once again, thank you Brian and the lady and male who took care of me on the phone the whole time.

Bryan is an excellent technician and can repair most anything regardless of age as long as any…read moreneeded parts are still available. I've used him for many years on all of my vintage audio gear. You do need to be understanding and patient waiting for him to get to your repair. He is about the only one left doing this work in this area and the amount of equipment he has in line for repairs is astounding. As well, people from around the midwest ship him gear for repair, so it no just local work he has to keep up with. He will do a great job for you.

Another great experience with the EC team. Brought in my turntable which was a big mess. Cleaned…read morecartridge and stylus, as well as connection to turntable arm. Addressed skidding by making three separate adjustments. More importantly, educated me on how to DIY it next time. Refused payment. I ended up buying a used cassette player for my son who is building out a system. Highly recommend.

I purchased a turn table. I paid $400 cash. I hooked up the player to my system and the table was…read morewarped. I returned the player. They replaced the motor. I again hook the player up to my system and nothing.I again return the player.I have called for two months. The owner is out of town. The record player is in their possession and I hear nothing. I finally speak to the owner...two months later. Basically she said.. she has personal problems , she travels ect. And she will not refund my $400. So basically they sale you a used product that should work. When the item is faulty they do nothing. I would never buy anything from this place. Everyone works for their self. No one is in charge and they just pass the problem around. Then they try and convince you that it is your fault.. Because Tracy the owner is having man problems.. I was completely honest from the beginning.. Buy new..avoid any temptation you have to walk in this store. It makes me sad to see an owner not take any responsibility for the store she owns. Oh she will act nice .. just as long as she needs to.

Soooo glad I found this place. They're on Groupon listed under 'iRepair,' and they're running a…read morespecial on fixing broken glass on phones. Since I'd broken my phone glass a few weeks ago, I was surprised & frustrated to find out that Apple & Sprint each wanted hundreds of dollars to fix my phone. Crazy! Then I saw this place and they'll do it in under 30 minutes for $79. I kinda couldn't believe it, because Sprint had told me it would take them several days and they'd have to send it out and give me a loaner phone- no thank you! But this place lived up to their promise. In less than 30 minutes I received my brand new-looking phone. Beck was my technician and he was so helpful and polite. Definitely recommend this place for other dorks like me who shatter their phones on tile floors!

Very easy to work with and did a great job on my IPhone. Had it fixed in 30 minutes. Best price I…read morecould find.

Located in a safe part of Overland Park and across from Oak Park Mall, Best Buy is still hanging on…read moreas a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with our memories of a begotten age and heck the employees seem very nice as well. The parking lot also is relatively smooth, devoid of potholes!!! That said be warned I'm still a fan of this place, regardless of some of the stupid business practices enacted by a short sited corporate regime. Walk on in and you get greeted relatively quickly but also a blast of cold or hot air hits you, depending on the season, to make shopping that much easier! I'll admit I'm still somewhat taken back that every time I walk in, some nice employee says hi! Very nice. As with most Best Buys now adays, directly in front of the shopper, you know where the DVDs, Blu rays, 4ks used to be to encourage impulse shopping, lies the multitude of cell phones. Yes, I mentioned the physical media b/c it's a sore spot with me. Please note the inventory of DYI items like wire, connectivity butts, odd length of HDMI cable and things of that nature have been scaled down. I strongly advise checking online if you don't like just browsing like me. Also, a lot of options in terms of computer mice, keyboards and things of that nature aren't as plentiful anymore. I mean, it's better than many other competitors but not what I remember of the golden age of Best Buy in the 2000s. As stated, physical media in terms of movies and music is gone but games are also impacted yet they do carry some titles, especially new or hot items. As far as new consoles, I've never had much luck getting a "hard to get" system as opposed to other places. In those regards, plan ahead. Now they do have a great selection of TVs and surprisingly if you like higher end equipment they carry that too! When I first moved to Kansas in 2000, this was my "home" Best Buy. They've continued to have competitive pricing, a friendly staff and a pretty good stock of most items. I won't sugar coat this because it affects all stores, is they've scaled back on a lot of items like I mentioned. If you're a window shopper, I invite you to come by. However if you need an item and expect it to be in stock, I suggest checking the website first. I've been to a lot of Best Buys and this one continues to be a great store!

I have always liked Best Buy, and will purchase items there whenever possible in order to keep them…read moregoing. Usually their prices are set to match their competitors, however there was an item that Costco and Sam's Club were offering for less over Christmas. I looked up to see if they would price match those stores, and the website indicated that they would. When I was checking out, the cashier looked at the pricing at both the other stores, and verified it was the same item. He needed a manager to come change the price, and I had to wait at least five minutes for one to come over. The manager told me that what the website doesn't tell you is that in order for them to price match Costco or Sam's, you have to have a membership at Best Buy. I didn't even know they offered one, or why I would even need one. He told me that if I paid $50 for a membership that he would do the price match. I told him that if I did that, the item would cost me more than just buying it at Costco. He just shrugged his shoulders uncaringly. I left, and drove straight to Costco to purchase the item. On the way, I called Best Buy customer service to see if that was indeed the policy. The verified that it was absolutely not the policy, and that I didn't need to buy a membership to match the price. I assume maybe the manager gets spiffed for selling memberships, and lied to me in order to sell one, but all they did was lose a good customer for life. I won't be returning.

Deciding to do a review here after shopping for a consistent 3-4 months for groceries. I wanted to…read moreget a good feel for it. I did not grow up shopping at target weekly so it is definitely a different experience than walmart. First of all, this target is clean!!! There are not random items laying around, nothing on the floor, and good organization overall. I like this target because they have a lot of clearance items on food/pastries/hygiene/cleaning products. The clearance signs are easy to find and include good everyday products. The app doesn't always align with the price given, so i appreciate the price scanners located in the store. I do not interact with a ton of the employees because I usually do self checkout but the employees at self checkout are always kind. They have a lot of workers!! Sometimes there is a worker on almost every aisle restocking things. The prices are reasonable, especially with the app. I find that my grocery bills are cheaper here than other stores for sure.

One place that will always dominate any neighborhood besides that other depressing behemoth store…read moreis Target. A huge sprawling parking lot with enough space under one roof to get in a mile of walking, if one were so compelled. This brings me to Target in Overland Park. Located in a safe and extremely close to most major roads and the interstate, almost anything you need since it's a Super Target. They do have a few employees walking around however you might have to hunt a bit to get them. However once you do, they're extremely willing to assist and friendly. Finally the place is always clean and well stocked with inventory so that's a huge bonus. Most items like pet food and accessories are in abundance, hardware and housing goods have most of what someone needs and the kitchen section has a lot of average equipment to great stuff depending on what you need. For example, the knife selection is horrible but mixers are just as good as anywhere else. I do all of my vitamin and specialty medicine (not prescription) from Target as it's the cheapest. If you're shopping for clothing, they do a pretty good job of maintaining many different sizes and keeping the clothes in their proper racks. Many other stores you can find the clothes just thrown about. The seasonal selection is decent but runs out pretty quick as they like to get the items in early, then restock only a few times, allowing it to run out well before the holiday. As for the food, it has what one has come to expect from Target, average products at a low cost however when it comes to fruit and veggies, they're much better than "mart" place of a "wall". The baked and homemade food items are average but better than that other "blue" store! They do have a pretty good bakery and they're the only one that sells Boston Cream Pie!!! I've also found they're the best for toys as I when I take my kids they have all most popular items and in bulk. So, if you want that GI Joe action figure, you probably will find it here. As for electronics, they have most of the newest gaming consoles, games and controllers however 4k media is limited, but that's a standard among all stores now as physical media continues to be replaced by inferior forms of content like streaming. Overall, Target is exactly what you expect anywhere and that's by design. The only real differences are subtle things that regionally might sell better at one place then another state won't offer a product as it won't make sense. Think of a heavy winter coat for sale in Texas - it isn't needed. Other than those items, it's Target so you already know what you want. This is the best Target around and will definitely save you trips to other stores.

I was looking for some classic gaming goodies, and this place hit the spot. Not a huge store, but…read moreit doesn't need to be. The quality and selection of vintage Nintendo consoles (I even saw a Game & Watch!), video games, and accessories rivals that of Vintage Stock, and Re-Cell's prices are a lot lower than Vintage Stock's as well. They've even got copies of a lot of really hard to find games. Their racks and display cases are a little cluttered and messy in some spots, but I was able to find the stuff I needed. Most of the real good stuff is behind lock and key in their many display cases, but a few of those cases are out on the floor and you can peek into them from all the way around. When I needed to look at an item in one of those cases, the employees were right there, ready to help. Next time I've got a pile of cash burning a hole in my pocket and I want to spend it on retro games, Re-Cell is where it'll be spent.

i clicked Buy Online , then called them -- and they new nothing about purchasing online being…read moreavailible to customers - he said they are a brick a mortar store.

The new manager and the crew helped me when I shattered my phone. They provided me with a brand new…read morecell phone, offered me multiple different options, and helped me in every way possible. They didn't once say there was nothing they could do, they figured it out regardless of how long it took. Recommending to all my friends that need any phone help.

I wanted to give a better rating, really I did! The guys who work here were pleasant and seem to…read moreknow their stuff. But... the communication piece was totally missing. Brought in a very old laptop for repair. After several weeks without hearing anything, finally called them to check in on the status only to find that during a customer software upgrade I had been lost in the shuffle. A dozen days later, called back only to find out that they were still working on options and would call back. No call came so I called again and was told that since our laptop was so old it was not really worth fixing (not terribly surprising, but I wanted to try!). As I mentioned the guys here are nice, so we brought in a second laptop for repair and decided to sell the first one to them for parts. (Recycling at it's best!) This time around I still found that if we didn't call them, we had no idea what was going on. In the end the second laptop was fixed to our satisfaction but we didn't know how much it was going to cost until we came to pick it up. When it came time to settle up the credit for the first laptop and the repair on the second, I noticed the coupon we had brought in when we dropped off the first laptop had been lost. Luckily when I pointed out it was missing from the final receipt they made good on the original offer. I will be checking yelp for new reviews before I came to this place again hoping to see there has been improvement in these two areas: -Communicate with your customers on a timely and regular basis -Clearly communicate (at least estimates) of what the cost will be