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    Verizon

    2.2 (28 reviews)
    Open • 10:00 am - 7:00 pm

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    3 months ago

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    2 months ago

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    2 years ago

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    7 months ago

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    3 years ago

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    Help Desk

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    2 years ago

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    Help Desk

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    7 years ago

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    4 years ago

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    Help Desk

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    6 years ago

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    Kadra L.

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    5 years ago

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    Kadra L.

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    4 years ago

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    5 years ago

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    Kadra L.

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    6 years ago

    Bad customer service nobody wanna help you and people walking around and don't help youa fucking tha store

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    Kadra L.

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    Marci K.

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    12 years ago

    I would give it 0 if I could. Severely lacking in customer service. The owner must be embarrassed. I will not be going there again. Ever.

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    11 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    13 years ago

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    13 years ago

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    9 years ago

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    10 years ago

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    ZAGG Aspen Grove

    ZAGG Aspen Grove

    4.0(17 reviews)
    5.3 mi

    I love the location and the family that runs the business. They are some of the nicest people I've…read moreever met. This is nothing against their business. This is my frustration towards the corporation (not the franchise). I purchased an iphone 18 pro. However, the case that I have for my 17 fits exactly for my 18 pro. Per the store (by Corporate company policy), I have to purchase a new cased pay the full retail price for it. I already purchased a new screen protector which I understand I had to pay for. However, the case even says that it fits the 18 AND 17 pro. I've contacted corporate about this. I think it isn't fair that the company won't warranty a case that covers both phones. I'm really disappointed that the company has decided to do this as I've already spent a considerable amount of money for Zagg products for over a decade (both online and through this location). I've been a loyal Zagg customer, but I feel this is completely unfair and unjustified and just shows Zagg corporate doesn't seem to value having repeat loyal customers. Again, this is nothing to do with this location, but is my frustration towards the Zagg Corporation.

    I've had this iPhone for a few years. This is probably the fourth or fifth time I've cracked my…read morescreen protector. Next stop: Zagg in Aspen Grove. I love this location as it's close to where I live. I had to Park Meadows in the past. The staff are always friendly, efficient, and courteous. That's why I keep coming back!

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    Verizon

    Verizon

    2.8(30 reviews)
    2.8 mi

    I just found out that there are retail stores and corporate stores. Save yourself the trouble of…read morecoming here because they will lie and steal to close a sale and then take ZERO responsibility for the headache they cause you. AVOID WORKING WITH DAVID HAN! He created a nightmare for me that could have been avoided if he had listened to me, then gave a half-assed apology that was literally just blaming me for the mess he made. Don't come here. They are the WORST!

    My husband and I came in 2 months ago to open new lines and purchase two new iPhones under a March…read morepromotion. The phones weren't in stock, so we set up our lines, ordered our phones, and were told to come back in a few days when the phones got in. We came back in later that week, and my husband was at the store for OVER SIX HOURS. During this time, they were supposed to be transferring data from our old phones to new, and to put the new phones on the new lines. They made several mistakes during the process, and eventually for some reason someone canceled the phone order for the new phones that we had just had all of our data transferred to. Despite everything being ready to go, and having been there for multiple hours already, they told us we could not leave with the new phones. Because of their error, the new phones apparently had to be shipped back and processed, and we'd have to wait for a new phone delivery and repeat this process. We were beyond annoyed, but OK. My husband had to wait at the store for an additional hour and a half while they tried (and struggled) to get our old phones hooked back up to the lines. He couldn't leave because we now had no cell phones attached to the line we were paying for, and we need at least one functioning phone for the next week. Finally they got the cellular service reconnected, but still no data. A week (of no data that we were paying for) later, we came in again to start the process over with another batch of new phones. Surprise, now the March promotion that we signed up for (and have been paying for) is no longer available. But this shouldn't matter, since we signed up in March and every delay has been their fault. We've also had the new lines and have been paying for them since March. We've been in and called multiple times since then, and were told it would take a billing cycle to reflect on our bill. Nearly two months later and we are being overcharged and it is not resolved. We've spent over 12 hours total in the office trying to resolve this. I am planning to file a formal dispute.

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    Verizon
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    Verizon - mobilephones - Updated September 2026

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