I went in looking for a new phone. Brandon waited on me and was absolutely great. I told him what I…read morewas looking for. He went out of his way to help me. No pressure in trying to sell me an expensive phone or items to go with the phone. He was always polite. His Customer Service was outstanding. I would recommend this T-Mobile for you to buy your next phone.

Today while checking into tmobile I had the pleasure of meeting the store manager Ana who was not…read moreonly helpful but very friendly as well. She really makes being a tmobile customer worth while, most places will see you walk in and not acknowledge you but Ana created a pleasant experience! Thanks Ana for being so kind to me and my pooch.

So we were down on for a week for Spring college baseball and recently converted 3 lines from…read moreprepaid to postpaid (Verizon) via chat and over the phone. A NIGHTMARE. So decided not to try that with my son at college so we did it when we were together in Florida so we went to a store. THAT. iS. THE. WAY. TO. DO. IT. Brought in the phone. ACE took the time, spent about an hour (didn't get paid a dime since I bought via chat). No technical glitches like the 3 other phones. No extra line fees like they charged me....man...what a blessing. Thank you ACE.

Came in with a need to transfer 3 phones from AT&T to Verizon. Ended upgrading all 3 phones to new…read moreiPhone 14. The transaction was lengthy and complicated. We paid for the tax on the phones (all we were told was due at the time) at the store (the remainder on the phones would be charged over the next 30 billing periods). We were also advised that the initial Verizon billing would have charges for 2 billing periods (the current and the next in advance) as well as one-time $35 charges for each phone. All of that was properly communicated and understood. Upon returning home and looking at the details of the invoice from the Victra store, we were charged $30 each for the 3 phones as a set up charge by the store (separate from the $35 per phone initial fee charged by Verizon on their first bill). This $90 in fees was never mentioned or disclosed by the sales girl. I've later come to learn that this is a fee not charged by Verizon corporate stores. Victra is an authorized Verizon dealer, but not a Verizon corporate store. So buyer beware at Victra. While Deanna was helpful in setting up our phones and new Verizon account, her failure to mention these fees was 100% shady. Don't let them charge you or just take your business to a proper Verizon corporate retailer.

Roberto is a phenomenal employee. He helped us with everything we needed and more. Any time we need…read morehelp with our phones or our phone plan we're coming back and asking for him. He knows the products and services very well. Someone should give him a raise!

Super slow. Horrible customer service. Purchasing 3 phones took over 3 hours. Then I had to return…read moreagain for another hour to rectify a problem that was created on the first visit

Not too long ago, I did a rant on another phone carrying company. Yesterday, I just felt like…read morewalking in to share my recent experience with ATT. Where I live, I receive one to no bars. As I look at my phone now, it's at one bar thank goodness. Looking around I was trying to find answers for my low services but regardless I was going to keep ATT this time around. Two representatives greeted me and throughout my conversations with them, they were NOT trying to upsell me or treat me like a "whatever." They actually offered pretty decent solutions to my current problem and also provided me with other directions within ATT in case it comes down to it. This felt like actual conversations with actual people. Alyssa and Simon, thank you for your time and for listening to me at the store. It's a relief to have an actual set of ears in the store and to express some level of empathy. I didn't feel alone finally with this limited reception situation so thank you, guys. I'll be sure to return if I'm looking to get any additional products.

I do not recommend this business to nobody and please be aware of people knocking on your door,…read morethey r useless and liars and don't give u what they promise. I gave a phone as interchange for the other one they gave me to credit and the phone doesn't appear that they gave it as trade in . I called customer services which is the worst eveeeer three hours on the phone and never found and answer nobody can help me incredible. Then they told me to not pay my consumer line and then opened a business account so they can keep getting more money for each account they open . So now I'm left with a 550 dollars bill and no one to help me . In my book all this is fraud and I will go far to see what happened here because to me even customer service couldn't help me . If someone going thru this please report them so they can stop doing this to people .

One thing I wish New York had is AMSCOT!…read more It's truly a one stop shop for many everyday financial and business needs. Whether you need to cash a check, send or receive money, pay your bills, purchase free money orders, get a cash advance or installment loan (where available), use a prepaid debit card, send a fax, make copies, buy postage stamps, use an ATM, or have documents notarized, AMSCOT makes it convenient to take care of everything in one place. What I appreciate most is their notary service. It can sometimes be surprisingly difficult to find a notary when you need one, but I've never had that problem at AMSCOT. You can walk in without an appointment, and the staff is always friendly, professional, and efficient. It's one of those businesses that makes running errands quick and stress free. If you're in Florida and need reliable financial services or a notary, AMSCOT is definitely worth checking out.

On 5/19/25 The staff wasn't very friendly during my visit,…read morebut I was able to get what I needed done, which is what really matters. However, I believe customer service should play an important role, especially when services are being requested or questions are asked. A smile or a bit of kindness would go a long way in making the experience more pleasant. UPDATE: 5/20/25 5 stars I had to return today for services and today's crew.... Applause to them. This team hit all the customer service marks. It surely was a completely different experience. It was an absolute pleasure. Kudos to Cassandra and the entire team.

Worst customer service ever! My mother bought a new phone 2 weeks ago and was having problems…read morewith it. She took it in to see if they could help and was told by associate with dark brown hair that she "the associate" was not allowed to touch the phone, even though she set it up and transferred everything. Associate then advised she would be happy to sell her a new phone even though the phone with problems was new. TERRIBLE CUSTOMER SERVICE!!!! They are supposed to help figure out the problem and not take advantage of elderly customers.

I have been to many Cricket Stores around the US and Lake Wales Zcricket Wireless was by far the…read morebest one I have vis. Gaby and Faith were amazing! They worked together to help me change out my SIzm to an eSIM ( which Apple will end up doing anyway) These girls even gave me about 15 great restaurants to eat at. They had me laughing the whole time and I left happy with my service. This made my day!!

I've used this service several times now. Most of the staff has been quite helpful and patiently…read moreanswered all of my questions. They have met or beat each time line they gave me for the completion of each repair.

Professional and timely! Easy to walk around while they did the repair, and the inside seating was…read moregood.

Excellent service from Yolanda. Lots of products available. They didn't have one product that I…read morewas looking for and they contacted me a few days later to say they have it now. Right on the avenue