I was past you to get my drivers license updated and had to go to the main branch so I wouldn't…read morehave to wait weeks for an appointment. I booked this appointment online and gathered all my paperwork according to what the website said. It was almost an hour and a half drive to get there, but when I arrive, there was still plenty of parking in the lot. One of the first things you notice walking in is the amount of security in the building. There are a lot of guards who were all friendly and helpful. When I entered, they directed me to the line for appointments and then I was directed through another doorway because I was there for my drivers license renewal. I was able to walk right up to a window and get taken care of. Apparently everything that says on the website for the paperwork I needed wasn't accurate based on what I needed in house. I ended up with several items I didn't need and I needed one more proof of identity. They asked if I owned a vehicle and if I had the registration on it. I acknowledge that and offered to go out to my vehicle to grab the paperwork. The woman told me that wasn't necessary and looked everything up online and told me she was able to verify me from there. I was sent into the waiting room with my number and found a seat easily. I was only there for a few minutes when my number was called. I went in the back room and into the window. I was directed too. When I handed her my paperwork, she took a look and said I was missing a second form of identification. I ended up going through a very long explanation about what I had gone through out front and the fact that the woman told me she had verified it and I would be good. Eventually, I must've said the right thing because she did something and then said I was all set. While I was a little flustered by this, the woman was very friendly and understanding. She also realized I was past due for the license plates on my vehicle. Apparently that paperwork went to my old address and never got forwarded to me. She was able to take care of both the registration and the license for me and I was very grateful. After I paid, I went and sat in the waiting room again and waited for them to call me with my updated drivers license. I went out to the parking lot and put the sticker on my license plate so I would be legal again, and I was on my way. This was one of the fastest experiences I have had at a DMV and I actually spent less money than I thought I would. While this was quite a long drive for me, I was glad that I could get it taken care of quickly and efficiently. I had heard from other people that the wait times here could be quite long so I was pleasantly surprised.

Today, I was in the lobby when I witnessed two DMV employees treat a Hispanic gentleman with clear…read moreprejudice while he calmly tried to present his immigration documents that allow him to extend his driver's license. I am a white American woman and an attorney, and I immediately noticed the shift in their energy when I later approached the same clerk. I was treated with respect, even though I was less polite, while that man was aggressively escorted out of the building by security. The gentleman was correct when he told them they were required to verify his eligibility through the SAVE system. As an attorney, I can confirm that SAVE is the proper tool in these cases, but many DMV employees appear unwilling to do the extra work. This is unacceptable. DMV staff should not pick and choose who is treated like a human being based on race or immigration status. If the gentleman who was mistreated happens to see this, please know there are witnesses who saw what happened

I've had a private accountant for 20 years who recently passed away. I was very nervous about…read morefinding someone new, and especially going to a chain like H&R Block, but honestly, it was more stress free and simpler than going to my personal accountant. They were knowledgeable, explained everything they were doing, and walked you through the process. It's much less expensive, too. I'm so happy I stepped outside my comfort zone. They are my go-to tax professionals moving forward.

Been using HR Block for years. This stops now... Horrific support this year. HR Block has joined…read morethe new norm in business. Over promise, under deliver.

I rented a storage unit in Kissimmee at a reasonable price and my rental experience was going ok…read moreuntil I looked at my bank account automatic withdrawal and saw that Extra Space raised my rent 100.00 with no notification or confirmation that it was ok to do so and this is after a short time of renting there which I think is a very unfair procedure or business tactic which made me want to give a lower number rating but the facility is clean and secure so I thought to be fair unfortunately all good/ decent things come to a end and I now have to look for another storage unit at different place other than Extra Space being that the rent is now too high after only a couple of months

I reserved a unit online and got here and they said unit has been rented. In a literal moment out…read moreof Seinfeld, I asked if they knew how reservations work? He said that I reserved the price not the unit. In which point I could only respond with no, I don't think you do. Glad they showed their true colors early.

Every time you need to sell something they help you, even if you need to fix jewelry or sell it or…read moreany other equipment.

I love this place! They are so friendly and makes sure all my needs are met. Every time I walk in,…read moreI'm greeted with big smiles and there's always someone welcoming me in. This place plays the best jams, and Cynthia (my New York girl) always helps me when I come in. I can't speak more highly of this place and would recommend it to EVERYONE!! Thank you guys for always being here!!!

This business earns a clear 5 stars - management is very friendly and efficient, flexible too:…read moreappreciated!

We were in town visiting our Kids and I needed a place to store the boat. Emily and Mario were…read moreawesome! They provided exactly what I needed at a reasonable price. They allowed me access when I needed it to take my kids fishing at several of the lakes in the area. A very secure site with great access at a great location with great customer service.

Great people. They do a wonderful job with watches. Prices very fair. Watch repair person is very…read moretalented.

I've been a customer of this business for approximately four years. I originally purchased a chain…read morehere and have returned periodically for cleanings and polishing. Over the past year, however, getting service has become increasingly difficult. I was only able to have the chain cleaned about twice and fully polished twice, despite multiple attempts, because I was consistently told there were no available time slots and that the wait was around two weeks. On or around December 9, I stopped in again to ask about having the chain cleaned. I was told once more that the wait would be two weeks. I then asked whether there was an option to pay extra for faster service, as many businesses offer express or priority options. This was simply an attempt to find a solution after repeated delays. The response I received felt dismissive, and I was told that faster service would require stopping work for other customers. I left without issue and was not refused service at that time. Based on that ongoing experience, I posted my initial review. On Friday, December 13, I returned to the store hoping to address the situation professionally and see if my concerns could be resolved in person. When I entered, the front desk employee immediately identified me as the person who had left the negative review. There was no attempt to discuss my concerns or work toward a resolution. The interaction escalated quickly. My review was referenced aloud, voices were raised, and I was repeatedly told to leave the store using profanity. One of the men behind the counter stood up and shouted at me while directing me to leave. Although there was no physical contact, the behavior felt intimidating and unprofessional. At no point did I raise my voice, use profanity, or threaten anyone. I chose to leave to avoid further escalation. For clarity, I was not refused service prior to leaving a review. I had been a paying customer for years. The refusal of service and hostile interaction occurred only after my review was identified. This update reflects my firsthand experience as a long-term customer and is shared for transparency so others can understand how feedback was handled in my case. Additional context to my previous update: When I returned to the store, both the front desk employee and a jewelry staff member immediately identified me as the person who had left a Google review. That recognition happened as soon as I entered, before I had said anything. Instead of attempting to address my concerns or resolve the situation professionally, the interaction escalated. Voices were raised, profanity was used, and I was told to "get the f*** out." One of the jewelry staff members stood up and shouted at me while directing me to leave. The front desk employee also participated in the confrontation. Although no physical contact occurred, the behavior from both individuals made me feel uncomfortable and unwelcome. I remained calm, did not raise my voice, and chose to leave to avoid further escalation. This update is shared only to accurately document how feedback was handled in person.

I have never been to one of their express donation centers but I would definitely recommend it. I…read morewas actually here twice in two weeks and both times the service was very fast and friendly. You pull around to the back and drive right in and it feels very much like a drive-through auto shop. You pull forward and they bring over baskets to load all your stuff in. They will also assist you if needed. If you want to receipt for your drop off, there is a barcode on a sign as you pull out that you scan that makes it really easy. I have had really good experiences over the years with Goodwill and I am very happy to deal with them.

I was just here and it's TERRIBLE - awful service, and they don't take ANYTHING. They told me to…read morefind a dumpster for perfectly good microwaves (2 years old), a futon that was only used once, books, a working IKEA lamp, and working car shades. And there's no COVID precautions. I was stacked against three cars that couldn't get around each other, and people were so impatient that they were just dumping into each other's bins. What a joke honestly. Add a disclaimer that you aren't what you're advertised as.

Julian at the site is very accommodating and friendly. The representative on the phone was polite,…read moreprofessional and very helpful. The entire process was seamless.

We've been renting a unit from Extra Space Storage for a couple of years now and have been very…read morehappy with thier professionalism and level of service. Javier, Stephanie and everyone we dealt with have been very helpful and we really appreciate their service. I highly recommend this place for storage and excellent customer service.