I have been on the phone for over an hour and a half. Keep getting tech support and them telling me…read moreto perform test, and still have the same problem. Going from one department to another and still have the same issued. Two hours later they issue a repair ticket for 2 days from to today. When the tech first came out he installed the system but never gave us paperwork, therefore when they asked a question of account number we could not provide any info. Also they took forever to find us and once they did couldn't resolve the problem anyway. Very unhappy with their services, and professionalism. Try another cable company, this one SUCKS.

Internet service is good but for the second time in a year I have a wire running across my front…read moreyard with flags, and duck tape across my driveway. This causes a Tripp hazard and a problem with grass cutting. I can't understand this when I it only takes 15 minutes to run the wire through the conduit. It's an eyesore and a bad business practice!!!

Malia and Orlando Network and Cabling & Wiring are great to work with. We have worked with them for…read morethree years. I would recommend it to anyone looking for a low voltage cabling vendor.

From the owner: Orlando Network Cabling and Fiber Optic can assist with voice & data network cabling, fiber optic…read morecable installation or termination, structured cabling upgrade, or any cat5, cat5e, cat6 / low voltage project for your commercial office, business, or industrial facility. (Sorry no residential services). Our services include but aren't limited to, Structured Cabling Installation- Cat5- Cat5e- Cat6 Fiber Optic Cabling - Installation, Termination, and Testing Commercial Wireless Networks - Wireless Equipment and Installation Video Surveillance - IP Cameras Business Phone Systems - VOIP Technicians for Network Upgrades or Repairs Orlando Network Cabling and Fiber Optic is proud to offer voice & data cabling and telecommunications services to Winter Park, Pine Hills, Longwood, Maitland, Kissimee, Minneola, Clermont, Altamonte Springs, Ocoee, Tampa and surrounding cities throughout Florida.

Horrible. You do not have time for me to list their B.S. If you value your time and sanity, stay…read moreaway from T-Mobile Cell Service. Check out AT&T In the Jamestowne Plaza in Altamonte Springs, Florida. Spent many hours at the T-Mobile on 436 across from the Altamonte Mall. They still would not sign me up simply for the service. I have my brand new I phone 17 Pro max. I wasted 6 hours of my life with their incompetence. In the disquest went to AT&T. In and out, done in 43 minutes. P.S. ATT&T has better service. T-Mobile stock is "horrible," and I Would never buy its stock. They are deeply in debt. All other aspects of their stock are not good. "

Customer service does not exist at this store. It started with Janelle the employee who had no…read moretraining at all and gave the set up all wrong to Adriana, who refused to help clear up any issues without having me come out of pocket more money to the employee who butted in defending the actions of the original messed up employee. No one took accountability at all! Their answers were always the same call 611. Whatever you do don't go to the T Mobile in Haines City for anything.

Patrick sales man at cellular sales. I ordered iPhone 17…read morePro max 1TB with Zach week before launch I come in a week later to pick up phone he states Zach wasn't here. I told him what does that mean. He stated I had to wait till he gets back. I told him I want my phone today. I mention to the manager of cellular sales I understand you guys work on commissions but I'm not waiting for Zach to come back to get my pre order that I order for 9/19 pick up. Manager said no that is not the case he mentioned to Patrick to take care of him. He sits me down ask for my number told me I should had received a notification. He then says I gave him the wrong number and I stated the phone number is on the sales invoice he had rubber banded around the phone. He gets upset and goes to the manager and says you take care of him. It's crazy because this is my second phone that I trust cellular sales to sale me. Never again I'll just order it from Apple website.

I have never experienced misdirection and lies like this in a retail environment. Our family is…read moretrapped in a deal we now want out of (a Holiday deal btw which is shameful) because of an employee named Amber who lied to us, gave us half truths, and obscured, confused and omitted important information. The "breakdown" she showed us on paper was laughable. And, then she was too busy to make anything right. Get your wireless service from ANYwhere else. A quick search showed that AT&T is having a similar deal for trade ins currently. OH and they accidentally turned off my service for about an hour and have no shipping information for me regarding a new phone. This is a racket. Avoid.

Came in with a need to transfer 3 phones from AT&T to Verizon. Ended upgrading all 3 phones to new…read moreiPhone 14. The transaction was lengthy and complicated. We paid for the tax on the phones (all we were told was due at the time) at the store (the remainder on the phones would be charged over the next 30 billing periods). We were also advised that the initial Verizon billing would have charges for 2 billing periods (the current and the next in advance) as well as one-time $35 charges for each phone. All of that was properly communicated and understood. Upon returning home and looking at the details of the invoice from the Victra store, we were charged $30 each for the 3 phones as a set up charge by the store (separate from the $35 per phone initial fee charged by Verizon on their first bill). This $90 in fees was never mentioned or disclosed by the sales girl. I've later come to learn that this is a fee not charged by Verizon corporate stores. Victra is an authorized Verizon dealer, but not a Verizon corporate store. So buyer beware at Victra. While Deanna was helpful in setting up our phones and new Verizon account, her failure to mention these fees was 100% shady. Don't let them charge you or just take your business to a proper Verizon corporate retailer.

So we were down on for a week for Spring college baseball and recently converted 3 lines from…read moreprepaid to postpaid (Verizon) via chat and over the phone. A NIGHTMARE. So decided not to try that with my son at college so we did it when we were together in Florida so we went to a store. THAT. iS. THE. WAY. TO. DO. IT. Brought in the phone. ACE took the time, spent about an hour (didn't get paid a dime since I bought via chat). No technical glitches like the 3 other phones. No extra line fees like they charged me....man...what a blessing. Thank you ACE.