Had 3 phones repaired here. Clean work, good price (they price match) and very honest people. They…read morebought one of my phones for a fair price and they sell unlocked phones for super cheap.

I have had a plan here for years but the lady's that work here have no knowledge on anything and I…read morealways have an issue and today was the worst. I came in to get my phone unlocked that cricket had locked and the lady wasn't even aware the company locks phones. Long story short I spent over an hour there on an issue that I solved in 10 minutes with customer service.The worst part is the attitude she had and was beyond rude to me. I asked for her name she said yaya and refused to give me her last name. Terrible employee they really need to pay attention to who they hire.

We needed help getting a new phone because mine was damaged while on vacation in Orlando. We called…read morethe nearest Cricket store which was Orange Blossom. He told us if we came in he could help us. We drive all the way over there and all he did was give us pamphlet. He could've done that over the phone. He wasted our time, gas and a toll. Not happy. I think he couldn't understand us over the phone and he didn't listen to our problem entirely. He plugged the phone in and tried to power it on. Obviously we tried all that already!! Total waste of time

This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.

the pricing is too high. also they could try and be a…read morelittle nicer to the client on the phone

thanks to Arelys for the wonderful help. Even though there was a language barrier, she was able to…read moreuse her phone to help translate what we were both trying to say. she took to time to see if it was actually my battery that was the problem (like i guessed), and was able to fix it right away. 30mins i did some shopping and came back. i was at another repair store, and long story short, they weren't very helpful. glad i decided to try this store instead.

From the owner: Here at iFixandRepair, we understand better than anyone that device repairs are inevitable, as…read moretoday's devices can be a rebellious bunch. As much as we precise safety, they can fall off your hand and jump in the nearest puddle or they can escape your grip and come back to you covered in cracks and scrapes. Thankfully, we're here to make it as if your device never left the coziness of your pocket. iFixandRepair can bring any brand back to life in no time. Our repairs are performed on-site in a fun and upscale location that will surely meet your needs. Come visit us today!

We are visiting from Australia and needed to get our iPhones working in the US just for the 6 weeks…read morewe are here. In past experiences, this has always been an ordeal, often requiring trips to several Verizon stores before finding someone who could actually help us with setting up a suitable plan with a US SIM card. So we were expecting the experience to be just as arduous and painful as it has been previously. We were so lucky to have encountered Chris A at the South Orange Blossom Trail location in Orlando. He was extremely personable and knowledgeable and helped us get the exact plan set up that we needed, while also making us comfortable that we were getting the best deal. We also wanted to purchase baby headphones for our toddler daughter to wear on our overseas flights, and although the store we visited didn't have them in stock, Chris took it upon himself to drive to another Verizon store to pick up the exact ones we needed, in the size and color we wanted! We were so blown away with the impeccable service he provided. We hope he can help us again next year when we visit next. If you have any specific/complex cell phone/tech needs, or just want a friendly person to help you and answer any questions you may have/explain everything clearly, don't hesitate to see Chris A, he's amazing.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Orlando, FL. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Extremely waiting time just to pick up equipment, I can't believe how poor the staff is, 1 hour of…read morewaiting just for a line 5 people doesn't look correct at all, they need to have more staff

SUMMARY: Spectrum needs to upgrade their service so it…read moredoesn't go down after a few raindrops. DETAILS: The box that sends signals to my neighborhood always loses power when it rains. I've lost several days of work every month because they haven't figured out a way to protect that signal box from the elements so it doesn't lose power. It's summer in Orlando. There are daily thunder storms! I'm not even talking about hurricanes or hailstorms. I shouldn't have to go to coffee shops several days per month for WiFi when I'm paying for it to use in my home office. Customer Service is nice and they credit you $1 per day of missed Internet. The repairman said there's also too many people in Orlando, so that's a lot of signals. (No kidding. Orlando is STUFFED with people, and I don't mean just the theme park tourists!) I'm moving out soon (owner is selling this rental) but I recommend AT&T fiber optic. More pricey, but worth it. Used AT&T for a decade on the Space Coast and upgraded to Fiber Optic. NEVER goes down unless it's a CAT 5 Hurricane. I gave Three Stars because SPECTRUM Tech Support and Customer Support are responsive and give you credits and discounts to keep you as a customer.