This Famous Footwear is located between Five Below and Ross with plenty of parking in this large…read moreshopping plaza. I came here on a Saturday, about 1 hour before closing. I was looking for a pair of shoes since the airline that I took to Orlando lost my luggage, or what they would call delayed my luggage. I eventually did get my luggage but I didn't have my check in luggage for a few days. I walked through the aisles of the ladies shoe section. Found a few shoes that interested me and tried on a few pairs. In the end, I decided to pick up two pairs of shoes. While I was looking for shoes to try, the 2 employees working the store had asked me if I needed help or if I was still doing fine. During my visit, I had to use the restroom and the employees let me into a clean restroom in a hidden room, by the register (just thought I would make mention in case you find yourself in the same situation). When I was paying for it two pair of shoes, I ended up signing up for the rewards club (free) so that I can earn points on all of my purchases. And now I get coupons in my email inbox (which now makes me want to buy more shoes, lol). I didn't need any help during my shopping visit but could get it if I needed by any of the 2 employees working the store. If I lived in this area and needed to buy more shoes, I would come back here again.

Seriously, this store has GREAT customer service…read more I was in a jam and HAD to buy a pair of black shoes today. I went to no less than 10 stores hunting for what I wanted. At NO store did a sales person say hello or ask if they could help me find something. I walked into this Famous Footwear and was delighted to find it clean and well lit. The employee welcomed me and showed me how the store was arranged. She was so friendly and polite! It was great. I ended up finding the shoes I needed for an event tomorrow. I wish I remembered the rep's name, but her number is 307764 and I remember her nametag said that she is an Assistant Manager. She deserves a pat on the back (and a raise!). She is great.

Came in with a need to transfer 3 phones from AT&T to Verizon. Ended upgrading all 3 phones to new…read moreiPhone 14. The transaction was lengthy and complicated. We paid for the tax on the phones (all we were told was due at the time) at the store (the remainder on the phones would be charged over the next 30 billing periods). We were also advised that the initial Verizon billing would have charges for 2 billing periods (the current and the next in advance) as well as one-time $35 charges for each phone. All of that was properly communicated and understood. Upon returning home and looking at the details of the invoice from the Victra store, we were charged $30 each for the 3 phones as a set up charge by the store (separate from the $35 per phone initial fee charged by Verizon on their first bill). This $90 in fees was never mentioned or disclosed by the sales girl. I've later come to learn that this is a fee not charged by Verizon corporate stores. Victra is an authorized Verizon dealer, but not a Verizon corporate store. So buyer beware at Victra. While Deanna was helpful in setting up our phones and new Verizon account, her failure to mention these fees was 100% shady. Don't let them charge you or just take your business to a proper Verizon corporate retailer.

So we were down on for a week for Spring college baseball and recently converted 3 lines from…read moreprepaid to postpaid (Verizon) via chat and over the phone. A NIGHTMARE. So decided not to try that with my son at college so we did it when we were together in Florida so we went to a store. THAT. iS. THE. WAY. TO. DO. IT. Brought in the phone. ACE took the time, spent about an hour (didn't get paid a dime since I bought via chat). No technical glitches like the 3 other phones. No extra line fees like they charged me....man...what a blessing. Thank you ACE.

Came in with a plan to upgrade to another Samsung phone and Jose took 2.5 hrs to get me not only a…read morenew iPhone 16, but a apple watch and lowered my bill .Since it took so long we had the pleasure of also hanging out with his co workers. I love this store and how everyone is always so nice and helpful. I will be back!

Javier and Muhammad were helpful, Professional, and service…read morewas outstanding. My little girl is happy she got her new phone activated. Thank you.

I decided to stop by this location on Saturday afternoon after I had waited at least 30 minutes at…read morethe location closer to me, and I wish I had come in sooner. As soon as I entered the store, Cristian greeted me with a smile and asked how could help me. I told him I needed to upgrade my phone and he proceeded to walk thru the steps of getting that done since everything is now done on the T-Life app. I told him I'd have to have the phone expedited and he assured me that if I needed help setting it up when it arrived, that I could just stop in and he or anyone else would be able to help. He provided excellent customer service and I didn't feel rushed at all when he had some customers return to see him. The Universal Blvd location could take some notes as they wouldn't acknowledge whenever someone would walk in. I would drive a little further to receive good customer service.

KUDOS and thank you so much to Alex for providing supreme quality customer service at T-Mobile! He…read moreproperly greeted me at the door as I was coming in to claim my complimentary shopping bag during a T-Mobile Tuesday promotional! He treated me with respect and answered all my questions about upgrading my phone and was very open and honest. I appreciated everything Alex did for me!

Arianna, the manager was too worried about not being able to add avocado ranch to her sandwich then…read morehelping me or anyone else. This place sucks thanks to the "customer service". If I were the general manager I will think about solving this issue.

Went into T-Mobile Store for the free phones promotion for new customers. Told we'd have to make…read moredown payment $880 for five new phones and we'd get credit over 24 months. Different from how we've done business with Verizon, MetroPCS and Cricket over 13 years. The T-Mobile store also sold us on Samsung watches, promo again for new customers, down payment over $700 with the promise of credit back over 24 months. We expected our first bill to be Military Plan $135, no additional fees under Military Plan. Minus credits near $119. Our first bill was $235 with no credits back from the down payments, FREE phones and watches. Call Center/Customer Service wasn't helpful at all, quoting us promos from previous months and re-directed us to the T-Mobile store. To our surprise, the T-Mobile store didn't dispute the promotional, any offers or credits. They actual confirms FREE phones and watches. They got on the phone with some help desk. Our next T-Mobile bill was corrected @ $119, with Military plan and credits. Our third bill came, this time $179 bill. Come on! Called T-Mobile customer service again spoke with Joseph (agent) and Nickie (floor supervisor or some title). Again unhelpful. We have a written copy of the offer, we were given certain model due to the offer and our 2nd bill was correct, and still were not offer correction, adjustment, credit. After being told by Nickie she was the highest level at T-Mobile, we were done.

If you've ever been to an Apple Store before wipe that out of your mind, this place is nothing like…read morethem. Slovenly, sloppily, dressed employees, children, running around screaming AND bad service 3 to 4 hour Wait just to drop off a repair. The place is only half full, I'm so disappointed. I've always been so impressed with Apple. This is a disgrace. So much for AppleCare. Perhaps if I only visited New York City Apple stores before this one is the reason for my immense disappointment. After all this is Florida.

After having my screen replaced I canceled my apple care because having to pay for a replacement…read moreafter having apple care without a single issue for 6 years is robbery. I noticed the screen is not the same, it's not as sensitive and I bit more sticky. I dropped my phone once and it's cracked again. I hate android but having apple will cost you, that's the lesson (:

5 Star Cellular shouldn't even get one star. We were in Orlando on vacation when my phone failed to…read morecharge and stopped working. I went SPECIFICALLY to this location because I was able to make an online appointment, so I figured cool I would be in and out with no waiting. That was not the case. I showed up and waited and waited. At least 10 minutes before I was even acknowledged, then another 10 before being helped. Finally Lina helped me, and she seemed nice, but stressed from helping me and another person at the same time, while her co worked schmoozed a senior citizen trying to talk her into upgrading to an Iphone. She agreed that my phone was not charging, and filed a claim for a replacement through the insurance company. This all happened before noon on Saturday. She told me the phone would be there tuesday, maybe wednesday. (The phone is supposed to be overnighted) I called Tuesday, as I was instructed to, and was told the phone was not there, and to try back the next day. I called again on Wednesday, and was told the phone would not be there until after 3 pm on Thursday. My flight was leaving at 2 on Thursday. They knew this when i filed the claim on Saturday and assured me it would be available before I left. I could have filed the claim online myself and had the phone waiting for me when I got home, but instead I trusted them, and they did not follow through on their promise. I am not stuck waiting even LONGER now that I am home for my phone to ship. Thanks for nothing 5 Star cellular. You wasted my time, and hopefully this will serve as a warning and keep you from doing the same to someone else.

First let me clear up that when you go into any place with like 3 employees there is going to be a…read morewait. There are couches that you can sit on and I'm sure when they are done with a customer they will get right to you. Today we came into the store and luckily we were helped right away because it was not busy. The employee, Julio was very kind and helpful and although im sure we caused him grief by having to transfer over 14,000 text messages and hundreds of pictures with the activation of a new phone he helped us with a smile and great conversation the whole time. I would definitely recommend this store to other people and I compared to other sprint retailers that I've been to I am very happy.

During my trip to Epcot in Disney World for the Springtime Surprise runDisney race, I spent most of…read moremy time walking around the World Showcase and visited the Sportsman's Shoppe in the UK Pavilion. There are many types of stores that I like to look through while visiting Disney World! This store has a wide assortment of products that are themed after the United Kingdom such as clothing, home décor, as well as a variety of specialty gifts that are often difficult to find when visiting other parts of the park! This store is also a good destination for finding items that will be a little different from your typical Disney merchandise. As far as the store goes, it is very charming and fits nicely into the theme of the United Kingdom Pavilion. Because it is located near several food locations and restaurants in Epcot, I didn't have trouble finding this store as it was right near the entrance in the UK area! The staff members were helpful, and I thought that they had a good variety of products available to purchase. If you are searching for apparel, football themed items, or would just like to explore another one of the World Showcase Pavilions, then Sportsman's Shoppe is a destination that should be considered while visiting Epcot! Although this store may not be one of the larger stores within Epcot, it is one that I tend to revisit each time that I am able to visit the park! I can usually find something new and interesting in the store!

My husband, who is not a shopper, always drags me in here because he is a huge soccer fan, or…read morefootball as they call it in the UK, which is precisely where this shop is located: the UK Pavilion at Epcot. Since shopping is in my blood and my husband never complains when I drag him from store to store to store, I'm the good wife and never complain when he drags me here. :) You'll find soccer balls here sporting the different teams from the UK as well as team jerseys. Numerous other items sporting the logos from the UK soccer teams. It's honestly difficult for me to say what all can be found in this shop because while my husband wanders around with a child-like smile, I generally chat with a Cast Member. If UK "football" is your thing, then this is the store for you.