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Orlando, FL

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Cricket Wireless Authorized Retailer

1.0 (3 reviews)
Closed • 12:00 pm - 6:00 PM

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Spectrum - Social distancing at its finest!

Spectrum

1.7(14 reviews)
1.2 mi•South Orange Blossom Trail / OBT

I had been receiving poor service from AT&T Mobility, who my family and I had been with for more…read morethan 2o years. I visited the Spectrum store on South OBT and met with Alberto and Tiffany, who were great. I decided to switch all of our cellular service to them, but first, I had to have my phones unlocked from AT&T. They were of little help and I finally escalated this to the Office of the President of AT&T, which wasn't much better. I ultimately returned with my family members to the Spectrum Store and Tiffany and Angel were kind, patient, and extremely helpful from start to finish. I'm SO glad that we found them and I highly recommend them.

My family and I have been Spectrum customers for YEARS. After leaving AT&T many moons ago, we…read morethought Spectrum would be a GREATER fit for us - not only in terms of price but also, in terms of customer service, ACTUAL service and just all the little things you expect with a provider of this caliber. And for years, they were. They would work with us when our router went bad / out. They would send out technicians fairly quickly to address any modem or whatever issues would arise with our service. The customer service was usually quite good with the exception of some technicians being a bit standoff-ish from time to time. But alas, we give grace to service providers as their job can get difficult dealing with customers of all strokes day to day. Nonetheless, we were happy MOST of the time with our experiences with this provider. Sadly, all this shifted within the last 6 to 7 years or so. With the onset of 5G and now the rise of AI and data centers, it SEEMS, the quality of service has gone down explicitly. Now, I am no technician and can't say how the overall electrical grid is being affected by everything and the sheer loads of all things that require power. However, the coincidence between all mentioned (i.e. introduction of new 5G towers and now introduction of data centers scattered about central Florida) SEEMS UNCANNY. Maybe it's my tin foil hat buzzing but it's hard to disregard that within the last 6 or so years, our service with Spectrum as a whole went from good to pure TERRIBLE. And in the last year alone, our service is damn near not useable because our internet goes EVERY SINGLE DAY for HOURS at a time or even the entire day! It has gotten to the point, where a tech has come out to replace our equipment almost MONTHLY. It is very infuriating. Working remotely from home has become IMPOSSIBLE most days which is resulting in us not being able to work remotely unless we use our personal cellular hotspots. On top of that, when they do send a tech to replace our equipment, it gets replaced with refurbished equipment and NOT new equipment. There was one instance, a tech replaced our prior equipment with equipment that was FILTHY. We were flabbergasted that no issue was taken when the point was raised that the equipment replacement was DIRTY! I just don't even understand WHAT IS HAPPENING at Spectrum! This is simply NOT ACCEPTABLE and as I type this, our service is STILL OUT and has been out since LAST NIGHT! I hate to say this, but Spectrum will eventually force our hands. We will eventually need to look for a different provider because what is the purpose of paying for Internet service we cannot use!?! NOTE: I'll be posting this review for all the Spectrum offices as I don't know which office they send their techs from and where they route us to since we get called from a different number each time when our internet goes out and we have to reach out to their office(s).

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Spectrum - Ejerdi very unprofessional and rude and not worth speaking to.

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Ejerdi very unprofessional and rude and not worth speaking to.

LQ Mobile Experts - Micro-soldering Repair on cell phones

LQ Mobile Experts

1.0(1 review)
0.2 mi•South Orange Blossom Trail / OBT

I brought my Lenovo laptop to this shop on September 1st. I paid $140 total upfront ($35 for a…read morediagnostic check and a $105 deposit/payment toward the actual repair) based on a verbal quote of $210 total. The shop went completely silent for three weeks with zero updates, far exceeding the promised timeframe which was one week. When I finally reached out demanding either an update about the parts or a refund, they suddenly changed the total price to $245 without my authorization. When I tried to find a reasonable compromise by asking to simply pick up the physical battery that my deposit had already paid for, they flat-out refused to hand over the part, accused me of blackmail, and threatened me with their "legal team" just for asking for a fair resolution. They effectively kept $105 of my hard-earned money and did absolutely zero repair work and kept the parts. UPDATE: I took my laptop to a different, honest repair shop for a second opinion. It turned out this shop's diagnosis was completely wrong. The laptop didn't need a new battery or a new charging port at all--it literally just needed a new charging cable. The second shop fixed the issue within a single day, while this place wasted three and a half weeks of my life and stole my deposit. Avoid this shop at all costs! They will misdiagnose your device, ignore you, hike the price without your permission, and threaten and accuse you if you try to hold them accountable.

From the owner: We are experts in Micro-soldering, motherboard repair, and repair of all types of damage, including…read morewater or liquid damage to devices, cell phones, tablets, iPads, MacBooks, screen replacement. our best presentation is the reviews of hundreds of satisfied customers on our Google maps page.

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LQ Mobile Experts - Micro-soldering

Micro-soldering

LQ Mobile Experts - Accessories and devices of all models

Accessories and devices of all models

LQ Mobile Experts - We are on the second floor

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We are on the second floor

Total Wireless

Total Wireless

5.0(1 review)
0.7 mi•South Orange Blossom Trail / OBT

We are visiting from Australia and needed to get our iPhones working in the US just for the 6 weeks…read morewe are here. In past experiences, this has always been an ordeal, often requiring trips to several Verizon stores before finding someone who could actually help us with setting up a suitable plan with a US SIM card. So we were expecting the experience to be just as arduous and painful as it has been previously. We were so lucky to have encountered Chris A at the South Orange Blossom Trail location in Orlando. He was extremely personable and knowledgeable and helped us get the exact plan set up that we needed, while also making us comfortable that we were getting the best deal. We also wanted to purchase baby headphones for our toddler daughter to wear on our overseas flights, and although the store we visited didn't have them in stock, Chris took it upon himself to drive to another Verizon store to pick up the exact ones we needed, in the size and color we wanted! We were so blown away with the impeccable service he provided. We hope he can help us again next year when we visit next. If you have any specific/complex cell phone/tech needs, or just want a friendly person to help you and answer any questions you may have/explain everything clearly, don't hesitate to see Chris A, he's amazing.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Orlando, FL. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Cricket Wireless Authorized Retailer - mobilephones - Updated October 2026

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