I asked for a repair on my back glass on a new IPhone 16... they assured me it would be authentic…read morewhen it wasn't and the sides of my phone were scratched and camera lens fell off. I now have permanent damage to the back of my phone and they even asked me to play another $110 dollars to fix it after I had already payed $150. Surprised they wouldn't fix it for free after they blamed their mistakes on me "mishandling" my phone when there was no damage except for the lens. It was the glue and poor repair that caused my phone to break. Not very trustworthy/reliable... if you break the back of your phone just go to Apple to avoid the mistake I made.

From the owner: Don't let a shattered screen shatter your day: Our iPhone screen repair will have it looking like…read morenothing happened.

These people have no idea what they are doing. The manager sits at a desk, and the staff have to…read morecome to her for everything. It takes at least two people to handle any transaction. They screwed up our account, and now we can't even get the bill to come out properly. I challenged the assistant manager on something he said, and he told me, "I don't have time to argue something as petty as this." My advice..,don't ever go there. That's why their reviews are so low.

Hey, I normally don't do bad reviews however it's 2:29 in the afternoon on Wednesday go to the…read moreestablishment and only to find out that they're closed with the sign on it. Be right back at 3:15 something like that. really you're gonna close in the middle of the business day.

Rodney, the manager, can diagnose and repair anything even when you are told it's impossible. I've…read moreworked with him on 3 repairs and each time, it was completed promptly and perfectly. His team is thorough and so patient with walk ins.......We are so lucky to have him at this location in North Naples!

Jeffrey was wonderful. The back of my phone was broken - camera too. Had insurance thru my carrier…read more Had one week between carrier appt and uBreakiFix to have the repair completed. There's a whole row of places to pop into nearby. Whole repair took like 30 minutes, considerably less than expected. TY Jeffrey!

I broke a lens on my iPhone. I called ZAGG. Waji picked up the call. They had the correct lens…read morein stock and he gave me a quote. After I called UbreakIfix. They too had the part but the quote was $20 more plus they asked for 2 hours to fix it. I went to ZAGG which was also a better location for me. Waji was very friendly and my iPhone was repaired in 10 minutes. I highly recommend ZAGG for phone repair.

From the owner: ZAGG Coconut Point is a leading retailer of the best tech accessories and mobile solutions in…read moreCoconut Point, FL. We have helped our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones! Broken InvisibleShield? Why wait for your claim to be processed through the mail when you can visit your local ZAGG store? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Coconut Point can process your claim and replace your broken screen protector on the same day!

Staff lied to me about it being past 4pm deadline to transfer date to new iPhone I purchased. Said…read moreit would happen automatically the next morning. Went to another Verizon store and they said Coconut Point lies about that all the time to get people out of the store.

Made an appointment for the purposes of switching our service to Verizon and buying new phones…read more We were helped by several patient staff members, and accomplished our visit purpose. Our only beef: when Verizon notified us of our first and subsequent monthly bills it was no where near to the quote we had subscribed to. This necessitated another trip to get that straightened out.

My iPhone 11 Pro lightning connector was no longer charging from the connector so I took it into…read morePerfect Phone. They said it would be ready in an hour. I picked it up later that afternoon and it now charges perfectly using the connector. I really appreciated their swift service and will be back when I need a new phone

From the owner: Perfect Phone is your go-to mobile repair shop for fast and reliable service. We fix phones in just…read more20 minutes—no long waits, no hassle. We also sell a wide variety of tech including iPhones, Samsungs, iPads, and more. Whether you need a quick repair or a new device, we’ve got you covered!

Today was the second time that I was in the store. Both for the same reason but different head…read moreset to be sinked. Your Sales Person did it the first time but I realized I only had the box and would have to go get it. When I cam back almost 6pm, this Character (Black Gay Guy, stated "We only fix phones here AND DON'T DO IT AGAIN! Thoroughly appauled at this direspectful idiot, I said nothing. He fixed it, I left! but this IS NOT CUSTOMER SERVICE and he is definitely creating a dangerous work place. The next customer in line stated when I asked if he heard what the Sales Person had said ( I repeated it), he had walked away to answer the phone, Offered to pop him in the mouth. Check your cameras! Your website clearly states: Speakers & Headphones

I got my Macbook's battery replaced here 2 days before I moved out of state. Battery works fine but…read moreas soon as I got it back from the place, the trackpad didn't work properly, and the screws on the bottom of the Macbook aren't even screwed in all the way. I couldn't bring the laptop back because I obviously moved away. Recently the trackpad has begun bothering me so much.

Terrible Billing & Service! Made a return for modem and they lost it. Instead of billing me they…read moresent me to collections. Will never do business with this company. Avoid there services. Use Verizon!

Zonya was a great help! Very quick and efficient and super informative. Honestly haven't had a more…read morepleasant visit.

They really need more employees! Bathroom was icky but the GM Scott was very helpful and a beast…read morecarried out chair out to the truck and opened my door for me!!!

Rudest sales associate I have ever encountered. Spoke with manager who was not much better.read more

I'll keep my rating similar because I do appreciate all they did for me with water damaged phone…read moreand getting everything over to new phone. But wanted to update that a few days ago (7 months later) , I got an email from apple stating activation lock is requesting my password for that old phone. They never gave me my phone back and said they give them to a company to dispose of phone. I did call to ask why I'd be getting this and he just kept telling me there's no way they got the phone on and that's all he can tell me. Told me told call Apple, I just don't know what they'd be able to tell me? He got kind of defensive because I was asking why I would get this email. I was just trying to understand it. I got on iCloud and set to erase if it's ever turned on, just hoping it's enough that they don't get any information off that phone, seems like someone's trying to get into it (even if not turned on). I'd ask to keep old electronics and destroy yourself. Writing this here just so owner knows this happened, especially if the company they are using isn't supposed to be doing anything with these phones besides destroying them.

With only a small handful of techs working, they stay busy, but they're never TOO busy to take care…read moreof your issues. Plus, all that busyness comes with a great deal of experience. I've found Experimax to be THE go-to people for the area. They're trustworthy and knowledgeable, having never steered me wrong. The prices are on-par or better than I'd expected on a few different occasions. They work with Macs and PC's, along with phones. I'm super glad they've been there for me.