A read the negative comment but I went anyway, to my surprise , while I was signing on , a girl…read moreoffer me to help and the transaction was done in less than 15 minutes. I swap a wi-fi modem.

I tried to get my phone unlocked and he smirked. He could have…read morewritten down the place i have to pay to get it unlocked

I'm leaving a 2-star review because my experience at this shop was very disappointing and…read moreconcerning. I brought in a non-working PC that we had been working on, along with some extra parts I had on the side. The technician asked to look at the extra components, and I agreed. While he was handling them, he used sleight of hand to take the most valuable part--the CPU--without paying for it or acknowledging it. On top of that, he also appeared to be trying to hide the box containing the rest of my parts among his own equipment, seemingly hoping I wouldn't notice. I had to stay alert just to make sure I left with what was mine. My biggest issue is trust. If you're running a business, you cannot be taking items from customers and pretending you're not interested just to keep them. That's not just unprofessional--it's dishonest. Additionally, the pricing for simple work felt excessive. I strongly recommend others to be very cautious of your valuables if you choose to come here. (Not recommended) but as an official customer , i will warn others and be fair to the community by telling them what experience I had myself. Whats fair is fair. I Will remove all feedback as soon as issues result. All please ask for is my intel i5 CPU back. It had a lot sentimental value to me, as it was my first build. Hope this helps anybody that reads

On this valentines Day I had to deal with a broken iPhone 15 Pro Max back screen. Angel the owner…read moreof EP Electrocenter is an extremely gifted electronic wizard. He specializes in repairing iPhones, computers and game consoles. Many other shops in El Paso refer jobs to him as he is a trusted true expert. My experience with this shop has been very positive with a can-do attitude and a keen ability to repair and upgrade computers and fix all the problems you can imagine with iPhones. This is definitely the place to go in El Paso for all electronics fixes!

We arrived at the beginning of the business day. The representative was polite and knowledgeable…read more I had been on online & phone help for a couple of days. It took him about 10 minutes to solve our problem.

Comes and no one greeted us. Sat for almost 30 minutes with out an "I'll be right with you" or any…read moretype of check in. Feels like if you don't speak Spanish they are not friendly. They also lie to get you to buy new items and bill the hell out of you.

I went yesterday to the store, almost closing, and Marc Miller was so attentive, especially with…read moregreat customer service and GREAT PATIENCE, finding out that he doesn't know how to speak spanish, he took the time to transfer everything to the new phone. Very fast, great multi tasker!!! Recommend to everyone to go with him!!!

From the owner: Visit the T-Mobile store in El Paso and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1831 N Zaragoza Rd Ste 101 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I had to make an emergency Genius Bar appointment from my hotel room landline when my iPhone…read moretotally overheated and would not work on my trip to El Paso this past May. I could not call in or out, and I could not text or receive texts at all on my iPhone, which is why I had to resort to my hotel landline telephone when everything else failed. The only device that worked and did not overheat from the intense Texas heat was my MacBook. So at least I could still connect to WiFi and go online within my hotel room to connect to an Apple rep. Unfortunately, everything that could possibly go wrong did just that on this particular trip :( ! The Apple rep walked me through all the troubleshooting videos on the Apple website. But when those still did not resolve my iPhone failure issue, she helped to schedule a Genius Bar appointment for me at the one and only Apple Store in El Paso, located at the Cielo Vista Mall. I have to admit that it was quite a project for me to print out maps from the hotel lobby computer and printer and to get to the Cielo Vista Mall the old-fashioned way (without a functioning smartphone navigation system, and without being able to use Lyft or Uber Rideshare because my phone was not functional). But I had no choice :( ! Unless I wanted to ask the hotel front desk to allow me to use their landline to call a cab to my hotel. All I can say is thank goodness I stayed in a hotel this time, and not an Airbnb. Otherwise, I would have been totally screwed with not being able to use any landline! Fortunately, once I got to the Apple Store at the El Cielo Mall, an Apple employee named Raymond helped me right away with the Genius Bar appointment that the online Apple rep helped me book online. Both he and Manny troubleshooted the overheating fiasco that my iPhone went through, but also pointed out that some of the navigating apps might have glitches, which could have also led to my iPhone becoming non-functional (besides the intense Texas heat). They were so friendly and helpful, and they really helped me get my iPhone back to where it was before by using their diagnostic troubleshooting tools :) ! However, they advised that all I could really do when any smartphone overheats is to try to cool it down. But if all else fails, and if my smartphone reaches the point of no return in regards to trying to cool it down and recover it, I may need to send it in for repair or purchase a brand new iPhone altogether. Hopefully, this doesn't happen to me again when I'm on a trip! But I have to admit that their exceptional customer service truly made up for my horrible traveler nightmare that I hope no one would ever have to go through!

Not having a phone in stock is not the problem, the problem here is the poor and unfriendly…read morecustomer service. One salesperson was standing around, and when I made eye contact and moved towards speaking to him, he froze. It was evident that he was having a bad Friday. His attitude was awful and just not nice overall. When he told me that the phone I want is not in stock. He did not bother to look online to tell me if and when a new shipment would arrive. His demeanor and tone was negative, and he had a tone about him. I'm going to look at buying my new phone online or at the Verizon store. I do not want to return here. Sad.

We initiated service with a somewhat bad experience from worker Pablo…read more The following day Omar, Jenny & Gabriel Vargas all went above and beyond to help make the transition from T-Mobile to Verizon better. Process was bumpy but their customer service made it all better. And were able to transfer 7 lines. Would definitely recommend this location. They were quick to help fix and make experience great.

My wife went in to buy screen protectors and cases and I still haven't received receipt. I'm…read moreanxious to see the discount the lady did I would get with multiple items purchased. 308 isn't a discount

I got the new fold phone and had a little problem with translation on the phone i went there for…read morehelp how to get it back on my phone two young ladys helped me it took them about 20 minutes or less and they got it done thanks alot for excellent service

Worst customer service!!! This store is making the franchise look bad. Been here several times…read moreservice is slow. There is no way of keeping track of who arrives in what order so customers are literally fighting trying to figure out who is next.

Look man I haven't stepped into a store in months (other than the occasional walmart visit either…read moreearly in the morning or late at night to get necessities. So Best Buy's curbside pickup is by far one of the best that we have used. They are impeccable as far as timing and quickness and best of all is that they are the nicest so far. Smiling and thanking you for your purchase where as most places (I'm sure it was cause they are busy) they seem like drones just dropping stuff off without even looking at you. kudos to best buy on their customer service and I hope to one day feel comfortable to actually shop in there again!

I purchased a Refrigerator and a Gas Range I paid for hoses and the delivery and installation all…read moreat once cash. They set up a delivery date, and everything was okay until the installation. The person that came to install stated I needed a different connection for the Gas range, and he didn't have it with him. I am not sure why if they specialize in delivery and installation. I stated to him; okay I can go buy it since I am 5 minutes away from Lowes while you install the refrigerator or you can come back to install once I have purchased that other adaptor or connector for the GAS. He then stated no it's okay I can make this one work but keep this one in case you need to call someone. If he was completing the installation, why would I need to call someone? He then stated he made it work and everything was working just fine according to him. Well about 2 hours later my elderly mother entered the kitchen and the whole kitchen and living room smelled of GAS. He knew he didn't connect the gas correctly and didn't have the right hardware or connector, and how can a person do that. He could have killed my family and myself. THIS IS A GAS DANGER not just some little issue. He could have blown up my home. and the worse thing is he knew and didn't care to put my family in danger. THIS IS UNACCEPTABLE!!!!! AGAIN HE COULD HAVE KILLED MY FAMILY!!

I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was…read morethe greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

Recently visited while in town for business. This little shop was really cool and not too far from…read morethe convention center.

From the owner: We Fix Phones is more than just repair. We also buy and sell used phones, provide prepaid cellular…read moreservice from one of eight major brand vendors, offer a wide array of all the accessories to make your electronics more functional, and serve as your everything electronic knowledge center.