The best service and price and always have deals last time I bought simple mobile package .read more

I went to this store for a new internet provider, ended up getting phone service and a new phone…read moretoo. What struck me as odd was, not getting any of my monthly charges in writing. When I enquired the customer service rep told me she couldn't provide one but told me what my monthly bill would be. After paying for activation and an additional accessory for my new phone. No receipt was provided. I assumed The receipt was in the bag and realized when I got to my car there was no receipt so I had to return to the store to request one. Now that I received my first bill from T Mobile it is much higher than what I was told initially. I don't appreciate what this sales woman did and will never return to this store. I just wanted to warn new customers about this practice at the store.

Great staff and vibe in this amazing tmobile store in Weston. Go see Gaby and her staff to get the…read morebest deals

So...my husband's phone conked out Saturday morning and because he needs it for work, we had to go…read moreon a Saturday night to get it replaced. We remembered there was an ATT store on Weston Road (same plaza as Lucille's and the nitro ice cream place). This is an ATT authorized dealer, not a corporate store so the up sale pressure was definitely not the same. We walked in at 7:15pm. One would think that they close at 8pm and they'd try to rush us out...nope. We didn't leave until 8:45pm. Picking out the phone was easy. Getting the credit for the phone we were turning in was not, only because my husband's phone had damage to the digitizer so it was going bonkers. The 2 members of the staff worked on getting the phone to reset so they could take the trade in. Because of their efforts, we were able to get the $20 for trade in and the $180 that Samsung & att were offering. Not once did we feel pressured to spend more money (like we do when we go to an ATT store) and we also weren't rushed out the door. They just worked with us, on a Saturday night, until we were done. After we left, my husband realized he forgot the memory card that was in his old phone. He went back when they opened and was able to retrieve it. All in all, this was a great experience and I would definitely go back next time I need a phone.

I came in to upgrade my phone and the person that took care of the transaction was pretty quick but…read morenot pleasant at all. He did the whole thing while standing next to a counter even though there is a work desk with chair for clients. The store was empty so I don't see why standing was the best option but nonetheless it was pretty quick (15 min max) They didn't have the phone i wanted to they shipped it to my house and I needed to return the old phone once I got it. I came back in for the return and two employees were sitting (one behind the desk and the other one in what would be a Client chair) The guy behind the desk got up and grabbed my phone and once again I was left standing there. The other guy didn't even look up from his phone. They told me I had to bring the phone to UPS which wasn't mentioned the first time around. He also told me they were out of boxes and I had to see if UPS would give me one. All in all the process was pretty quick but the customer service was subpar.

Tatiana was amazing! I dropped my phone and she was able to get it fixed the same for me! She was…read morepolite and knowledgeable about it all! If something happens again I will be back!

I've been to Techy multiple times for different repairs on my son's iPhone, including for a battery…read morereplacement, broken screen, and later what is referred to as "touch disease" (unresponsive screen), and they've been outstanding every single time. The staff is very friendly, professional, and attentive. They really listen to your concerns and take the time to make sure everything is fixed 100% correctly. I especially appreciated their precision and commitment to getting the phone working perfectly again. They clearly care about customer satisfaction and stand behind their work. I would without a doubt definitely recommend Techy to anyone who needs phone repairs of any kind.

Um, I called to check stock and not only didn't they pick up, it went to generic voice mail…read more.. 90% of customer service is just showing up and that doesn't seem to be an option there.

This store seemed to have all of the new Samsung Galaxy phones and accessories which includes…read morecases, stylus pens, ear buds, lap tops and tablets. The Galaxy Z Fold6 512 GB for $2K was the most interesting phone in the store. Due to the folding issue, the case covers offer very limited options. This store is super clean and the inventory was neatly positioned on the display tables.

DO NOT recommend this business, they are a rip off, and do not deserve the loyalty of the city's…read moreresidents. They have very poor manners and customer service!

Diego went above and beyond excellent customer service…read more A++++++++ Service CUSTOMER FOR LIFE!!!

Used to take my iPhones here. Need a battery replacement. Called multiple times yesterday and no…read moreone picked up the phone. Yelp said they open at 10 am today. Stayed until 10:10, called a different phone repair place and they picked up right away, so I'm going there instead.

Frank and Kevin were less than helpful, argued about a return (unopened with original receipt)…read more There is no return policy posted on the receipt and had to be pull from being behind the cash register - not visible to customers - period. I spent over $100 on accessories here but never again. You're better off ordering from Amazon: quicker, easy returns/exchanges.

I went there to upgrade my family's iPhones, but the salesperson was extremely undertrained on…read moreiPhone and Apple procedures. Firstly, I received iPhones that were already opened (which I didn't care too much about since the phones appeared to be new and working). Long story short, one of the phones fell short in storage, which is why I returned it the very next day. When I returned it, I was told to pay $50 because the box was open (even though I received it already open and there were sharpie notes on the box as proof!). Anyhow, since the salesperson seemed very unprepared and unwilling to discuss it with me, I decided to proceed with the return. When he took the old phone, he went directly to erase all data instead of following the usual procedure to unbind the phone from my Apple account and unpair Apple devices on the Find My app. I expressed my concern, but he just said it was not necessary. Now, as a result, my Apple Watch can't be paired with the phone that I kept since this person never unpaired the returned phone. I am very, very disappointed.