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    RR Electronics

    2.0 (2 reviews)

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    2 years ago

    Helpful 4
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    Love this 2
    Oh no 0

    4 months ago

    DO NOT buy from electronics store in sawgrass mall, they don't offer returns only EXCHANGE

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    Best Buy Sawgrass - USES CHEAP STIGMA

    Best Buy Sawgrass

    2.2(131 reviews)
    0.7 mi
    •$$

    Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

    1 STAR CHECK THE BOX BEFORE YOU LEAVE THIS STORE BECAUSE MANAGEMENT WILL NOT HELP YOU…read more I purchased a very expensive Sony 35mm lens from Best Buy for store pickup. When I got home and opened the box, the Sony lens I paid for was NOT inside--instead, there was a completely different, inexpensive Sigma lens. I immediately drove back to the store, already shaken by what had happened, thinking surely they would be just as concerned as I was. I was wrong. The manager was rude and dismissive and initially tried to send me away, telling me I needed to call Best Buy's 800 number and that they would have to handle it and send me another lens. I was honestly in disbelief. I had just been handed the wrong product by THEIR store, and now I was being treated like I was the problem. I refused to leave and called Best Buy customer service myself while standing there. When I finally reached a live representative and explained what happened, he was appalled and told me the store absolutely needed to help me. Once the manager realized I had Best Buy customer service on the phone saying they wanted to speak with the manager, suddenly her attitude changed and she said, "Of course we're going to help you." You can hang up with them. I genuinely felt like I was in the Twilight Zone. I was never rude. I was visibly upset, and instead of showing even a little empathy, the manager looked me up and down from the minute I walked and treated me as though I had the audacity to come in asking for help. At one point I actually said, "If this happened to you, wouldn't you feel the same way?" She did ultimately give me the correct Sony lens, BUT even handed it to me with an attitude that made me feel like I shouldn't be getting it! I wasn't asking for a favor, a discount, or anything extra. I was asking for the product I had already paid for why is that an issue. Obviously mistakes happen. What matters is how a business responds when they do. Finding the wrong lens in the box was bad enough. Being treated this way by management when I came back for help is what earned this store one star. Someone needs to reach out to the store managers and retrain and/or explain how to handle such situations. After this experience, how am I supposed to trust buying another expensive piece of equipment from Best Buy? Absolutely unbelievable. Attention fellow photographers and anyone buying expensive electronics, think twice before going to Best Buy especially the sawgrass Florida location!! Management PLEASE DO BETTER! I hope the situation doesn't need to happen to you in order for you to understand that you are there to help customers, that is a big part of your job in the store, to help. Finally for the "customers" who apparently purchase expensive items and do the "swap & return" CAN'T BELIEVE HOW LATE IN LIFE I'M LEARNING THIS and don't know how you got away with this unless it was an inside job. I hope you get everything you deserve which is the same trash you put in the box and returned.

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    Best Buy Sawgrass - Entrance

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    Best Buy Sawgrass
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    E-BIKES

    Bose Factory Store

    Bose Factory Store

    3.7(9 reviews)
    0.1 mi
    •$$$$

    What a joke Bose has become. I bought a 300 Sound Bar. In June 2023, the first time it broke, it…read morelocked up downloading an update. After spending time on their website looking for a service center, I went to the nearest address listed, and it was gone. They closed all those service centers, which are still on the Bose website. Finally, I sent it for service, and it came back. It worked for a total of 4 months. Now, the second time it has malfunctioned it started shutting the home theater down every twenty minutes. The Bose website is the worst for customer support. Telephone support is no better. Bose has become an embarrassment. What I have gone through with this defective product is absurd.

    In a nut shell: this is a base outlet where you can get deals found no where else…read more If your going to buy Bose or looking for something audio related and seek quality, this is the place to come. This is an outlet location so there's a demo for every product and your going to find sales here that you won't find online. I also come here because this is where they send the older products to be sold at a great price. My boyfriend had a pair of beats headphones and had tried to sell me on them. I've grown up with Boes and was not impressed with the quality and shocked they could get away with charging what they do for them. Finally, and I mean only a few months later, the beats died (shocker, lol), & he was in need of a new pair of headphones. I insisted he get the ear buds from Bose and dragged him to the store to see what I was talking about. It was love at first plug in. We tried literally every type of ear buds they had and settled on the sound true ultra. The clarity is second to none, bass is excellent, & the patented noise reducing ear tips drowned a out everyone in the store and mall. Love them!

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    Bose Factory Store
    Bose Factory Store
    Bose Factory Store

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    OneClick Sawgrass Mills

    OneClick Sawgrass Mills

    2.4(29 reviews)
    0.2 mi
    •$$

    ATTENTION PLEASE READ BEFORE GOING‼‼…read more THIS PLACE IS A SCAM THIS PLACE IS A SCAM THIS PLACE IS A SCAM To summarize, they don't tell customers the truth. They try to get you for every penny they can. And honestly should not be authorized with Apple. If you have any Apple problems or want any repairs done I suggest you to just go to the Apple store. They finessed me out of $65 and tried to finesse another $500. So I set an appointment to get my MacBook battery replaced at this OneClick location, seeing that It was listed as an authorized business with Apple. I get there and told the employee that I had an appointment to get my battery replaced. After a couple of questions he told me that they had to run a diagnostics and that it would cost $65 but it'll go towards the repair cost. I told him that I saw on the Apple website that a battery replacement would cost around $129 so that means I would have to pay around $70 for the back end cost because the diagnostic was $65 and that'll go towards the repair right? He said yes. Eager to get my laptop fixed I agreed and left my laptop with them, gave them my password and everything. They said they'll call me when they get the results. 5 hours passes and still no call so I decide to call them. They answered and told me The results came in,(wait for it)............................ I had to replace my battery...... The technician told me to replace my battery I would have to replace the whole top half of my laptop (casing, keyboards, etc) costing me around $500. I was livid. I told them f that and that I'm coming to get my laptop. Once I got to the store i found the guy who helped me out in the first place and I asked him why did they not say any of that upfront knowing that I came in to get my battery replaced. The guy says sorry I'm not a technician just a sales associate. Then I asked why would you even have to replace the top half when I seen videos on how to replace the battery for my laptop and all you have to do is move the speakers around? Caught off guard he replies "the technician just told me to price it down to $200 because your laptop is one of the last ones they didn't solder every piece together and that we could just replace the battery itself." Then I asked do you even have the battery in the battery back? He replied "no we would have to order it" Not only were they trying to scam me but they couldn't even have replaced it the same day and knew it but said nothing.

    They are closed at sawgrass mall When googled they still…read moreshowed up but store is gone!

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    OneClick Sawgrass Mills
    OneClick Sawgrass Mills
    OneClick Sawgrass Mills

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    International Electronics Superstore

    International Electronics Superstore

    1.4(10 reviews)
    0.4 mi
    •$$$$

    THEY ARE THIEVES!! I bought a pair of binoculars that were supposed to be an offer for $212 then…read morethe same binoculars on Amazon or other local are between $50-60. When I complained they didn't give my money back and security agents were called when I started sharing my experience with others so they could keep taking advantage of tourist!! If I could write 0 stars I would but is not possible

    Don't walk, run away! Complete thieves (and watch out for that no refund policy!)…read more Background, I'm a chief technology officer and photography enthusiest. My mother needed a memory card, and didn't want to "bother me". She has a mid-range DSLR and requested the fasted card possible, not wanting more than 4GB of storage. They sold her a class 4 (this is a very low speed rating) microSD card (used for cell phones, not high end camera's) with an adapter so that it would fit her camera. The kicker? They charged her $30 for the privilege. For comparison Best Buy (and I don't usually shop at best buy - just a local source) has a 32GB microsd (sized for apples to apples) Class 10 UHS-1 for $29.99 (provided wrong price of $32 in previous review). The card my mom got? Retails elsewhere and online for around $5. So not only did they rip her off, they sold her something she did no need/want/ask for. When she stopped by and asked me how to install the microSD card into her DSLR camera (about that . . . ) I told her to return it. Wrong card, and damn slow rating at that. It was then that we noticed the no returns clause on their receipt. Thieves. PS: Mostly the same review I just posted on Google's review site, so if you see it there, yes that was me. No I'm not a shill, just pissed and warning every one about what to expect. PPS: I've been using yelp for years and have never taken the time to write a review. Its sad that my first review isn't to applaud a fantastic experience but to instead warn unsuspecting consumers...

    RR Electronics - electronics - Updated October 2026

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