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    Verizon

    1.9 (33 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - Verizon

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    1 year ago

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    Verizon S.

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    4 years ago

    Helpful 2
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    7 years ago

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    Verizon Customer Service

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    3 years ago

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    Verizon S.

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    3 years ago

    Helpful 1
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    6 years ago

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    Verizon Customer Service

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    3 years ago

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    10 years ago

    Helpful 2
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    6 years ago

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    Verizon Customer Service

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    8 years ago

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    Verizon Customer Service

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    8 years ago

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    4 years ago

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    Verizon S.

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    9 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    Verizon Customer Service

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    11 years ago

    Helpful 3
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    10 years ago

    Helpful 1
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    8 years ago

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    Verizon Customer Service

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    11 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    Verizon Customer Service

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    11 years ago

    getting help is never a problem at this store in a timely fashion

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    6 years ago

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    Verizon Customer Service

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    10 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    Come see our beautiful, new relocated Verizon store across from the Whole Foods Store!

    Mentioned in 2 reviews

    Read more highlights

    Best Buy - Columbus

    Best Buy - Columbus

    2.1
    (120 reviews)
    $$

    When I walked into the store I was like wow I haven't been here in years and when I was walking out…read moreI remembered why I stop going to this location the customer service experience is the worse not sure how they train or even why they got 100 employees and none of them know how to help ! They stand around and just talk to each other not working ...it looked like a high school all the different groups of employees standing around talking . I didn't purchase anything I walked out fussing saying I will go somewhere else to get help with what I'm Buying

    The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

    T-Mobile

    T-Mobile

    1.0
    (1 review)

    ** WARNING‼ My family was offered a special promotion,…read morewhich was the four line family plan with a free iPhone upon joining. However, it was a bait and switch operation. Upon research, this has been a typical ongoing issue with T-Mobile with deceptive sales tactics just to make the sale. I had to visit multiple locations and spend hours trying to get this issue resolved. Upon being told that I needed to visit a " corporate location instead of a retail " the manager at the Easton location, Ryan Scanlion contacted the original perpetrator, which was the Grove city location, manager Colton was supposed to conduct an investigation with the employee " Colin " to get to the bottom of the lies. Manager, Ryan stated I would be contacted that following Monday and if not get back in touch with him. Of course, every time I have called the store been told that he is not in, so I decided to follow up with an email because I had his personal email address, but however he is still avoiding me after two months. What a shame that they have resulted to unethical practices within their company to make a profit without regards to their customers. As many as you can see, I am Yelp Elite - All Star member and it is my duty to report this matter to the general public as a fair warning. They are NOT recommended, nor trustworthy.

    From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

    Breezeline

    Breezeline

    1.6
    (186 reviews)

    Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

    Breezeline services are very poor. They keep sending technicians on top of technicians without any…read moreoutcome. If you try to contact them via customer support, they leave the chat in the middle of the conversation without resolving your issues. I have to be on with them literally every week trying to figure out why my internet connection is so poor. Its a different answer every single time - your modem needs to be replaced, your area has a outage, our wires were cut, you need an extender, you DONT need an extender, your plan needs to be changed, etc etc . This clearly shows their inexperience. I am surprised they are still in business and have customers. I would rate -5 stars if I could. Your technician told me on May 26th that she would ship me a new modem because I had internet connectivity issues. On June 6th, I again reached out to the customer support for internet connectivity and they said that no modem was shipped and they dont see any such request on my account. I mean, seriously, are we a joke to you guys ?

    Verizon - mobilephones - Updated June 2026

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