We had excellent customer service with Troy. He treated us like old friends catching up. We were…read moreable to look over the products and find deals that works for our family needs. We were able to get the Black Friday deal which started on November 21st, that was a good value for us. Thank you for the great service. We will return.

most worst service ever store manager even worse attitude…read more They put me side service other customers

Terrible customer service. Walked in and waited 20 minutes with NOBODY even speaking to me or…read morethanking me for my patience. 0/10 never coming back.

It was a busy Sunday afternoon and David went above and beyond to help me out. He was really…read morepositive and tried a few solutions until one did the trick. I really appreciate it! Thank you

I'm an extrovert. I love good customer service…read more Being asked NINE TIMES why I'm in the store, if I have questions, if I need any help, and TWICE by the AT&T guy to talk about my phone plan is not good service. STOP. MAKING YOUR EMPLOYEES. HARASS PEOPLE. I just want to browse. The odds of me buying anything go exponentially down with your people hovering aggressively everywhere. Because now I'm trying to look unapproachable instead of actually looking at products! I can't even tell you about prices or deals because I was SO CONSCIOUS of all the swarming employees. We were standing in a triangle, backs out, having an ACTIVE conversation, and someone interrupted. We said no thanks. THEY KEPT TALKING. then I was telling another family member that exact story -- once again in a circle -- and we were interrupted AGAIN! It was funny because of how ridiculous it was and how closely together the interruptions happened. We couldn't have been in the store more than 20 minutes. Had to leave because it was so frustrating I was afraid I was gonna start screaming, lol.

On Friday, November 14th, I ordered a TV online from Best Buy. When I arrived to pick it up, I…read morerealized the TV wouldn't fit in my truck, so the sales associate recommended scheduling a delivery. The earliest date available was Monday, the 17th. I also learned that Best Buy offers TV installation and mounting for an additional $179.99 -- which felt expensive, especially since I already have my own mount -- but I went ahead and paid for it. I was promised delivery and installation by Tuesday, November 18th, no later than 3 PM. After 3 PM, I received a call from a Geek Squad electrician informing me that he was out of the area, very behind schedule, and would not be able to complete the installation until later in the day or first thing the following morning. I had already taken off work and cancelled a scheduled appointment to be available for this install. Considering the money I paid and the time I lost, I am extremely disappointed. This was my first purchasing experience with Best Buy, and the service I paid for was not delivered. I attempted to call for support, but after being transferred multiple times, my call was dropped, and I never received a call back. No customer service, no resolution. Given that this service was costly and not fulfilled, I am requesting a discount on the delivery and installation fee or a full refund. This experience was very disappointing, and I will not be using Best Buy's delivery service again. Delivery Order #1125318213027 Reference Number: 57719092840201

I been here and the wait time was the worst, I really don't not want to go back , but my husband's…read morephone needs to be upgraded and I would hate to wait over 4 hours like I did before. I hope it doesn't take that long again , they treat you like you have nothing else to do , it is COVID out here ok . Do my service and do it right and let me go , please. They act like we getting free food. I hated my experience. Your wait is over a hour or more long . Then when you see someone they make you wait like it's there lunch break or something. Oooo I hate to go.

Warning do not shop here. Kevin will lie to you to get a sell. I bought a phone from there and…read moreafter having it for a month he told me I needed to bring it back that he made a mistake that I had to pay 280 to but the phone. He has also told people that the owner makes him lie about people's Bill's to get sells. Please beware of this store. Worst store ever.

I had a tablet yesterday. But The tablet didn't work 4G…read moreLTE. So I stopped by that store today. They made me happy, because do kind service until fixed my tablet. This place has great service :)

I asked Marlin to transfer everything from old to new cell phone. It was my wife phone. So, at the…read moreend, she checked carefully the result. No questions so far. Thank you, Marline, good job! The office was clen, cool and NO waiting time for service! Andy Perlin.

Great place very fast and efficient clean place as the guy says it will be done in 20 minutes. It…read morewill be done in 20 minutes.

I had my phone repaired at CPR with an after market screen on 10/5. I was told the screen had a 90…read moreday warranty at the time. The bottom of my screen started turning black on 10/16. When I took it for repair on 10/17, the employee looked for damage to the phone which he did not find. He then said tbe warranty did not cover black spots. THESE PEOPLE ARE CROOKS!!!! Find another repair shop!

5/6/2025 David and Ivan were great. My battery was replaced…read morein less than 20 minutes and I had a nice conversation with David. He has been there 15 years. He was extremely helpful and gave me a new case for my phone. He told me the Samsung A models were built to be discontinued in the future and it would be best if I were to get an S23,24 or 25 when/if I decide to get a new phone. He said the A models only last 2 years which is correct. He told me I could bring my old phone in and transfer the data from it to my current phone or if I wanted to wait until I got a new phone, they could transfer the data to it too. Said it would take about 30 min and cost maybe $65.00.Love my new case.

Service and product quality were great!!! I really reccomend this repair shop!!! He explained me…read morevery kindly and suggested good options.

December 10, 2025…read more Isaac J. I think sincere review of my business will do! When you. I didn't render any services to you so what are you reviewing? I just told you toes of parts available you can fix by choice and you iphine 13 no logo how it would look. Your phone is iphone 15 pro max how can I fix 13 on q5 pro max?? You don't have money to fix Apple logo parts so I don't no what you're review ??? + +The message above was left in response to my three star review of Ike phones. I was asked to set an appointment on Sunday and after saying I could not make that time would it be possible to repair my phone on Saturday. I was told you could do next Saturday after 12 noon. I left you another text message and said I could make it on Sunday after I had shifted some things around and you stated you had already replaced my appointment and asked if Monday at 4pm would work for me. I responded with yes, that would work for me and asked if there was any earlier time. You responded with yea, I am trying to avoid double booking What color is your iPhone 15 ProMax? I responded grayish almost blue tint, maybe natural and then I checked my purchase paperwork and responded blue titanium. You did not respond to any of those messages and I arrived at your business at 3:56 pm on Monday to a locked door. I sent you another text message which you never replied to and then called the number on the door explaining I had a 4pm appt and no one was in the business and the door was locked. Your response on the phone was you were working on a phone and would be there soon. I thought in spite of the above actions a three star review was fair you never once apologized for not being at your business for the appointment or making me wait. Then you send me the message above saying I don't have the money to get Apple logo parts. The truth was you wanted $20.00 more than someone who would fix my phone in 45 minutes the same day with Apple logo parts and I would not have to wait another day for you to fix it with the non logo glass or maybe longer if I wanted the Apple logo glass. I was trying to be nice and I thought a three star review was fair considering the treatment I received. You obviously disagreed from the message you sent me. I think this review is very accurate and you are correct you did not render any services. Instead you chose to insult me and say I could not afford to fix my phone. I gave you three stars because I know everyone has off days.

From the owner: Cracked Screen? Dead Battery? We Fix It Today! IkePhones…read moreprovides fast, affordable iPhone & Android repair in Gwinnett County. Same-day service, quality parts, and warranty included. We fix your phone on the spot. We come to your location, home, work or office, anywhere. Walk-ins welcome!

Best customer service I've had in ANY business in a long time. 12/23 manager, guy, spent time on…read morephone with provider and helped me install new SIM card at courtesy discount, took my monthly payment, and explained whether or not an upgrade to my minutes would be feasible, would be a value. I asked for the info. The lady there too greeted me and seemed to offer other customers clear , cogent service when they brought their phones and questions in.

From the owner: Switch today & enjoy America's largest 5G network.read more

Good people. Not sure the past reviews but solid for me…read more Bought a screen protector for my phone. It was the wrong one. Came back the next day they didn't have the right one. They told me to come in two weeks. I was skeptical but whatever. I come back two weeks later. Guy remembers me and installs the right screen. Didn't look at the receipt just took care of it. Solid people.

Beware ! Don't fall into scam…read more This feedback is to save future customers into scam and lies. They overcharge you They use cheap quality of parts which did not last long. They promise for 6 months or 1 year warranty but you won't get this in return and when you go back , they don't honor their words. This shop is full of lies and mistrust which has no honor and dignity. Beware! Don't fall for this scam. I am sharing this feedback to help future customers avoid being misled. * They overcharge for their services. * They use low-quality parts that do not last. * They promise a 6-month or 1-year warranty, but when you return with an issue, they refuse to honor it. This shop operates with dishonesty and broken promises. There is no trust, accountability, or professionalism here. I went here for an iPhone 14 Pro Max screen replacement. Our original plan was to get the repair done at the Apple Store, but they needed a few days, and we needed the phone fixed urgently. While leaving the Mall of Georgia, we noticed this shop and decided to check with them. The person at the shop promised a high-quality replacement screen and a 6-month warranty (instead of the 3-month warranty from Apple). Based on this, we agreed to the repair and paid $250. Just 6 days later, the screen stopped working. When we went back for the warranty repair, they refused, claiming we didn't have the 6-month warranty in writing. It's true that we didn't get written proof, which we should have asked for--but the warranty was clearly promised to us verbally. After we insisted and explained why no one would pay $250 for a screen that failed in a week, they finally agreed to replace it. However, I had to make three separate trips to the store because they kept saying the replacement screen wasn't available. On the final visit, when they finally replaced the screen, they forced us to pay an additional $100, even though the issue was clearly under the promised warranty. Final words: Do not trust this shop or individuals like "Johnny" (which seems to be a fake name). They make promises they don't keep, use questionable parts, and push extra charges on customers. Save yourself the stress and avoid this place.