kept us there for an hour just to turn in the phone I was trading in. kept trying to upsell us! We…read moreliterally just bought a phone and watch from you and you want to hold us hostage. Go to a different store. Unless you have a couple of hours to spare.

Worst customer experience ever. Avoid them at all costs. I came in looking for a very specific…read moreplan. They said the only way to get that plan was to get this other(more expensive) one first and then the one I originally wanted was going to start the next month. I get home and find out that that is not true. I come back to the store and the manager automatically gets an attitude with me. She says that I was "educated" before walking out with my plan and that she was there when it was being explained. She was NOT there when this was being explained and it was NOT explained. Apparently the plan is only offered online, which she said they are not responsible for telling me that since it is not offered in store. I don't know your name but you are a complete waste of a human being. Maybe change careers if you are going to be so incompetent at being transparent in your business practices.

I waited for an hour to be seen before I finally gave up and left. The manager must be incompetent…read moreto keep so few staff on hand. Would not recommend this place at all.

my phone was eaten by the lawn mower and i've been dealing with finding a phone that could get my…read moreold number on it for like a week and dealt with 10 hours of trying to figure it out and Luis at this T-mobile managed to get me a phone with my number in not even 20 minutes. THE BEST EVER!

Pick up Best Buy orders are the way to go for me. I prefer not to go through the hassle of…read moresearching through the store for what I want or need. You may be waiting for a while depending on how busy they are, however, it works for me. Place your order, park, notify, wait. The in store experience isn't bad for those that want to go in. Typically lots of associates and you can see how the electronic work and look up close and personal.

I received a text from Best Buy stating there was an issue with one of my three large orders…read more Two of the orders included multiple TVs, mounts, hardware, and installation services. The third order included two refrigerators and a set of individually colored panels, totaling around 12 line items. When I logged into my account, there was no indication that anything was wrong with any of the orders. I chatted with support, but all they could provide were the scheduled delivery dates -- no real answers. I decided to leave it alone and checked again about a week later. Everything still showed as "good." Since I needed to reschedule the delivery dates anyway, I was able to reschedule the first two orders without issue. However, when trying to move the third order (the refrigerators), I found I could not reschedule it at all. I contacted support again. The first rep once again could only tell me the scheduled delivery dates -- no explanation. I requested a transfer to someone else. The second rep, when trying to move the fridge order, discovered the order had already been canceled, even though nothing in my account showed any sign of it being canceled. No email, no notice, nothing. The agent then had to manually cancel each individual line item from the order, which took over 20 minutes. (The system was running extremely slow -- for example, when I tried rescheduling, each time I clicked to change a month it took 25+ seconds to load.) After over an hour online: We successfully rescheduled two orders. One order (the refrigerators) was confirmed canceled -- but only because I intervened. Otherwise, I would have sat around waiting for expensive appliances I paid for that were never coming, with no communication or warning from Best Buy. Today, I went back into my account to double-check everything -- and now it's showing part of my orders scheduled for the correct new date, and other parts still stuck on the old, wrong date we just changed. Now I'm forced to go into the store to try to fix this in person -- and based on past experience, that's usually even worse. You typically get young kids who barely know the system, looking at you like you're crazy for expecting them to actually make an effort to fix anything. For a global company, this is a completely inadequate system. It's unacceptable that a customer has to dig, chase, escalate, and physically go to a store just to get basic information and support. Best Buy seriously needs to fix their customer communication, their system performance, and the attitude in their stores.

***BUYERS BEWARE!***This company offered a Groupon deal for $15 for a $30 value off of a repair. I…read morepurchased it on December 18th from Groupon and my Groupon expired on April 18, 2018. I purchased the Groupon to assist with my mother getting her broken iPad glass fixed. My mother has been calling this company for days now only to hear that the phone line was disconnected. She finally visited the actual location of the business only to see that the Gadget Geeks was closed (Google even has the business listed as "permanently closed"). She was extremely disappointed. Before I considered calling Groupon for a refund I reached out to Gadget Geeks via Facebook messenger. I expressed my frustration about the store's closing and having a Groupon voucher that I couldn't used. GG replied back saying "Hi Jemia, We are relocating and we will be closed until April 1st. You can always contact groupon and get a refund. We let them know over a month ago to suspend any sales of groupons related to us." I don't understand why you would have a Groupon deal available and you're closed for months?! And then suggesting that I should just get a refund is beyond frustrating. GG then asks me what I needed repaired and I told them. They said that they could meet me on HWY. 280, repair the item and return it in the same day. The cost, $75. --- While I appreciated the gesture to repair the iPad outside of the business, I was not happy with the price. I paid $15 for a $30 valued discount with Groupon. The cost of the repair was $89. I had checked their website before purchasing the Groupon and before they shut it down. If my Groupon had been honored the cost should have been $59 (plus tax). But whoever the rep was responding for GG clearly didn't understand the value of the Groupon ad and told me, "We are honoring the groupon without redeeming it. Technically with that deal you get $15 off after you pay $15 to groupon, not $30. Let me email my Rep and see if we can even still redeem them." WTH????? Completely baffled by the response I sent a screenshot of the actual ad that CLEARLY states "$30 Value for Glass Repair" (for $15). Their response, "Yes, I know. After you pay the $15 to groupon so you technically get $15 off." WHAT?! This business clearly doesn't understand how Groupon works. I told them that they were incorrect about the Groupon ad. What's the point of buying a $15 Groupon deal and I only get $15 off of my repair. There's NO savings! Then the GG rep told me, "I said that you will be returning the groupon and without even redeeming the groupon I was gonna give you $15 off. Have a good day." WOW. What kind of CUSTOMER SERVICE is this? So I guess you're just going to FORCE ME to get a refund on my Groupon deal instead of trying to make things rights. My final reply was, "The entire point of paying for the Groupon was to receive $30 off. You did not honor your Groupon deal. That is extremely discouraging and bad for business. You have a good day as well." Their response..."*thumbs up*" In good faith I purchased $15 Groupon valued at $30. Only for the business to be closed for the large majority of the 120 days that my voucher was good. And then I was basically told that they would NOT be honoring the deal that they promoted with Groupon. So. Disappointing. :/

I wish I could give them less than 1 star because I purchased a Groupon in November 2017 (that they…read moredid not honor) and left my phone there for a repair and they closed the business without notifying me or giving my phone back . Terrible place, don't patronize!!!!!

Repaired the screen of my elderly mom's old iPhone for $130. Apple Store wanted at least $350 and…read morethen refused to do it even at that price, trying to steer me to a new phone for at least $600. Very satisfied with the service.

Be warned: -price to repair varies from location to location…read more(quoted different at different locations) apparently each franchise individually owned -took phone in for replacement of cracked iphone screen & had to go back because phone speaker not working after repair & did not realized until I was back at home (did not do a quality check to assure service rendered was correct before I left the store -wanted to charge me 15 dollars for a screen saver that I can get online 3 for $6 from Amazon--should have been no charge since I had to remove the one I placed when I arrived home from what I thought was a flawless repair -did not notify me that a similar screen was not available (white) until the iPhone was opened for replacement--at that point I had no choice but to accept what was in stock Bottom line beware of the unscrupulous tactics of this cell phone repair shop inside Walmart on Hwy 280

KnownHost gets top marks!…read more I got so fed up with my Web hosting provider (who will go nameless) that I decided to switch the hosting of my websites, and I'm glad I did! After a careful, thorough search I settled on KnownHost, in part because it's fiercely independent, not part of a big conglomerate, and my experience has been stellar: * Migration was free, fast and efficient, even my tricky legacy apps. * Support has been outstanding, fast and responsive. * Performance has been spectacular. My websites have never been so fast! * Ownership means they prioritize customers, not shareholders. Bottom Line: Premium hosting at a reasonable price point, ideal for those who value quality over the lowest cost. Highly recommended.

KnownHost has been one of the most reliable hosting providers I've worked with. Servers are fast,…read morestable, and consistently outperform what I've seen from bigger "brand-name" hosts. What really sets them apart, though, is support responses come quickly, from real technicians who actually fix things instead of sending canned replies. Migration help was smooth, uptime has been rock-solid, and pricing is fair for the level of performance and service you get. If you need hosting that just works and a team that actually knows what they're doing, KnownHost delivers. Highly recommended.