We have done business with this store for over 11 years. But today, the experience was the worst…read more the rep was dismissive, rude, and disrespectful. I asked a question and asked the question again, and because I could not understand the response of we don't carry or have that accessory, when I bought it there twice.. I was asked to leave the store and would not be helped.. This rep was so disrespectful I told don't every talk to me that way.. Kayleigh you need to be fired.. and yes we will call corporate and yes we will talk to the manager Business Manager you need to contact us Immediately

Went to Verizon today Ty fixed my husband's flip phone. He is an older guy and only needs to use it…read morefor locating his wife while out shopping. Like a walky talky.

Spectrum offered to pay my cell phone for a year then 25$ a month. It works just as well as my 75$…read morea month bill from Verizon

If you show up in person and expect customer service be aware that you have to 'sign in' and they…read morewill call your name. Much like the DMV and similarly efficient. The worst part? There's no way to know about this and you can stand around a long time waiting for someone to enlighten you. My suggestion to whoever is responsible for this business is toFIX YOUR SIGNAGE!

THE STORE EMPLOYEES ARE SO FRIENDLY. They are so nice especially Katie she is so nice and very…read morefunny and has an amazing personality. I loved making conversation with her while I was upgrading my phone and she was so helpful. Matt is also very helpful too. And all the employees have a good chemistry together and they all seem to love where they work. My experience at this store was amazing. I would definitely come back.

Came to this store at 10:05 am.on Thurs, April 30. There was only ONE person there to help…read morecustomers. I was in a line of several people. The lady who had come in first was purchasing something for $40. But that wasn't the worst of it. After all of us had waited for 30+ minutes already, the worker offered the lady an "I help you, you help me" deal, and told her if she'd just take about "10 minutes" to fill in a credit application and get "pre-approved" he would COMP her the item and it would "look good for him" with his bosses! SO WE ALL STOOD THERE WAITING AN ADDITIONAL 10+ MINUTES WHILE SHE DID THIS!!! I hope that this sleazy practice does NOT look good to his bosses! What an awful customer service practice! I could see it if there was no one else waiting in line, or if she could move off to the side and take care of the credit application while the worker helped the next person in lineI could possibly think this was okay if there was no one else waiting in line, or if she could move off to the side and take care of the credit application while the worker helped the next person in line, but that was not the case. Come on t-mobile, you can do better than this!

This company is horrible. We ordered, never received the full order. After contacting them 4 times…read moreI had to go on Facebook to do so. They realize I'm right and in form me two items re out of stock. I choose the same item different color and they informed me they wouldn't grant the same price we were give the day we bought our things. We've chosen to do our business elsewhere. HORRIBLE!

Does not display shipping fee until after you have paid; impossible to reach them to cancel the…read moreorder. I bought something for $3.97, which came up as the total; got a "confirmation" email saying I owe more than $13.00--they charged me for priority shipping, which I did not want.

Fixed a broken laptop screen, replacing the new one when it failed the next day. Great service!read more

Formerly the iDoctor, this amazing service spot was recommended to me by the Geek Squad at Best…read moreBuy. The guys at CPR (Bruce, Chase & John) have patiently helped me save my iPad's life many times!!! First I had a charging problem that, just like taking your car to the mechanic or your kid to the pediatrician, wouldn't happen when I took it in!! CPR took my little bestie for overnight observation, didn't charge me because they couldn't make it act up like it did for me. After my third trip there, they still didn't roll their eyes at me! And iPad finally showed its true naughtiness - they fixed it for a VERY low price. Then I cracked the screen, toddled back to CPR. They fixed it overnight and charged $205 which was more than fair. They stand behind their work, so little iPad and I have been in a couple more times where they didn't charge me! Kudos to these brilliant mantrepreneurs!! I love and appreciate you SO much!!

I went in to have a battery replaced in my iPhone 6s. I scheduled the appointment on line. I Showed…read moreup on time. What a kind a group of fellas. My phone was fixed and 45 minutes, New battery works great, Even came with a warranty. I also got $10 off the service for scheduling the appointment online. So for 70 bucks, my iPhone 6s is running like new. I really didn't wanna spend $1200 for a new phone. Would I go back, you bet. Would I Recommend this place, absolutely. I had a five-star experience!

I have been going to this location for years and I have good experiences every time. They are very…read moreknowledgeable and friendly. I would absolutely recommend this place.

Surprised people have had so many bad experiences here. David J. was very knowledgeable and…read morehelpful, solved my problem super quick. Thanks again for your help!

This store is awful. They completely screwed up when my husband needed a a new phone, then a very…read morerude and aggressive agent called and acted like it was my husband's fault. Then we went into the store and he was loud and bullying and refused to even acknowledge that his approach could have been nicer. Sorry to say I reacted badly, but it was the worst customer service ever and I will never walk in the door of this store again. This is after 35+ years of being a loyal ATT customer and sticking with them despite many opportunities for less expensive service with better coverage.

I would give them 100 stars if I could! I have been going here for several years, starting with…read moreWyatt and just had 2 appointments with TYLER. He is Awesome! I needed a familiar phone since I am the older crowd. He and his Staff jumped over hoops to help me with getting my phone. Tyler was so Patient and Helpful in setting me up again with Everything I had to go through. Buying, exchanging,and returning. Can't ThankYou Enough! THANKYOU! SB

If you got the money, they got the time!…read more Sales driven staff, must work on commision and minimum wage. Must have a star to post, too bad its a meteorite....

I have a Moto g5 plus and I needed a new screen. I managed to crack it even with armor suit on it…read more Nathan said he could do the job for the same price as other places but he could get the screen faster. The day came when my screen was supposed to arrive and he never called to confirm it was in . I had to call him and instead of him saying he has my screen he asked me if I wanted an OEM replacement. I said yes ,of course, I asked if it was OEM before I gave him the deposit to order it and he confirmed at that time. He NOW says he has to order a different one for OEM and it's going to be a few days longer ( which puts me at the same length of time waiting as other stores quoted me) .he also said he would throw in a custom screen protector for free. The screen comes,he puts it on ,then asks me if I wanted the custom screen protector for 20$. I agreed to pay for it since he is a small business. The next day I notice a mark in the screen that isn't always the same color as the rest of the screen. Mostly it's Stark white. He Calls the people he ordered it from and tells me he will get back to me when a replacement screen comes in. A week goes by and I don't hear from him.i text him and he says the seller of the screen is blaming my phone ,not the screen for the weird white spot. The only way to fix this is for me to buy a 2nd screen and see if it does the same thing. He says I only have to pay for the part and not his labor this time. I take a week or so to think about it and I decided to let it go. It's just a small spot close to the edge of the screen . suddenly, my top right corner of my new screen is coming away from the phone and you can see behind my screen! Also my proximity sensor is not working right. I go to his store. The open sign is on but the door is locked. I call his number and have to leave a message . I included my phone number to call me back. I try texting him in case talking on the phone wasn't good for him. It's a week later and I still have no call or text back from him. I ended up taking my phone to another store and paying them to re seal my entire screen. Also, his 20$ screen protector was the cause of my proximity sensor not working!! No calls or texts back STILL. Im repurchasing my original armour suite screen . ***Beware***

From the owner: Want to add a little bit of smart to your home? Let us provide a free consultation and estimate. We…read morecan customize a package for every budget. We offer cash for your used devices. We have one of the best selections in town for all the major carriers like AT&T, Verizon, T-Mobile, Straight Talk, and Cricket. We also offer phone repair and phone screen replacement. Call us today for more information.